8144 results found
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notifications when client leaves appointment message
A message was added to an appointment and as overlooked and client thought they were ignored. Would like notifications to the provider when an appointment message is left during online booking
9 votes -
Abandoned cart email
Ability to generate an abandoned cart email system that can encourage people to come back to schedule if they stop in the booking process
9 votes -
create client profile from messages
When a number isn't in the system under a profile it shows in messages as "unknown". Sometimes we end up creating a profile for the person. It would be super helpful to be able to create a profile right from the messages. As it is, we need to go to the clients tab, create a new client, and then manually copy the phone number from the messages tab (You can't even select to copy and paste the number)
9 votes -
Reschedule report
Need to be able to locate specific appointments that were rescheduled on a particular date. Search date and be able to see all appointments that were originally scheduled on that day.
9 votes -
Create Brand Identity Profile for Marketing
It would be awesome if we could set branding preferences for marketing (brand fonts, colors, etc.) and have them saved rather than having to change each thing every time we want to send out an email.
9 votes -
Allow better groupings for online booking options- Let us customize whats under group bookings
Can you please allow us to eliminate certain service categories from the "Group Bookings"? Or find a better way to do "couples bookings"? Our clients are not easily navigating the BLVD site
9 votes -
Ability to manage waitlist appointments in bulk
We end up with many appointments for past dates. It is very tedious to manage each appointment individually to remove it from the waitlist. Being able to select multiple appointments to remove would be super helpful.
Along with this, selecting date ranges to view would be helpful to ensure that appointments are in the correct date range for removal!
9 votes -
modify membership price
It would be extremely helpful if BLVD had the capability to modify the price of a current membership. We run deals all the time that change the price of current members and our previous solution allowed us to discount their membership price for x amount of months or change the price all together.
9 votes -
9 votes
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Online store built in
I know Shopify is an integration, but having native online capabilities would be nice instead of having to build an entire Shopify website to sell products online. I know you can technically make products available to sell online via the booking widget, but that is not really a great option. Maybe having a easy online page that would sync with your created products that would look professional.
9 votes -
Sharing Credit Card Information
We have several clients that wish to use their card on file to pay for other people (their spouse, friend, child, etc.) when they don't have an appointment at the same time. It is frustrating for us as the business as well as clients to have to re-enter their card information onto each client's profile they wish to pay for. If there was a way to easily transfer that information such as setting up a paying client or marking clients as minors under a parent account so their card will populate, that would be very helpful.
9 votes -
Send messages from clients as a text message. Silly that i can get a text that my client has 'arrived" but not a text "im running late"
It would be very useful to send messages from clients as a text message to my phone. It is not useful that i can get a text that my client has 'arrived" but not a message that they are running late, want to cancel last minute or message me to reschedule. We are a small and busy clinic that does not sit in front of computer monitors watching for messages.
9 votes -
phone number ONLY for check in
check in on the IPad is redundant and should just be client phone number. clients frequently voice frustration w the check-in process requiring number, email and name. at least give us the OPTION to have clients check in w ONLY PHONE #.
9 votes -
we can change the time reminder texts are sent out
Sending out the day before confirmation texts at night is inconvenient, it would be better if we could set the time they're sent especially so it reflects our cancellation policy
9 votes -
Custom Auto-population
Be able to create custom items to auto-populate, such as previous medication dose, vitals. Or being able to auto-populate the notes section in the client profile.
9 votes -
Different options for booking overlay
Wants to have different options to choose from for booking overlay format
9 votes -
Change the "resend confirmation" to be unchecked by default for appointment changes
Most appointment changes by the front desk are for internal purposes only... it would be nice if the "resend confirmation" box is unchecked by default so the client doesn't accidentally receive unnecessary reminders.
9 votes -
Make it easy to show when a voucher was redeemed and by who for shareable memberships
It's impossible to see when and where a voucher was redeemed right now. So if clients have a shared membership and ask why they dont have a voucher on their account, you cant tell who redeemed which voucher and when. There should be a way to see a clear history of a clients voucher redemptions
9 votes -
Add required fields to the booking widget
It would be great to add date of birth and address as a required field in the booking process online.
9 votes -
Customize required client profile information
Require custom data fields ie:
Date of birth
Phone
Email
Billing/Mailing address
Preferred pharmacy
Gender
Emergency contact9 votes
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