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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.
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8500 results found

  1. Gift Card browse option by date.

    9 votes

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  2. 9 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  3. I know Shopify is an integration, but having native online capabilities would be nice instead of having to build an entire Shopify website to sell products online. I know you can technically make products available to sell online via the booking widget, but that is not really a great option. Maybe having a easy online page that would sync with your created products that would look professional.

    9 votes

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  4. We have several clients that wish to use their card on file to pay for other people (their spouse, friend, child, etc.) when they don't have an appointment at the same time. It is frustrating for us as the business as well as clients to have to re-enter their card information onto each client's profile they wish to pay for. If there was a way to easily transfer that information such as setting up a paying client or marking clients as minors under a parent account so their card will populate, that would be very helpful.

    9 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  5. It would be very useful to send messages from clients as a text message to my phone. It is not useful that i can get a text that my client has 'arrived" but not a message that they are running late, want to cancel last minute or message me to reschedule. We are a small and busy clinic that does not sit in front of computer monitors watching for messages.

    9 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  6. check in on the IPad is redundant and should just be client phone number. clients frequently voice frustration w the check-in process requiring number, email and name. at least give us the OPTION to have clients check in w ONLY PHONE #.

    9 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  7. Sending out the day before confirmation texts at night is inconvenient, it would be better if we could set the time they're sent especially so it reflects our cancellation policy

    9 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  8. Be able to create custom items to auto-populate, such as previous medication dose, vitals. Or being able to auto-populate the notes section in the client profile.

    9 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  9. Wants to have different options to choose from for booking overlay format

    9 votes

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    1 comment  ·  Admin →
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  10. Most appointment changes by the front desk are for internal purposes only... it would be nice if the "resend confirmation" box is unchecked by default so the client doesn't accidentally receive unnecessary reminders.

    9 votes

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  11. It's impossible to see when and where a voucher was redeemed right now. So if clients have a shared membership and ask why they dont have a voucher on their account, you cant tell who redeemed which voucher and when. There should be a way to see a clear history of a clients voucher redemptions

    9 votes

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    1 comment  ·  Admin →
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  12. Sometimes we use different platforms to gather leads. Instead of us having to manually enter each lead into Boulevard, it would be helpful to be able to import from a csv. When trying to run a business we do not have time to. sit here and add manually for hundreds of people.

    9 votes

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    Waitlisted  ·  2 comments  ·  Admin →
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  13. For Forms, if the same-day reminder and Duo app are the only options turned on, the form should not be available to sign in the Appointment Details page online,

    9 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  14. Ability for clients/patients to be able to choose what language Forms are in when sent a link

    9 votes

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  15. I would love to be able to see our top clients with loyalty program points. It would also be amazing to offer those top clients more perks as far as levels go (similar to Nordstrom)

    9 votes

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  16. It would be very helpful if the business could receive some sort of statement of credit card fees charged broken down by card type (debit/credit) to have full visibility into fees being assessed by Offset.

    9 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  17. Clients often accidentally select today's date in the birthday field in new client forms. having the ability to set some sort of requirement to warn the client or not accept today's date by adding a minimum age or similar guardrail would be helpful.

    9 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  18. When a business location has a long list of services, you have page through until you find it service in managing location or employee. A search function would be helpful.

    9 votes

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  19. Would be super helpful if you could add the times the client checked in for their appointment and what time the appointment was checked out in the appointment details for easy visibility.

    9 votes

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    1 comment  ·  Admin →
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  20. When running a deal it would be helpful to exclude certain providers, not just certain services from the discount.

    9 votes

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    1 comment  ·  Admin →
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