7455 results found
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Combine E-Gift Cards Sold in Shopify and Boulevard
Using the Shopify gift card purchasing feature and have it assign the number within Boulevard or vice versa.
9 votes -
Retail product waitlist for items not in stock
When a client requests a product and it is not in stock, we would like a way to add them to a waitlist and alert the client this item is now available. Additionally, we would like our staff to be alerted when the product has arrived so we can directly contact those clients waiting.
9 votes -
Reputation management
Automatic updates. Your dashboard is updated as new reviews appear. Read customers' comments and see which review sites you're being rated on the most.
Customizable alerts. Set up email and text message alerts for location staff so your team can respond directly to customer issues
Get full coverage. See which sites are naturally getting good reviews and which you might want to drive clients to so you can ensure a strong number of positive ratings across all channels
9 votes -
Spell check
Having spell check would be amazing!
9 votes -
Hot Keys
Requesting to have hot keys for switching between tabs. Wanting to switch between front desk, calendar, and reports.
9 votes -
Show Waitlist Information on guest profile
It would be great to have a way to see what a guest is on the waitlist for when looking at their profile (and in the messages sidebar). Sometimes we can see that they are on the list more than once, or they want a service we didn't realize. Or they had the service they are waiting for and we can remove them from the list.
9 votes -
pop up if someone overbooks
If the receptionist were to book a client when we are closed or that stylist is off, there should be a pop-up to let us know that the stylist isn't available.
9 votes -
Auto tag client who no-showed last appointment so salons have a visual and obvious indicator of extremely important recent history.
This tag would exist for the client and be cleared the next attended appointment. Usefulness includes
- Charging them their no show fee the next visit in the case they didn't have a card on file.
- Giving staff an extra chance at noticing the higher likelihood of a no show and preparing a more robust appointment confirmation and reminder (manual) practice with this particular client.
9 votes -
Filters for Calendar view such as "show new clients" "show unconfirmed appts" "show unrequested appts"...
..."show appointments booked more than [custom] hours ago" "show appts with no phone number" "show appts with no email" "show appts that have not prepaid" "show appts that have future booking" "show appts that were booked by [staff member]"
Super useful for managers to be aware of things and not manually sift through visual data.
More advanced filters that would require limited about of machine learning would be:
"show appts with no show likeliness w/ [reason]" [reason]:no showed before; usually confirms
"show appts that should be booked at a different time in order to optimize revenue generation w/ [reason]" [reason]:…9 votes -
Advanced Resource Reporting
Appreciate the current metrics available, but would like to have stronger insights into usage -- what services is the resource predominantly used for. Can see appointment and service count, but not service sales dollars per resource
9 votes -
Separate reporting for Comped services/way to give commission to comped services
Currently checking out comped services as OTHER so the staff still receive their commission in reports, but creates a book keeping nightmare to separate from service sales/sales summary
9 votes -
Better Flow for Register Count and Pay Out
Count drawer - 2 steps and creates 2 "logs" in the history for count drawer and then payout. they always do these 2 steps simultaneously and it's confusing
9 votes -
Option to sign up for the waitlist through online booking without selecting a time
Rather than provide timeslots for clients to add to the waitlist, it would be useful to have them simply sign up or have to call the business to be added to the list
9 votes -
Vouchers should not be redeemable from "Payment Methods" tab
Also there is no viewable log of this nor is there an undo. This action causes staff to accidentally "delete" vouchers leading to issues with no possible way to undo without workaround nor a way to audit the mistake.
Payment method tab should show "delete" instead of redeem.History of client should show history of this type of redemption or delete.
At current there is no way to see this action.
Causes salons to essentially rip off service providers without intending to do so.
Also without it being logged, no way to refer to database to understand when client came…
9 votes -
Customizable report for management of stylist
Would love to have a report/folder of all stylist information including late cancelations, adjustment services, complaints, poor yelp reviews and ability to upload documents to a stylist account so all information is on one system!
9 votes -
Have the ability to have client's update their account details from iPad
Have the ability to show the client account details on the iPad during the checkout process so we can ask if their account info (phone number & email are up to date) and have the ability to add their email for marketing purposes.
9 votes -
Fix the misinformation message to clients who are adding themselves to waitlist
When a client adds themselves to the waitlist, the message says that their card will be charged. This is not true it just asks for a credit card to hold the appointment. We have a lot of very confused clients regarding this message who think they are due a refund.
9 votes -
"Last Changed By" Records for Internal Settings
We have multiple people who have access to change service, product and staff settings. It's nice to see which user last changed a record and when so that we can follow up with the person. I have no idea who is making changes to our services and have no way of knowing to address it with them. Here is a picture of what we had in Millennium:
9 votes -
Report that shows all times a price was adjusted, by whom, how much, when, and for what service; with whom.
Many purposes, but mostly to find mistakes, secondly to catch problems, thirdly to find where more training is needed, fourthly to realize what must be slipping through the cracks
9 votes -
We need a column on the client lists that shows their upcoming appointments: date & type of appointment.
There needs to be a column under the CLIENT LIST that shows the client's upcoming appointment. It needs to show the date of the next appointment (MOST IMPORTANT) and also the type of appointment. This will help with winback campaigns and with reaching out to overdue clients.
It would also be very beneficial to be able to have the option to exclude anyone from the list that already has an appointment on the books when looking at the 1-3 month, 3-6 month and 6+ month lists.
Please update this asap. It would be so, so helpful!
9 votes
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