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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.
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7465 results found

  1. 8 votes

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    Waitlisted  ·  3 comments  ·  Admin →
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  2. Ability for clients/patients to be able to choose what language Forms are in when sent a link

    8 votes

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  3. Ability to see and redeem voucher from mobile application during checkout. Currently you cannot see a voucher even exists and could accidentally charge someone who has a voucher which results in a poor client experience.

    8 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  4. have a block history tab that shows what staff member created, moved, edited, or deleted a block (specifically recurring blocks) like you can see with appointments

    8 votes

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  5. I would love to be able to see our top clients with loyalty program points. It would also be amazing to offer those top clients more perks as far as levels go (similar to Nordstrom)

    8 votes

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  6. it can be hard to manage a sea of text messages, sometimes there are clients/staff we want to keep an eye on and pin to the top of the messaging page :)

    8 votes

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  7. " it is too "SOON" to cancel online is confusing and they would like it to say " it's too LATE to cancel online". thanks

    8 votes

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    1 comment  ·  Admin →
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  8. I need a report that shows me individual providers and their service totals by day for the entire week.

    8 votes

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  9. Clients often accidentally select today's date in the birthday field in new client forms. having the ability to set some sort of requirement to warn the client or not accept today's date by adding a minimum age or similar guardrail would be helpful.

    8 votes

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  10. It would be nice to apply text wrapping to schedule blocks so you can read longer messages without having to click on them

    8 votes

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  11. It would be helpful if the email marketing area had the ability to store uploaded images. It is time consuming to have to upload artwork each time.

    8 votes

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  12. when the recipient received e gift card in their e-mail, it would be nice to add to their apple wallet for future use

    8 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  13. Offering a haircut as an add-on service for dualist stylist that prioritize colour service. This would allow clients to choose their stylist that may not be available for a stand-alone service maximizing utilization.

    8 votes

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  14. Examples:

    Perms, want to keep it so that client history across locations show the same service, but the modifiers may be different by location and pricing also is highly different for locations.

    Currently they have to be the same for all locations

    8 votes

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  15. 8 votes

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    Waitlisted  ·  2 comments  ·  Admin →
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  16. Within the checking out of the client they get all the way through and then we have to ask, would you like a copy of your receipt through email. A customer suggested they be able to say yes or no to this on the ipads

    8 votes

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  17. If the client is already booked with us they should only have to enter either there phone # or there email and not have to retype all the personal info each time they check in. Also it would be great if they where able to pick what service they are there for when checking in for there appointment

    8 votes

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    Waitlisted  ·  3 comments  ·  Admin →
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  18. Appointments with a time extension or add-on are not displayed correctly in the app. You have to click on the appointment to see all the extensions and add-ons. This is a problem because it's easy to miss something that needs time to prepare or set up before an appointment. As an example, we have hot salt stones that need to be turned on at least 45 minutes before an appointment or they won't be hot enough.

    8 votes

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  19. Be able to add forms to the client's chart at ANY time. Not just with booking. We do follow up notes regarding communication with clients after their treatments. Also, we like to send after care or product instructions and we aren't able to do that through Boulevard. We have to do it through an outside source.

    8 votes

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  20. When applying other payment methods the invoice should state exactly what the payment method is in checkout.

    8 votes

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