8509 results found
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Adding multiple services and multiple tech on the professional app.
Allowing multiple bookings, clients should be able to book multiple services and multiple technicians at the same time on the professional app. This is very common in the nail salon industry. For example, one client may get a pedicure and manicure at the same time, with one technician working on their toes and another technician working on their nails.
1 vote -
More Flexibility with Text notifications
I know there has been work on text notifications, but I would like to include more flexibility. Including adding at least 1 more notification about an upcoming appointment via text. I would also like the ability to push this text out 7 days prior to the appointment.
1 vote -
Ability to track appointment booked through text marketing link
I have just recently started using the text marketing feature. I have to be strategic with how often we use it due to cost. Currently it only tracks how many clients have "clicked the link" in the text message. Our clinic needs to know if those clients are actually booking an appointment through the link, not just clicking it. The ability is already there within the automated campaigns. It would be a beneficial update for the blast campaigns to show the same data.
1 vote -
Provide a link to safely and securely send to the client so they can add their credit card to their profile.
We need a link to to send to the client so they can add their own credit card info to their account without us having to call them
1 vote -
1 vote
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Ability to specify service for Automated Campaigns
This would allow businesses to differentiate their automated campaigns aimed at retaining clients by specifying audiences by service name / service type. For example, a haircut client should reminded to book sooner than a client who receives a keratin treatments. Similarly, clients who receive facials needs an earlier reminder to book than a client receiving neurotoxins.
2 votes -
An alert for when a room is overbooked
An alert for when a room is overbooked
3 votes -
Front Desk Reports
I suggested notifications for the desk but it would also be nice for the front desk to be able to pull reports specific to their daily needs, that don't require them to have access to all reporting. We should be able to assign the reports to the front desk that we want them to see from all reporting options. They should be able to pull reports for any time period that show cancellations, online bookings, reschedules, form status, no-shows and cancellations fees. This would enable them to quickly access the clients that need action taken. It would also enable us…
5 votes -
No price on booking overlay
I would like no pricing displayed on the booking overlay for specific treatments. I don't want it to show the price, and I don't want to show zero dollars. I want it to just be blank.
4 votes -
Let us change the wording in the automatic text sent out for ratings.
I like to give my clients $10 off if they leave us a five star rating on Google, but I cannot rely this to them in the ratings text message that is sent out
1 vote -
Download data to excel
I'd like to download services, client lists, and price lists to Excel. It would be much easier to see the bigger picture for yearly planning and price increases if I could view all the data on one page rather than opening each service individually for each stylist. It's tedious and a huge time suck.
2 votes -
Create a report for the number of canceled appointments or number of no-show appointments for a specific time window
We like to look at our appointment metrics for the week and/or month, and it would be helpful to be able to pull up the total number of canceled appointments or total number of no-show appointments so we can see the % of patients actually showing up vs # booked. Currently you have to count manually for each day under the cancelations tab on the calendar view.
6 votes -
Automated Marketing for Canceled Appointments
Create an automated marketing campaign for canceled appointments. Client receives a text and or email prompting them to reschedule their appointment after canceling.
10 votes -
2 votes
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Ability to send multiple images with text blasts
When crafting a text marketing blast, it should support sending multiple images
3 votes -
Upload photos in messaging feature
We're not able to upload photos when messaging clients. We send photos of the hair extensions they need to purchase for their upcoming appointments.
10 votes -
Add cancellation and no show rate to reports
Add cancellation and no-show rate to reports
1 vote -
Business service fee per a staff member
Business service fee % for each employee per service. Could do a dollar amount if a percentage is not available.
2 votes -
We want to be able to color code the calendar view by status. Confirmed, unconfirmed, arrived.
We want to be able to color code the calendar view by status. Confirmed, unconfirmed, arrived.
9 votes -
Inventory & Retail Optimization
Predict product demand by brand + stylist, suggest reorder timing, and recommend retail pairings per client
1 vote
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