Packages and Memberships should be separated from Products in the Checkout process for reporting and LOYATY POINTS!!!
Currently all Packages and every Membership transaction ends up in Product reports when they may not have anything to do with Products. Which also gives the purchaser excessive loyalty points!!!! which then creates manual work to go through each clients profile and remove the points to avoid giving additional discounts when they are already receiving perks from the package or membership. We "should" be able to choose to assign points with those purchases not forced to and have to undo it. This is a major time and function issue.
We have to run reports daily of the previous days' purchases to make sure we remove the points from each account. Which leaves room for human error.
If we get to the point where we have hundreds of members (which is the goal), this will be a major source of contention with this software.
Kathryn Clevenger
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