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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.
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8144 results found

  1. If you buy a gift card for a client through the Sales screen it will send them a receipt but not the gift card number.

    9 votes

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    1 comment  ·  Admin →
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  2. Allow for the service charge to be a % and not just a set dollar amount.

    9 votes

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  3. OPERA Cloud integrates with Oracle's industry-leading point-of-sale for hotel transactions.

    9 votes

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  4. Clients are booking with expired cards/cards on file which causes issues during checkout

    9 votes

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    • Weekly/Monthly Service Goals (On Phone)
    • Weekly/Monthly Retail Goals (On Phone)
    • Comparisons (TY, LY, YTD, Month, etc.) (on phone)
    9 votes

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  5. We need a button to jump one week ahead near the TODAY button. Some patients are only available on a certain day of the week so it would be nice if we can go forward from monday to monday or friday to friday.

    9 votes

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  6. We'd like to know if a client added themselves to the waitlist or if a staff member added them to the waitlist - this will help us determine if a staff member has checked in with them about the request, if they have alternative dates, etc.

    9 votes

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    1 comment  ·  Admin →
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  7. 9 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  8. When a client is in for multiple services with multiple staff members it is hard to drag and drop the individual services to rearrange them. Moving one will apparently randomly move other services on the ticket. Some services can be moved by themselves, but others end up moving the other services on the ticket. It would be so much easier to drag and drop than writing down the start times for each service and manually editing the ticket.

    9 votes

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  9. client facing side of boulevard so the client can cancel within their account. many complain about it by email. hard to keep track of.

    9 votes

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  10. Streamline the cancellation process and make it so the cancellation fee can be applied as an account credit without opening a new sale.

    9 votes

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    1 comment  ·  Admin →
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  11. Why doesn't it allow us to immediately add the quantity of the the new item while entering all the other info. It becomes a lengthy process to leave that screen completely just to add the quantity.

    9 votes

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  12. With Covid shut downs we are cancelling so many appointments and adding people to the waitlist. Right now it's 2 very different steps. It would be nice to be able to have the option to add the appointment to the waitlist as you are cancelling it. It can be located where the arrow for rescheduling and the X for cancelling is located. It would save time and brain power because it would already know which client, stylist and service to book. It would also be great to be on the pro moblie app too.

    9 votes

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  13. Right now, offers are added to every single service in one appointment.

    9 votes

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  14. Using the Shopify gift card purchasing feature and have it assign the number within Boulevard or vice versa.

    9 votes

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  15. When a client requests a product and it is not in stock, we would like a way to add them to a waitlist and alert the client this item is now available. Additionally, we would like our staff to be alerted when the product has arrived so we can directly contact those clients waiting.

    9 votes

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  16. An an alert that would remind a staff member to call or followup with a client a week or so later to check in.

    9 votes

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  17. Automatic updates. Your dashboard is updated as new reviews appear. Read customers' comments and see which review sites you're being rated on the most.

    Customizable alerts. Set up email and text message alerts for location staff so your team can respond directly to customer issues

    Get full coverage. See which sites are naturally getting good reviews and which you might want to drive clients to so you can ensure a strong number of positive ratings across all channels

    9 votes

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  18. Having spell check would be amazing!

    9 votes

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  19. Requesting to have hot keys for switching between tabs. Wanting to switch between front desk, calendar, and reports.

    9 votes

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