7187 results found
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Permission: View staff's own appointment ratings only
Allow an option for providers to see their own ratings without having to give them permission to other admin privileges. Also allow providers to see their own so they can reply to them, without them seeing rating that aren't theirs. It would be nice if the specific provider could receive notifications when they got these reviews as well!
3 votes -
Marketing Opt-in Automation for new clients and migrated clients
Ability to mass/automate opt-in marketing permissions for email and text. Mainly email is most important.
Feedback " I paid extra to migrate my client lists and that should have been something I cleared before I signed up with boulevard. It seems to me most of the software companies are designed for new businesses, leaving us established businesses , always having to adjust and figure out how to keep up
I already had my clients opted in when they booked years ago and the client should not have to keep opting in because I changed software"
48 votes -
late cancellation/ no show appointment with no card on file
there should be a way to track if they owe money for an appointment they late cancelled or no showed and the card on file declined or wasnt present. like a negative account balance where in order to book there account must be brought up to date first.
24 votes -
Blocks
As a front desk agent I should be able to create time blocks for my service providers. It shouldn’t be something special to just management. I need to be able to schedule their breaks and lunches. And also let my other front desk know not to touch an area!!
3 votes -
change 'manage appointments' to view profile
Would like to see the Manage appointment button in client communications to say 'Your profile' so they understand there is more than just their appointments that they can manage.
1 vote -
Add Product customization to "New Product" Modal
We would like all product customization to be on the first screen where you create / name a product.
This would save us a lot of time when adding new products, as we can complete all customization.
1 vote -
Add Service customization to "New Service" Modal
We would like the ability to add all service options at the time the service is created.
This way, we do not need to then search the service then make modifications and assign staff for example. This should be available on the same screen we name the service and select a category.
1 vote -
Edit Service Duration at Checkout
Be able to edit service duration at checkout if the service is changed at checkout. We want to be able to track service provider's utilization, but can't if the duration changes to 0h0m at checkout.
1 vote -
Edit Service duration at checkout when modified
Be able to edit service duration at checkout if the service is changed at checkout. We want to be able to track service provider's utilization but can't if the duration changes to 0h0m.
1 vote -
message
Messages need to have the ability to be organized, I find that the notification messages with confirmations, makes it hard to find the actual patient messages.
1 vote -
phone app to show more client details
In the case of quickly confirming client details such as address, date of birth, etc.. it would be helpful if the information was available to view in the boulevard employee phone app.
6 votes -
payroll timeclock calculations
format the hourly employees clocked hours with their pay structure for faster and easier payroll reports
9 votes -
Excluding another location's members when an automated campaign is triggered
Restriction to ensure a location's automated campaign does not get sent to a client whose membership is not with the sending location.
2 votes -
2 votes
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Automate report delivery
We would like a way to have reports emailed / sent on a specific schedule.
3 votes -
Add "payment method" column to Daily summary report
We would like the payment method column added to the daily summary report.
3 votes -
Service providers should get notifications to changes on all appointments.
Staff does not get notified if an appointment is modified or moved from another provider. This causes issues for the staff unless they habitually check their schedules and creates more work for the front desk team because they now have to reach out to make sure the provider sees the update/change.
17 votes -
Can we have a feature to give the highest day for each service provider and the lowest? Maybe add that to the average day?
I think we should have on the service providers' daily reports what their highest day/lowest day is to date. It may encourage them to increase.
1 vote -
Prioritize the right features your working on
You keep working on features that only apply to a handful of users and have a handful of votes on it instead of features that have been requested for MONTHS OR YEARS like invoices or better notifications with HUNDREDS of votes. Work on the stuff that the most people want not what a couple of high paying clients request of you
2 votes -
Resources Auto-Copy
If an appointment has multiple services, BLVD should automatically duplicate the resource. Only changed manually if needed.
5 votes
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