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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.
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7703 results found

  1. Pictures for Client Profiles in the Chart

    9 votes

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  2. It would be very helpful if the business could receive some sort of statement of credit card fees charged broken down by card type (debit/credit) to have full visibility into fees being assessed by Offset.

    9 votes

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  3. When running a deal it would be helpful to exclude certain providers, not just certain services from the discount.

    9 votes

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  4. It would be helpful and make life easier if we could link a credit card from one profile to another. For example if a client's parent would like to pay for their child's services and there's no CC on child's profile but a CC on parent's profile, if we could link the card to the child's profile instead of having to retrieve the CC via phone with parent at checkout. This feature was something we could do on Booker booking software.

    9 votes

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  5. Automatically sync and utilize Galderma Aspire Rewards.

    9 votes

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  6. Be able to add forms to the client's chart at ANY time. Not just with booking. We do follow up notes regarding communication with clients after their treatments. Also, we like to send after care or product instructions and we aren't able to do that through Boulevard. We have to do it through an outside source.

    9 votes

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  7. some clients share profiles and may need to change who is paying at time of checkout-

    9 votes

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  8. The business would like to be able to organize the view of the products within the dashboard how they would like. At this time they are automatically organized Alphabetically.

    9 votes

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  9. Have a database that may not be clients but wants to receive marketing. Aka emails/texts. And the ability to add clients by email only (no first/last name) to this database.

    9 votes

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  10. This is beyond not ok. The system sends out reminders for cancelled and changed appointments. It makes us look completely incompetent and we have people showing up at wrong appointment times. Getting angry because they think an appointment they cancelled wasn't cancelled and they are going to be charged. Speaking of that. We have a 24 hour late cancel fee. Why does the system send reminders at 4:00pm the night before a 9:00am appointment? If we have a 24 hour late cancel fee shouldn’t the reminder go out 24 hours before the scheduled appointment time? This is 100% a BLVD…

    9 votes

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  11. Would be helpful to see these notes easily without having to purposely go look for them.

    9 votes

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  12. Within staffing, have license information and expiration dates & reminders to staff when getting close to expiration.

    9 votes

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  13. The business would like to be able to create an audience that eliminates blocked clients. Right now you can only filter to see all blocked clients.

    9 votes

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  14. Ability to filter the date in the Gift Card Liabilities report to see what liabilities were for a certain time frame.

    9 votes

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  15. My stylists would like to be able to confirm an online appointment request before the appointment is set. This is a feature we had with Vagaro that they already miss. Thank you.

    9 votes

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  16. We shouldn't be charging service tax for a cancellation fee because the service didn't happen!

    9 votes

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  17. Put an expiration on offers. We have monthly specials & weekly specials that I would like to apply it to

    9 votes

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  18. A report that will show the numbers of New clients versus Returning Clients in a number not percentage and to view the revenue for each separate group.

    9 votes

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  19. Being able to open and edit a closed transaction. If a guest decides to buy product or need to add a service - would have the access to open and add what needs to be done. This would allow for more accurate reporting while also not having to make a whole booking for an add on service.

    9 votes

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  20. A link back to company website from Online Booking Widget would be great. Thank you!

    9 votes

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