8513 results found
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Create a way to generate quotes to send to clients after consultations
Instead of having to write down, read out or email a client specific prices of X treatment(s) recommended to them, we'd love a way to generate a quote through Boulevard. Aesthetic Record had an option to pull someone up on a sales tab, add everything/product suggested + any exclusive discount for the client and then generate it into a quote to send to them.
19 votes -
Order Options in Booking Overlay
In the booking overlay we do not currently have the ability to customize the order of option. Individual Appointment shows up at the top and Gift Cards shows up at the bottom.
We get phone calls from clients every day who are attempting to purchase a gift card online, but instead are confusing themselves in the process of booking an individual appointment. If we were able to customize the order of these services, it would greatly cut down on customer confusion.
1 vote -
Quick user PIN entry to quickly change between receptionists during checkout to accurately track who is processing transactions
Quick user PIN entry to quickly change between receptionists during checkout to accurately track who is processing transactions without completely closing out of and logging back into Boulevard.
4 votes -
Calling via boulevard app
Would like for Boulevard to have a calling feature to not allow phone numbers to be available to employees to keep phone numbers private but have clients contacted if they no show, need to reschedule clients or be booked in.
3 votes -
Allow for same day booking on certain days
The ability to set the "Scheduling rules" for booking and adjust based on day of the week. The goal being to allow clients to book same day on Mondays/Wednesdays/Fridays.
1 vote -
Practice Management
I am seeing way too much standardization on the business operational backend. We are paying for this service, not the other way around, therefore we deserve to have more options for unique customizations on behalf of our practice that allows us to genuinely express how we will manage them as they move forward with us. Boulevard is NOT a unique experience and actually making it harder for our business to operate
2 votes -
form expiration
There are only options for monthly/yearly intake form expiration. Would be nice if there was a weekly option for our higher intensity treatments that we do not like a ton of time to lapse between intake form and treatment/procedure.
2 votes -
deleting chart forms
Need to be able to delete client/patient chart forms - sometimes duplicate forms are started or started in error and then it isn't possible to delete the unneeded form/chart.
22 votes -
Product check out
Allow for quick checkouts without having to schedule an appointment!
1 vote -
Offer codes: One criteria must be met for the offer to apply to the second service
Allow a code to be made with a "book _, get %/$ off _" so that one service has to be booked in order for a discount to be applied to the second service. For example, "get 50% off enter service when you also book a enter service in the same appointment!". This would limit the need for manual tracking if an offer is applied to an appointment and one of the two services is cancelled so the client doesn't get the discount they don't qualify for. Also eliminated the need to manually apply the discount at checkout.
4 votes -
make it easier to make an appointment online
There are too many clicks to make an appointment. Our patients get super confused. Received a ton of negative feedback regarding our online booking. Fewer clicks so that it's so easy to make an appointment, people almost do it by mistake!
4 votes -
Product Search
For the product search, should allow multiple filler (ex, brand name and category
3 votes -
Schedule emails
Why aren't marketing emails able to be scheduled at your chosen time? When selecting the option, Schedule to launch later, it sends at whatever time it wants. I want to be able to schedule my marketing emails at the time that will be best for our audience and get more engagement. I am really surprised and frustrated that this isn't already an option. I currently have to set a reminder alert in order to launch emails at a peek time, not convenient.
4 votes -
Provide more post mortem details to customers
With the recent outages at Boulevard, all we, the paying customers, get to see is a corporate jargoned press release about how the incident was handled and fixes are being monitored.
I would love more details on what went wrong and what actions are happening to make sure it doesn't happen again. All of us are running our entire business on this software, and there isn't a great deal of openness about what is happening inside the company. How do I know that these issues aren't all related and nothing was done to fix them?
Basically, I want a way…
2 votes -
Tell us the gift card balance at check out
Tell us the gift card balance at check out. Or have an area where we can scan their gift card and it show what is left!
11 votes -
Allow for sending clients invoices prior to or after appointments
Allow an option to send invoices to clients for services to be able to check out outside of the office
5 votes -
referral program
would like a tiered level referral program
1 vote -
Intake Forms to include service modifiers
When creating/editing intake forms, it should also allow for service modifiers to be selected. When a modifier(s) is selected, the intake form will be sent to those clients. This is currently not doable
3 votes -
Client Invoice Or Receipt Printing Options
when clients want a copy of all previous payments, they come to us, and the onyl option we have for that is to print off every receipt and fax it to them. emailing receipts is not always the best option for the client. a way to bulk print or see bulk payments would be great.
5 votes -
review timing
We would like additional timing options for the review request including 5/10/15 minutes after an appointment is completed.
1 vote
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