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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.

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7179 results found

  1. Considering adding a to do list or a client follow up list, ie follow up with T. Hall to reschedule, or return client phone call.

    8 votes

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  2. it would be amazing to be able to take mobile payments through phone without having the need for the iPad, duo, and the laptop and the need to enter information. it's quite cumbersome for vendor events.

    8 votes

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  3. 8 votes

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  4. It's fairly common have someone tell us that their significant other purchased them a package of massages. In order for the person gifted the massages we have to either double book an appointment slot with the package buyer so we can check out the appointment as a grouped ticket where we delete the buyer from the ticket but use a voucher that lives in their account, or we have to manually delete the voucher(s) from the buyer's account and then manually add corresponding vouchers to the person they bought them for. We also sometimes lose nuanced data in the second…

    8 votes

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  5. Ability for clients/patients to be able to choose what language Forms are in when sent a link

    8 votes

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  6. Ability to see and redeem voucher from mobile application during checkout. Currently you cannot see a voucher even exists and could accidentally charge someone who has a voucher which results in a poor client experience.

    8 votes

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  7. it can be hard to manage a sea of text messages, sometimes there are clients/staff we want to keep an eye on and pin to the top of the messaging page :)

    8 votes

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  8. Pictures for Client Profiles in the Chart

    8 votes

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  9. " it is too "SOON" to cancel online is confusing and they would like it to say " it's too LATE to cancel online". thanks

    8 votes

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  10. I need a report that shows me individual providers and their service totals by day for the entire week.

    8 votes

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  11. It would be nice to apply text wrapping to schedule blocks so you can read longer messages without having to click on them

    8 votes

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  12. It would be helpful if the email marketing area had the ability to store uploaded images. It is time consuming to have to upload artwork each time.

    8 votes

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  13. when the recipient received e gift card in their e-mail, it would be nice to add to their apple wallet for future use

    8 votes

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  14. In the note area there are small tabs- Allergies and medications and a note section. Adding a lab tab would be very helpful. Right now we are adding to the note section

    8 votes

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  15. Examples:

    Perms, want to keep it so that client history across locations show the same service, but the modifiers may be different by location and pricing also is highly different for locations.

    Currently they have to be the same for all locations

    8 votes

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  16. 8 votes

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  17. Within the checking out of the client they get all the way through and then we have to ask, would you like a copy of your receipt through email. A customer suggested they be able to say yes or no to this on the ipads

    8 votes

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  18. Appointments with a time extension or add-on are not displayed correctly in the app. You have to click on the appointment to see all the extensions and add-ons. This is a problem because it's easy to miss something that needs time to prepare or set up before an appointment. As an example, we have hot salt stones that need to be turned on at least 45 minutes before an appointment or they won't be hot enough.

    8 votes

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  19. Be able to add forms to the client's chart at ANY time. Not just with booking. We do follow up notes regarding communication with clients after their treatments. Also, we like to send after care or product instructions and we aren't able to do that through Boulevard. We have to do it through an outside source.

    8 votes

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  20. The business wants to be able to have notes entered on a form or chart and they connect to the client profile.

    8 votes

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