8144 results found
-
Only use the Location Name, not Business Name, in appointment confirmations and reminders
Ability to only include the Location Name in client communications to avoid confusion as to which location they have booked for.
3 votes -
early membership cancellation fee
Need the option for early membership termination fee similar to the late cancel fee option.
14 votes -
schedule and appointment time
it would be really nice if i could change my schedule from my phone and i could change the amount of time a appointment is after i cashed them out
4 votes -
boulevard needs to make a way for medspas to enter diagnosis codes and cpt codes
boulevard needs to make a way for medspas to enter diagnosis codes and cpt codes. currently we dont even have a way to make that information show up in notes on a patient receipt.
Patients that wish to send to an insurance company on their own have to have this information.You also DEFINATELY need a way to make a non global area on a patient receipt to add notes for the patient to see
5 votes -
test mode before a change is made
being able to see/test changes our team makes before they are officially live for customers. For example, if we change the order of some of the pages or change some of the copy, would we be able to test it internally before the changes appear on the customer side?
4 votes -
add service to a receipt without needing to create an appointment
Be able to check out a service to redeem a voucher which was previously entered incorrectly without having to create an appointment. For accounting purposes, it is better to handle it this way than to just VOID a voucher bc there is no tracking rhyme or reason on why vouchers were adjusted.
OR
Create a required reason for a voucher adjustment which can be seen when auditing a client's account.
For example, you don't currently offer package swaps. A work around is to zero out the cost of the service and then redeem the correct number of services from the…
1 vote -
dollar amount commission
I would like it if there was an option to do $$ amount commission for a provider rather than a tiered commission.
8 votes -
more robust app
The app really needs to be more robust. Reporting, messaging are my main requests.
2 votes -
appointment cancellation losses report
As a spa, we are constantly looking for ways to cut costs or optimize time. there should be a report for appointment cancellations that is customizable by day/time type of apt, and how much money was lost due to the cancellation. this helps us determine what clients cancel the most, and what our reschedule/cancel fee should be. this is not new technology, many other booking sites offer much better reports than this.
6 votes -
Would love it if service providers could get a notification when a client's appointment time is changed or canceled same-day.
Our providers would appreciate it if there was a way to send them an alert or notification if a client changes their appointment time same-day or cancels. When our front desk staff works to optimize the schedule, appointments are sometimes moved. Providers would appreciate an extra notification if this happens! :)
7 votes -
Have the option to customize the verbiage in the booking platform
For example we prefer the term "enhancements" vs "add ons" and many of our clients get very confused by the "group appointments" option. We wish we could customize what is used there as well as the descriptions.
6 votes -
voucher
Customizable packages to accommodate annual voucher sales so that clients can choose which services they would like to purchase and how many of each service. It would be helpful to have it set up so that when they redeem the service, it is accounted for as a payment type and does not alter the dollar amount of the service, so that commission is still paid out accordingly.
2 votes -
Pre-treatment time that does not block the providers schedule
I would love the ability to create pre-treatment time (e.g., numbing) that is part of the patient’s appointment but does not block the provider’s schedule.
For example:
A patient books Sculptra from 10:00–11:30.
From 10:00–10:30, the patient is numbing in the treatment room, but the injector is not needed yet.
The injector should remain available to see another patient until 10:30, when the injection portion begins.
Right now, if I build numbing into the service duration, the provider is blocked unnecessarily. If I split numbing into a separate service, patients can’t easily book both online in one step.3 votes -
Make Blocks More Customizable.
The options on blocking time on the schedule are limited. When adding a specific date range, we need a "daily" option so that it blocks off each day of that time frame. When clinicians have long vacations for example, we have to block each day separately-which seems like a waste of time when a daily option would make it so simple. Thanks!
5 votes -
quote
After a consultation we should be able to email or text a quote to clients
24 votes -
add products to in appointment
I need to be able to add products my client is purchasing while I am in their appointment screen. It only allows it at check out and providers do not check out the clients in or rooms- they are sent to the front desk. Commissions are tied to the products and providers need to add them to the client appointment before sending them out to the lobby for check out. Thanks!
1 vote -
Link walk-in client data
When walk-in clients check in on the iPad, it should automatically pull their info if they've been to the salon before. It shouldn't make them enter in their email or name every single time they walk in. We should also be able to determine what data we want from the customer. Maybe email isn't something we want.
1 vote -
1 vote
-
Enable Multi-Provider Service Splitting for Single Guest Appointments
We’d love to see Boulevard support splitting a single service across two providers, either simultaneously or in a staggered sequence.
Example Use Case:
• Service: Leave Out Sew-In (total duration: 4 hrs)
• Stylist #1 (First 2 hrs): Performs wash, treatment, blowout, and foundation braids
• Stylist #2 (Final 2 hrs): Installs extensions and finishes stylingThis setup allows us to maximize team efficiency, keep bookings accurate, and provide a seamless experience for the guest — but currently, Boulevard only allows one provider per service.
Suggested Feature:
• While creating a service, allow the option to define it as a…6 votes -
Resource Calendar toggle
We would like an option to toggle the calendar view for resources. Currently, if no resources are selected in the Calendar view and you select an applicable service - a resource is then added back to the calendar view.
We would like a toggle to keep resources unselected.
3 votes
- Don't see your idea?