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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.
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8144 results found

  1. A feature where employees can go in and send in a request for time off and it sends directly to a manager and the manager has to approve or deny.

    9 votes

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  2. I would like to be able to schedule and run payroll for non-service providers - office or admin staff

    9 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  3. It would be helpful to have an option to delete a client profile.

    9 votes

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  4. Payment method needs to be included on all sales reports!

    9 votes

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  5. Easily print a list of a single client's future appointments, including appointments at multiple locations.

    9 votes

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  6. Create a full Payroll report that includes:

    Commission and tips (like current commission summary)
    Total hours from time clock report
    Bonus points for:
    Method of tracking days off in the report (official days off, not just "days not scheduled")
    area to add adjustments to pay before downloading the report. (for training, paying for discounted services, etc...)

    This one report would be almost everything needed to enter into any payroll system with some basic formatting.

    9 votes

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  7. PLEASE! It is so annoying to block each staff member off individually when we have staff meetings or other events everyone will be attending. MAKE IT EASIER! :)

    9 votes

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  8. Customization on blocks:
    Changing colors of blocks
    Duplicating blocks
    Run a report for all blocks on the calendar
    Select multiple employees at 1 time and select a date range

    9 votes

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    1 comment  ·  Admin →
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  9. We very often have forms that need to be sent after a client has been seen. Especially if a client wants to join a membership or certain forms were missed. Unfortunately they can only be sent through an upcoming appointment and it would be helpful to be able to email them separately.

    9 votes

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  10. We would like the payment method column added to the daily summary report.

    9 votes

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  11. Integrate with tippy tipping service so tips go directly to employees and owners arent taxed extreme amounts

    9 votes

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  12. It would be nice to assign a provider to a room for the day. Example: Becky is in the Laser Hair Removal Room today and therefore can only be scheduled with services that she can provide IN THAT ROOM.

    9 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  13. I’d love to see an all-in-one retention report that provides a comprehensive overview of total, new, and repeat clientele. I have to pull multiple reports to gather this information, but consolidating it into a single report would greatly improve efficiency.

    Additionally, I’d like to suggest updating the terminology from "pre-booking" to "rebooking" for better clarity and consistency.

    9 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  14. Need to autosave messages in the type box or in a drafts box -as leaving the page to check someone out and then coming back to a long message being gone is so frustrating.

    9 votes

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  15. We should be able to customize which reports staff can see. It is all or nothing currently. Staff shouldn't see company info or each others info.

    9 votes

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  16. I would love to be able to set a default calendar view. It is very time consuming that whenever we refresh or log in the calendar view switches. It will just decide this time it is going to show 1 day, 1 team member and all the resources. For instance, I personally like to see a full week at a time so every time I go to the calendar, I have to toggle off all the resources and toggle on the staff and then choose the week view. I would like to be able to set it the way I…

    9 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  17. Would be great if client had to process gift cards and vouchers on their own screen on the iPad where they could add a tip so we don't have to ask them.

    9 votes

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  18. Our business does not mind if expired "package/series" vouchers from a one time purchase are still displayed, however for our Recurring Monthly Charged Memberships that automatically add new vouchers every month, we would like for those to be automatically deleted from client profiles.

    At this point, we have thousands of expired vouchers from active or in-active memberships that are starting to slow down opening and reading our member's payment method tabs. And deleting expired vouchers take a couple of hours per client depending on how long they have been coming.

    This would be a HUGE improvement in efficiency and relaying…

    9 votes

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  19. Ability to view account balance in the professional app

    9 votes

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  20. 9 votes

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    Waitlisted  ·  3 comments  ·  Admin →
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