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  1. A report that can show the dollars made per hour. They are looking for it to show the busiest/most lucrative time of day without having to view from the calendar view. Or a report that would separated per service provider to see if on average, their mornings vs evenings are busier.

    10 votes

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    1 comment  ·  Admin →
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  2. It would be great to be able to view all sales information on one report (i.e. Sales, Payment Method, Type, Employee Total)

    10 votes

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  3. Having a reception app for clients so they can check in when they arrive at the salon in the event we don't have front desk staff (to cut down on people in the salon) and to limit people all touching the same iPad & stylists needing to remember/take time to clean the screen.

    10 votes

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  4. It helps with marketing - being able to have specials for a company on slower days brings in more business. This is a common practice of businesses, so it would be great to have the support to be able to utilize this.

    10 votes

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  5. Would love to have a report/folder of all stylist information including late cancelations, adjustment services, complaints, poor yelp reviews and ability to upload documents to a stylist account so all information is on one system!

    10 votes

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  6. If I am searching for a particular date at one location and switch to anothere location, the date should stay the same, not always jump back today's date.. one can click the 'today' button for that.

    10 votes

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  7. This is CRUCIAL to retroactive analyses. If I was to ask of myself and staff to forecast scheduling needs based on our own data, it would be impossible at the moment without quite a lot of workaround. Example question; "How busy were we leading up to X holiday in 2020, 2019, 2018". At present, we can only see the schedule of service providers that are still active. Workaround would be to reactivate all staff if one remembered who worked when, then deativate them... this would cause vulnerability for seconds to minutes as reactivating could open staff for booking, send backlogged…

    10 votes

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  8. Currently, no payment type is displayed. Need to attach gift card payment type to order and display GC number within the order.

    10 votes

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  9. So clients know that we are giving them the right amount back.

    10 votes

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  10. A majority of Boulevard's market demographic have business hours over weekends. It's very frustrating when something goes wrong during business hours and no one is there to help.

    10 votes

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  11. It would be helpful to display the Login Name up where the downward carrot is.

    10 votes

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  12. Every time someone books a guest appt, it creates a new profile and doesn't link to our current clients. This causes duplicate profile, new intakes, and more problems. If the guest is a current client, they should be able to enter the email and link the accounts for the guest as well. This will also help with completing proper forms.

    10 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  13. We are in the medical field, a client may request a whole service history with products. services etc. They may even ask for copies of their clinical notes. There is no way for me to select a client and print their history or notes. I cant believe taking a screen shot is the only way.

    9 votes

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    0 comments  ·  Reporting  ·  Admin →
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  14. we need an alert for products that hit our minimum on hand !

    9 votes

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    1 comment  ·  Other  ·  Admin →
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  15. Not all providers are eligable for tipping. An option to turn tipping on and off for individual providers would be very helpful.

    9 votes

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  16. Make the new report dashboard fully customizable. Users should be able to choose exactly which metrics and widgets appear on their dashboard, rather than being locked into a fixed layout. Specifically:

    Users can select which data points are shown (e.g. gross production, net production) and at which level (practice-wide, individual provider, or both).
    Users can add, remove, and reorder dashboard widgets/sections to match what matters most to them.
    Selected layout and preferences persist per user, so the dashboard stays customized across sessions rather than resetting to default.

    Goal: let each user build a dashboard view tailored to their role, instead…

    9 votes

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    0 comments  ·  Reporting  ·  Admin →
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  17. 9 votes

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    0 comments  ·  Other  ·  Admin →
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  18. What we don't like

    Freehand drawing is clunky, especially for injection mapping.
    Marks connect unintentionally and are difficult to place accurately.
    Providers can't easily indicate different products on the same image, so charts end up looking "like a toddler colored it."
    There's no way to add clean text or a legend, forcing providers to hand draw letters and labels.
    Charting takes significantly longer, enough that they're paying providers extra time to complete documentation.
    We feel the current tool is built more for simple annotations than medical aesthetic charting workflows.

    What we'd like to see

    Text boxes that can be placed…

    9 votes

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  19. Need to have an alert box or something pop up for Reception staff when a client has not completed their paperwork to prompt Reception to ensure it gets completed. Also, the option to delay sending the arrival text to the provider until after paperwork is completed.

    9 votes

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  20. Right now there is no way to add more than one product to service. For example, when creating the Dermal Filler Service, the only way to add the type of filler done is by adding on an additional service. You can't track inventory that way. For something like Sculptra, there is only one option so you are able to add the product on and track inventory. For Filler or Wrinkle relaxers, there are several options to choose from

    9 votes

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