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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.
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8509 results found

  1. Boulevard lets any employee enable Google/iCloud calendar integration in My Settings. Even when a business restricts Boulevard access to a salon’s static IP, the calendar feed exports appointments with client full name + phone number to personal devices off-network—bypassing owner security settings.

    Why implement: This is a high-impact, low-effort improvement that reduces privacy/liability risk, supports off-the-clock boundaries, and makes Boulevard easier to sell to security-minded multi-location operators.

    Request: Add a Privilege Group toggle to disable external calendar integrations (and revoke existing feeds), or enforce redacted calendar details (first name + last initial / no phone / “Client Appointment”).

    2 votes

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  2. Please create a role that allows the editing and creating of forms and charts without giving complete admin access to all other reports and sensitive business operations.

    4 votes

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  3. If a patient has NOT signed consents, etc... DO NOT allow the checkout to complete until they SIGN the forms. This is a HUGE legal protection for patient and provider

    2 votes

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  4. Love the new form expiration feature! It would be cool if it would just have the clients confirm that their medical form does not need to be updated. Rather than have them completely redo it.

    10 votes

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    Waitlisted  ·  2 comments  ·  Admin →
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  5. Ability to prescribe medication‘s for patients and to review lab results via fax

    52 votes

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    Waitlisted  ·  3 comments  ·  Admin →
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  6. Ability to send text notifications to clients with failed membership billing, including a link to the client portal for them to update their payment method.

    8 votes

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  7. We would like our patients to be able to upload their prior labs/records into their charts in boulevard so we can have them saved and reviewed before appointments

    9 votes

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    1 comment  ·  Admin →
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  8. We need the option to hide specific services from the public online booking menu while still having an active, bookable direct link to send to clients.

    This feature is essential for clinics and studios that offer:
    • VIP-only or invitation-only services
    • Add-ons or specialty upgrades not meant for general booking
    • Seasonal or trial services
    • Services that we want available only to returning clients or those with specific needs
    • Membership-exclusive treatments
    • Internal-use services we book manually but don’t want clients browsing

    Why this matters:
    Currently, if a service is hidden or unpublished, Boulevard disables its booking…

    4 votes

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  9. Allow salon website booking link in outgoing/away message during off hours. This would be helpful when a client wants to book a service during our off hours while they're trying to message us.

    2 votes

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  10. We are tracking our providers' utilization % of their hours scheduled. Unfortunately when a shift is marked as unavailable (due to a holiday), it does not subtract those hours from their hours scheduled. For example, if i have an employee that normally works 36 hours a week and one day is a holiday, it will still say their hours scheduled is 36 and even if the other four days of the week were fully booked, their utilization % will look like they had a completely empty day. This means holiday weeks/months have to be done manually.

    3 votes

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    0 comments  ·  Reporting  ·  Admin →
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  11. For example I did a xmas sale and had no idea I sold the online packages didn't get an email or text to anything. an email should be sent to us notifying of any online sales without manually having to go in there and click it.

    3 votes

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    0 comments  ·  Other  ·  Admin →
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  12. It would be nice to see why an item was discounted (what discount was used) under past sales orders.

    9 votes

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  13. As an LMT I have standard services, but each service can have different lengths. For instance Deep Tissue but it can be 60, 90 or 120 minutes. Relaxation Massage but it can be 60, 90 or 120 minutes. The way BLVD books now I can only have one standard appointment but to do a longer length I have to book the time as an add on. This creates a clunky experience and currently it looks like they have two appointment times and people sometimes are showing up for the "add-on" time rather than the beginning of their appointment, because the…

    1 vote

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  14. Allow new client creation/sales to be conducted on iPad.
    When selling at community events, we have to bring a laptop, an iPad and the Duo. Each device needs to then have a hotspot and to be fully charged for the event. Why not let us create a new client/sale on the iPad AND use the iPad to checkout? It would eliminate the need for 3 devices.

    3 votes

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  15. Sometimes my staff will not change the length of time alloted for each client, they go with the standard service duration. For better scheduling and utilization tracking, is there anyway the software can automatically reduce the time it took to complete the service once it's been checked out?

    3 votes

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    0 comments  ·  Other  ·  Admin →
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  16. It would be helpful to create a notification automatically sent to clients that lets them know theyve missed their appointment time. For example; if a client is scheduled at 10:30am, they get a notification at 10:35 they are late for their appointment. I feel as though it would help keep clients accountable with their appointment management if they are going to no show an appointment and would give us one more point of contact to present if they say they weren't aware of their appointment

    7 votes

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  17. Instead of having to write down, read out or email a client specific prices of X treatment(s) recommended to them, we'd love a way to generate a quote through Boulevard. Aesthetic Record had an option to pull someone up on a sales tab, add everything/product suggested + any exclusive discount for the client and then generate it into a quote to send to them.

    19 votes

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  18. In the booking overlay we do not currently have the ability to customize the order of option. Individual Appointment shows up at the top and Gift Cards shows up at the bottom.

    We get phone calls from clients every day who are attempting to purchase a gift card online, but instead are confusing themselves in the process of booking an individual appointment. If we were able to customize the order of these services, it would greatly cut down on customer confusion.

    1 vote

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  19. Quick user PIN entry to quickly change between receptionists during checkout to accurately track who is processing transactions without completely closing out of and logging back into Boulevard.

    4 votes

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  20. Would like for Boulevard to have a calling feature to not allow phone numbers to be available to employees to keep phone numbers private but have clients contacted if they no show, need to reschedule clients or be booked in.

    3 votes

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