7182 results found
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Gift Certificates
The gift certificate/card feature at the time of checkout is wonky. Our clients want something emailed right away. I know we can go to our site and purchase the GC's that way but it is a slow process. I would love to request a GC PDF to be able to be purchased at the time of checkout when the client is in the spa. I would also like to request that either the system auto-generates a number for the GC or makes it clear to use the client's last name for the code.
The sale of GC's for a spa…
8 votes -
FIX THE AUTO REMINDER SYSTEM
This is beyond not ok. The system sends out reminders for cancelled and changed appointments. It makes us look completely incompetent and we have people showing up at wrong appointment times. Getting angry because they think an appointment they cancelled wasn't cancelled and they are going to be charged. Speaking of that. We have a 24 hour late cancel fee. Why does the system send reminders at 4:00pm the night before a 9:00am appointment? If we have a 24 hour late cancel fee shouldn’t the reminder go out 24 hours before the scheduled appointment time? This is 100% a BLVD…
8 votes -
Create Series tab in the dashboard for memberships and packages
Create an additional tab under the Manage tab or gear icon labeled Series. Memberships and products will live under this tab rather than living under Products.
8 votes -
Note show on schedule when you hover over appt
Note show on schedule/calendar view when you hover over appt
8 votes -
Ability to add photos to products
The business would like to be able add a photo to a product to show what it is.
8 votes -
Filter out Blocked Clients
The business would like to be able to create an audience that eliminates blocked clients. Right now you can only filter to see all blocked clients.
8 votes -
Date filter on Gift Card Liabilities report
Ability to filter the date in the Gift Card Liabilities report to see what liabilities were for a certain time frame.
8 votes -
8 votes
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Expiration date for offers
Put an expiration on offers. We have monthly specials & weekly specials that I would like to apply it to
8 votes -
New vs Returning client revenue report
A report that will show the numbers of New clients versus Returning Clients in a number not percentage and to view the revenue for each separate group.
8 votes -
ask before deleting a note
We use the notes to store important information- including scanned forms since there is nowhere else to store them. It is very easy to delete these. You should be prompted to ask before deleting a note OR have a safe space for uploaded forms to be stored- maybe with the other forms.
8 votes -
API - Ability to upload a PDF file through API
Ability to programmatically upload a file into a client profile
8 votes -
Mobile services
Ability to accommodate mobile services where practitioners drive to the client's homes to provide services.
8 votes -
Automated cancellation of past due memberships
It would be great if we could have an option to say "Memberships automatically cancel after being unpaid for X days or months" We would definitely want this to be a customizable setting, perhaps even on the location level, but it would help has from ending up with 100s of past due memberships on our books
8 votes -
Need to see offer codes on appointments before checkout
Right now we can only see data on offer codes once the appointments have been completed, so we have almost no visibility into promo performance until the appointments are complete.
8 votes -
Staff Schedule beta report
Staff Schedule report but in beta so that it is customizable
8 votes -
One Unique Email Address Per Customer
Right now, there are three cases that cause a lot of confusion internally.
- Email addresses are not required for profiles
- Multiple profiles with the same email address can be created
- Case sensitivity in emails (which doesn't exist on any other platform), which means chris@ is considered different from Chris@8 votes -
Mandatory Add-Ons
Make Add-Ons have a mandatory option like the Service Modifiers do. Where you have to choose at least one option. We would like to have "finishing services" for our color, like a blow out or haircut, and we do currently but it would be more proactive to have the client be forced to choose one instead of being able to skip it because it wouldn't give us enough time to finish the service.
8 votes -
Report to know how many clients are scheduling appointments each week.
Feature Idea:
A report for booking data. Would like to know how many clients are scheduling appointments each week/how many appts. are being booked (not how many appointments are on the books).Context:
Our marketing team is trying to figure out which advertisements are working to get clients scheduled, or if there is any correlation at all to our ads or time of year. Having this report would help us line up how many clients we got scheduled based on the ad we are running each week.8 votes -
Report that pulls expiration date of all non-expired vouchers
Customer (Mane Techniques Hair Company LLC) wants to be able to track the vouchers that are about to expire to alert customers that they need to use the voucher before it expires. Going through each client profile for this info is not time effective. They also want to be able to track the amount of money the business can lose if the vouchers are not being used by clients.
8 votes
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