7705 results found
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show client history as soon as you tap their name and who their service provider was.
employees should be able to see quickly and easily if they have serviced that particular client. currently the mobile app forces you to select each appointment that the client has had to see who serviced them. their main client profile page should immediately show appointment details beause that is the reason we are clicking on the clients profile the most- to view history. it should show say the date of their appointment, the type of appointment, and who it was with so that employees know if they are new to servicing them or if they are a repeat or return…
2 votes -
allow different provider for add on services
Currently our estheticians do microneedling but need a provider to do the blood draw and prepare the PRP. Currently the front desk has to go through and manually block time for the provider. It would be helpful if the system would allow one provider for the main service and a different provider for the service add on.
2 votes -
The ability to checkout people without a balance without having to use the credit card function
The ability to checkout people without a balance without having to use the credit card function or the Boulevard Duo.
2 votes -
Remove confirmations and reminders from messages inbox
Confirmations and reminders in the messages inbox create a cluttered inbox. Posted on behalf of Vitara Wellness.
6 votes -
Full dollar amount tips
This would make life way more simplified if tips had to be full dollar amounts.
11 votes -
Restrict clients from changing their names when booking a return appointment
Disallow clients the option to change their first or last name when they are already logged in and booking an appointment.
2 votes -
Appointment text search
We often place temporary blocks while we are waiting to hear back from clients, and it would be helpful to be able to search for "BLOCK" to see all those instances.
We also do weddings, but on occasion a wedding appointment gets lost in the shuffle. So we would like to be able to search "Wedding" to see all upcoming wedding appointments.
2 votes -
Gratuity on product purchases
Add an option to include product purchases in the gratuity auto-calculation!
5 votes -
voicemail answering
Automatic voicemail box to visual text would be so helpful to see when business is closed.
1 vote -
start time restrictions set specific to event, category or staff member
Control over locking start times based on staff, category, or service.
A universal start time can be set for example all appointments are at the top of the hour. However, some of our services are not a full hour long, or others require more setup time and cannot begin at the top of the hour when sharing a resource with daily operations.
It would be great to have a way to have controls over start times that had more adaptability.
1 vote -
show last names on app
show clients' last names when viewing the calendar/schedule on the app.
2 votes -
show last names on app
make clients' last names visible when viewing the calendar/schedule on the app.
2 votes -
Update all services from one provider to another at checkout
When changing the provider or seller at checkout, giving staff the ability to apply the update to the provider/seller to all of the services or products in the checkout window.
2 votes -
Email notification when a membership goes past due
Option for a business location to receive a notification when a membership goes past due or to be cc'd on the failed payment email sent to the client.
4 votes -
Have business's name show when sending a text to clients
Ability to share business name in text messages so that clients see the business name as the text sender
4 votes -
Improve reviews!
I like the way boulevard does it in theory but no one looks at their email receipt to even click one of the happy faces, let alone leave a full review. Considering how important reviews are for service businesses, there should be a separate email AND text making it as simple as possible to leave a review. Maybe having them check their smiley face during the checkout process with an option to skip that section and then sending a follow up to leave a Facebook/google/yelp review. Either way I think it would be very valuable to give more attention and…
50 votes -
Client Birthday Report by Month
Ability to generate a Report showing Birthdays by Month; enables us to see all current clients with January bdays or February...etc. We used this info with our previous software company to send out specials for Birthdays that month.
3 votes -
Membership audience restriction: Existing active membership
Ability to restrict membership audience based on whether the client has an existing membership already.
3 votes -
Marketing email/blasts with dynamic variables for location-details to be automatically applied
Ability to have OTB emails or texts created for multiple location and have the merge tags dynamically update to fit the correct location name and business name when sending to clients across multiple locations.
1 vote -
Royalties processing for franchisee transactions and disbursement to franchisor
Split merchant processing to allow for franchise royalties to be deducted directly from franchisees' transactions and sent to the franchisor's account, while sending the remainder to the franchisee's merchant account.
1 vote
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