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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.
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8500 results found

  1. We're not able to upload photos when messaging clients. We send photos of the hair extensions they need to purchase for their upcoming appointments.

    10 votes

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  2. Love the new form expiration feature! It would be cool if it would just have the clients confirm that their medical form does not need to be updated. Rather than have them completely redo it.

    10 votes

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    Waitlisted  ·  2 comments  ·  Admin →
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  3. Can there be a place on the clients profile to have their age already calculated once we put their date of birth in

    10 votes

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    1 comment  ·  Admin →
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  4. We currently do not uses the tip feature in blvd bc we do not want to pay taxes on tips to our providers. We are currently using venmo and tippy and that does not create the best check out process having the have the client fumble through other apps to tip their provider. Is there a way that providers can have their bank account automatically set up to receive tips or partner with tippy to create this feature?

    10 votes

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  5. Payroll report that includes Clocked hours

    Services performed with treatment price and commission earned

    Products sold with price and commission

    Tips received (ideally per service or per day)

    Daily totals and overall payout

    This report was essential for reviewing payroll and reconciling provider compensation.

    10 votes

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  6. Create a full Payroll report that includes:

    Commission and tips (like current commission summary)
    Total hours from time clock report
    Bonus points for:
    Method of tracking days off in the report (official days off, not just "days not scheduled")
    area to add adjustments to pay before downloading the report. (for training, paying for discounted services, etc...)

    This one report would be almost everything needed to enter into any payroll system with some basic formatting.

    10 votes

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  7. We would like a way to limit the amount of times a service can be performed by provider per day.

    For example, it would be helpful if a service provider can only do 3 deep tissue massages in one shift.

    10 votes

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    Waitlisted  ·  4 comments  ·  Admin →
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  8. when a guest books online it should ask for phone number or email and it will show if that guest already has an existing profile, so as not to create multiple accounts in database. there for saving all info and confusion

    10 votes

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  9. We would like the payment method column added to the daily summary report.

    10 votes

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  10. Professional app includes business metrics, not just for individual staff providers

    10 votes

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    1 comment  ·  Admin →
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  11. It would be nice to assign a provider to a room for the day. Example: Becky is in the Laser Hair Removal Room today and therefore can only be scheduled with services that she can provide IN THAT ROOM.

    10 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  12. I realize there is a cancellation button. It would be great if the calendar marked when there used to be an appointment there and notes when it was canceled, if it was rescheduled, etc. Right now it just shows as an empty spot on the calendar as if there wasn't an appointment there originally. You then have to track down who the appointment was originally for.

    Also, it would be nice if it flagged people that canceled inside/outside of your cancellation policy. Right now someone can cancel with less than 24 hours and we wouldn't know. Thanks!

    10 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  13. A message was added to an appointment and as overlooked and client thought they were ignored. Would like notifications to the provider when an appointment message is left during online booking

    10 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  14. Display an itemized list of each account credit added under payment history with the reason for easier tracking rather than just one arbitrary lump sum.

    10 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  15. Ability to generate an abandoned cart email system that can encourage people to come back to schedule if they stop in the booking process

    10 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  16. When a number isn't in the system under a profile it shows in messages as "unknown". Sometimes we end up creating a profile for the person. It would be super helpful to be able to create a profile right from the messages. As it is, we need to go to the clients tab, create a new client, and then manually copy the phone number from the messages tab (You can't even select to copy and paste the number)

    10 votes

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  17. I need to be able to assign an offer code to certain individuals who do not have memberships. These would include VIPS per Owner, certain Friends & Family, etc.

    10 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  18. list of which charts need review versus having to search day by day

    10 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  19. It is incredibly inefficient to switch between Gear and Manage. A few opportunities for improvement;

    • If permissions allow, simply display all settings, even if not edit-able.

    • Add a "switch" at the top to switch between gear (Business) and manage (Location)

    • The biggest issue switching between the two is your online location is lost. So if you are in a particular service and change between gear and manage you need to locate the service from scratch, if your browsing location can be saved when switching, this would be a satisfactory temporary fix.

    • This issue is most annoying regarding products and services.

    10 votes

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  20. It would be great to add date of birth and address as a required field in the booking process online.

    10 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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