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  1. The way Blvd calculates commission is not a true tiered method. The POS system we used to have calculated commission however we put into the system. I am asking that Blvd add the piece that we can customize our own commission structure. Right now it takes us hours to input into an Excel document and because we are doing this manually leaves many chances for error.

    Our commission structure is tiered as follows.

    $800-$1200 40%

    $1201-$1600 42%

    $1601-$1900 45%

    $1901-$2100 50%

    $2101 and up 60%

    In Blvd the commission is based on one % only. In Blvd if an employee…

    10 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  2. Clients are able to bypass forms that they should fill out prior to an appointment. This shouldn't be the case.

    10 votes

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  3. When setting up pricing for services. Have pricing based on a level and rather than customizing prices for each service provider individually you can just assign them to their level of pricing (ex. level 1, 2, 3, etc. or jr stylists, sr, master, etc.) That way when a service provider gets promoted you can just change their level and their pricing would reflect their new level instead of having to customize the pricing manually per service, per stylist.

    10 votes

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  4. Would like to be able to copy & paste breaks.

    10 votes

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  5. It is frustrating to have to use the Duo iPad app to checkout $0 services with no gratuity. There should be an option to just checkout and close without the duo/charge card being forced.

    10 votes

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  6. Switching over from meevo here....

    In meevo, I can go directly to the register and ring up a service for a client w/o creating a new appointment.

    I had to refund a client because we rang her up for the wrong service. But I had to create a new appointment for her to be able to charge her. It's an inconvenient extra step. Would have been easier if in 'New Sale' the option to charge for a service was available.

    Same for ringing up a walk in client for product. Meevo has 'Anonymous Male, Anonymous Female option in the register…

    10 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  7. You can not edit notes on the waitlist if the date a client requested is in the past. Sometimes our staff misses these requests or a client will request to come in a day we are closed. Our salon likes to write notes such as, "Left Voicemail 12/01" but if a client requests to come in on Sunday (when we are closed) & you do not notice until Monday you cannot add a note that you "left a voicemail" since the requested appointment time is now in the past. This use to not be an issue. I would LOVE if…

    10 votes

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  8. Add the client street address to Client Records reports to support request for mail marketing.

    10 votes

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    Waitlisted  ·  2 comments  ·  Admin →
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  9. Option to disable confirmation emails from being sent to client to be able to send our own until we can customize the email with Boulevard

    10 votes

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  10. Clients who use the "guest of-" feature to book do not receive confirmation texts and emails and end up either double booking or missing appointments

    10 votes

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  11. When stylists are busy working on clients & reception staff is busy, it can slip through the cracks when an appointment time has changed for that day. It would be best if the system automatically notified the stylist (via text) any time there has been an adjustment to an appointment within 24 hours of the appointment time. So that would include cancellations and appointment start times.

    10 votes

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  12. A way for the team to communicate internally with the entire team via the dashboard. ie: Slack integrated into BLVD

    10 votes

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  13. Being able to have custom service days per service provider. IE. Sally only does haircuts on Tuesday and Thursdays.

    10 votes

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  14. Make a simple spreadsheet where service prices for all staff can be seen and edited. Make a system so you can have set pricing levels and choose all of those levels for a staff member.

    10 votes

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  15. There's an option to be notified of cancellations or completions but reschedules/changes would be great too!

    10 votes

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  16. The ability to have a customized message appear before the client can continue with booking. Ex: Location Policies. Client would checkmark noting they understand the policy before being able to continue.

    10 votes

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  17. We require a form of payment to hold an appointment and we charge that payment if that violate our cancelation policy. Gift cards are a form of payment. Many people do not like to give us credit card number when they have a GC

    10 votes

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  18. Ability to track and manage gift card/voucher redemptions and liabilities from directly within the client profile

    10 votes

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  19. Prime Pricing would allow businesses to setup a series of rules that will alter the price of services based upon dates/times that the business/service provider is busy or in peak utilzation.

    10 votes

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  20. Requesting for an ongoing demo account for training purposes as we are constantly hiring.

    10 votes

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