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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.
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8144 results found

  1. Option to grant reward earned by an existing client for referring a new client, to be applied immediately after new client completes their first appointment.

    3 votes

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  2. add a feature to allow prices to be set on the backend but hidden from clients during booking? Right now, we set prices to $0 to prevent price shopping, but this requires staff to manually enter the price at checkout. A solution where staff see the correct price while clients see a placeholder (e.g., “Pricing Provided at Appointment”) would save time, reduce errors, and discourage price-sensitive browsing.

    17 votes

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  3. We currently have to use an external system to show staff their schedule one month at a time, meaning we have to create the work schedule twice so staff can see their shedule days with an easier view. Being able to let them see what days they're assigned from a calendar view would be very beneficial and time efficient.

    It also helps staff booking appointments in the future to know when everyone is available.

    2 votes

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    0 comments  ·  Other  ·  Admin →
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  4. Ability to disable Offset on certain sales, such as package sales.

    3 votes

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  5. Essentially we sell time! It is super important for us to be able to plan and budget knowing how many hours have already been reserved in an upcoming time period versus how many hours are available. This information is critical for us to track our growth and plan for the upcoming month with budgeting as a team based salon!

    3 votes

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    0 comments  ·  Reporting  ·  Admin →
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  6. Offers - Limit the amount of (ie: valid for 30 days) time an offer can be used after it was received. If we get a new client and want them to share a code to get their friends to come in, I don't want them to be able to hand out the code forever. I want the client's code to expire after a certain time frame.

    1 vote

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  7. Easily print a list of a single client's future appointments, including appointments at multiple locations.

    9 votes

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  8. Enable membership account credit to be renewed monthly, letting members bank the membership dollar amount

    1 vote

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  9. Can you please create a one month view of appointments?

    5 votes

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    Waitlisted  ·  2 comments  ·  Admin →
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  10. Hi! It would be extremely helpful if Med Spas could edit the processing time to begin at the start time of an appointment as opposed to the very end of the appointment. We would utilize this feature for NUMBING time. This would allow for additional bookings. I see this was a request with 40 critical votes back in 2023!

    5 votes

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  11. 8 votes

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    1 comment  ·  Admin →
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  12. It would be even more helpful on the referral program to offer percentage-based discount options (e.g. 10%, 15%, 20% off next visit/service)

    It would also be helpful to mix discount types
    -i.e. referrer gets 10% off, new patient gets $50 off.

    percentages work better with our pricing system and feels more generous for higher value services.

    1 vote

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  13. We would like integrations with VOIP Providers to enable easy communication with clients from external communication systems.

    This would allow for more ease in client communications - in specific calls.

    11 votes

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  14. Include internal appointment notes/memos within the Staff Notification email and/or text

    15 votes

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  15. create a feature that offers staff to request time off on their schedule. Other staff can 'pick it up' and it automatically adjusts!

    2 votes

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  16. Would like to have two factor authentication available via SMS and email

    2 votes

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    0 comments  ·  Other  ·  Admin →
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  17. Give us ability to amend the way the memberships are alphabetized online or reorganize the online schedule the way we can with our online service menu.

    2 votes

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  18. When adding new clients to boulevard using the ios app, on our phone...we are unable to add a credit card to keep on file like we can using the website. Would love to have this be an option when booking an appointment. There isn't even a way to add it after the appointment is made from the app on our phone. Very limited access. If this can't be done there should be way to have a confirmation email sent to those clients to confirm their personal info along with adding their credit card like they would if they booked online…

    5 votes

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  19. Ability to use APIs to pull client images from their gallery for use in a custom app or other application.

    1 vote

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  20. Boulevard should take extra security measures to ensure online gift card purchases by making the purchaser provide their matching billing address to the credit card to prevent fraudulent purchases.

    We had issues with people using stolen credit cards to buy a gift card online and then using it at our salon. Not only are we losing money on the gift card, we now have to pay our service providers their split commission.

    12 votes

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    1 comment  ·  Admin →
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