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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.
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7490 results found

  1. When booking an appointment and it comes up prices for each service and add on, we need to have an estimated total so we know how much it is all together instead of adding them manually

    1 vote

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  2. 1 vote

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  3. It would be beneficial to be able to send marketing blasts out based on preferred pronoun

    1 vote

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  4. It would be helpful to have a reporting feature that shows which clients have recurring or standing appointments and how many active appointments they have, within a range. This report should also identify which clients do not have any appointments booked out within the time frame, so that we can reach out to those who need to book out for ex. holiday seasons or during other events

    1 vote

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    0 comments  ·  Reporting  ·  Admin →
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  5. As a business owner it is critical for a lot of us who have booth renters or room renters to be able to properly collect rent. Having a separate spot to be able to collect daily, weekly, bi-weekly or monthly options and be able to set it to autopay on set dates. We need to be able to run reports for this information as well to properly track for our taxes as well as provide this report to our renters for their taxes.

    2 votes

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  6. The middle initial from the forms does not link or show up on the client profile so clients with same name can get confused easily. The only way for it to show on the client profile is to add it to the first name field.

    2 votes

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    1. When marking up a face sheet- allow the patient name to be viewable when the image is selected.

    2. Update dot sizes, the pencil size is really too small for average facial markup and the one with units attached is the perfect size (but the units all over is too distracting) remove the units!

    2 votes

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  7. It would be nice to be able to reach out to clients each day or week who have a birthday. Utilizing messages, this creates a more personal connection.

    5 votes

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  8. We would love to have a waitlist for products where we can keep track of clients and phone numbers with products they are wanting to be notified when available

    8 votes

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  9. Feature Request: Toggle On/Off for Image Mark-Ups

    Enable the ability to toggle image mark-ups (annotations such as Botox units, injection sites, treatment notes, etc.) on and off when displaying before-and-after photos.

    Currently, when patients view before-and-after images, the photos often contain visible mark-ups showing treatment notes, units, or injection sites. While useful for clinical or internal purposes, these mark-ups distract patients and take away from the emotional impact of the transformation. Patients want to see a clean, side-by-side comparison of results without overlays interfering with their perception of beauty and outcome.

    Add a toggle function (e.g., “Show Mark-Ups / Hide…

    1 vote

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  10. Have recipients name and from on gift card, in case gift certificate is lost we can look it up.

    3 votes

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  11. You can only adjust and save a specific client's duration on the book and save it. I would like to be able to just add a new accomodation under their profile.

    5 votes

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  12. 1 vote

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    0 comments  ·  Reporting  ·  Admin →
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  13. I would like to see on the back end an option to create vouchers that can be applied to client's accounts at will by certain permission groups. This would be useful for specials and such. Currently, vouchers are only in Packages and Memberships. Also, I would love if vouchers could be applicable for products, not just services.

    1 vote

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  14. The ability to re-open an invoice so we don't have to void orders. This skews our patient visit numbers for providers when having to duplicate appointments

    5 votes

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  15. Right now, text reminders are only available for 24 hours before or same day reminders. We have noticed the emails either get lost or go to spam, and 24 hours isn't enough time to fill openings if they cancel . If the 3 or 4 day notification could be text too it would help the business a lot. Clients read texts way more

    1 vote

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  16. On the Sales Orders, show breakdown of what was paid by the Client more clearly vs just the overall total of the entire Order. Ex. What they were charged and exactly what for, especially when using a Package/Membership.

    1 vote

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  17. Create report categories that shows percentage such as retail to service %, returning clients %, new client %, returning client %.

    2 votes

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  18. The ability to checkout via the app is very helpful! It would be great if it could be connected to an iPad and Duo device to allow the full checkout experience.

    4 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  19. Would like to limit particular offer codes to only be available to be used by a manager. Currently all offer codes can be seen and utilized by every team member.

    2 votes

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    1 comment  ·  Admin →
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