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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.
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7458 results found

  1. Need to require date of birth as a required field and not have to manually enter from an intake form so that they can take advantage of the birthday marketing

    9 votes

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  2. We'd love something similar to the Front Desk view that has a list of unconfirmed clients on the mobile app so our stylists can see it from their phones if they aren't at the salon. Or even if the unconfirmed appointments had a symbol or different look on the mobile app to easily identify them, that would be helpful so we can attempt to reach out to them directly.

    9 votes

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  3. Allow the ability to track Google Adwords Campaign goals by allowing Google tracking snippet or AMP ID in Booking Widget to track completed bookings. This would allow us to correlate our total Campaign spend to Conversion ratio.

    I would suggest this be added to the location detail page under the existing google analytics tracking ID (as code snippet or AMP ID)

    9 votes

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  4. Ability to accommodate mobile services where practitioners drive to the client's homes to provide services.

    9 votes

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  5. Integration with Repeat MD

    9 votes

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  6. We have a need for a report that shows sales detail (service/product/tip) including payment type (cash/card/check) that can be filtered by stylist. We pay out renters according to how the salon took payment for their clients and right now it is a tedious process to pull and cross reference multiple reports.

    9 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  7. Modifiers currently work as intended for customers booking online with Min and Max settings. They should automatically show when booking an appointment from front desk as they do for online (if a modifier exists for a service). They also do not follow ANY of the rules (at the front desk) defined by setup of a service such as Min and Max, rendering them mostly useless because of this broken cohesiveness between online and front desk booking.

    9 votes

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    Waitlisted  ·  2 comments  ·  Admin →
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  8. Control staff's access to edit loyalty point balance

    9 votes

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  9. 9 votes

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  10. 9 votes

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    Waitlisted  ·  3 comments  ·  Admin →
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  11. Must have a liability report to track outstanding prepaid units like we do other liabilities such as gift cards, account balances and vouchers. This is critical to running a business that has prepaid services so that liabilities can be properly accounted for.

    9 votes

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  12. 9 votes

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  13. 9 votes

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  14. 9 votes

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  15. 9 votes

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  16. 9 votes

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  17. We would like a report that can be exported and sent to our staff showing their schedule for the upcoming week, month, etc.

    9 votes

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    1 comment  ·  Admin →
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  18. We need a notification that a service provider doesn't provide a service when rescheduling an appointment. We have had reception accidently book prenatal and other specialty services with unqualified staff members because no alert popped up like when booking a regular appointment.

    9 votes

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  19. Allow for the ability to discount the applied payment of gift cards while maintaining the whole balance on a gift card

    9 votes

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  20. We have some clients with paper documents (doctor notes prescribing massage, etc...) that we would love to store in their profile. Right now it can be stored as an attachment to notes, allergies, or medications. But it would be nice to have somewhere that can have limited access via permissions.

    9 votes

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    Waitlisted  ·  2 comments  ·  Admin →
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