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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.
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8144 results found

  1. We'd love something similar to the Front Desk view that has a list of unconfirmed clients on the mobile app so our stylists can see it from their phones if they aren't at the salon. Or even if the unconfirmed appointments had a symbol or different look on the mobile app to easily identify them, that would be helpful so we can attempt to reach out to them directly.

    10 votes

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  2. I think it would be wonderful if there was a way to require a finishing service when booking online. So after the client books a Root Touch up, the next required action would be to choose a cut/style or blow dry/style.
    This would be very helpful to minimize calling guests and rescheduling because the color service they are requesting doesn't allow time for finishing and therefore doesn't fit in the slot originally requested.

    If this is already available, my apologies. :)

    10 votes

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  3. We have a need for a report that shows sales detail (service/product/tip) including payment type (cash/card/check) that can be filtered by stylist. We pay out renters according to how the salon took payment for their clients and right now it is a tedious process to pull and cross reference multiple reports.

    10 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  4. Modifiers currently work as intended for customers booking online with Min and Max settings. They should automatically show when booking an appointment from front desk as they do for online (if a modifier exists for a service). They also do not follow ANY of the rules (at the front desk) defined by setup of a service such as Min and Max, rendering them mostly useless because of this broken cohesiveness between online and front desk booking.

    10 votes

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    Waitlisted  ·  2 comments  ·  Admin →
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  5. Would like to have transactions paid with checks and credit card receipts added to the close-out register report. Wants to have everything in one report.

    10 votes

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    Waitlisted  ·  3 comments  ·  Admin →
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  6. 10 votes

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    Waitlisted  ·  2 comments  ·  Admin →
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  7. Control staff's access to edit loyalty point balance

    10 votes

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  8. 10 votes

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    1 comment  ·  Admin →
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  9. 10 votes

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    Waitlisted  ·  5 comments  ·  Admin →
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  10. More robust ability to upload and keep organized a client's historical documents like immunizations, lab results, and previous doctors' records

    10 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  11. 10 votes

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    Waitlisted  ·  2 comments  ·  Admin →
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  12. 10 votes

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  13. 10 votes

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    Waitlisted  ·  2 comments  ·  Admin →
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  14. I would like to be able to download the monthly invoices for tax and accounting purposes.

    10 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  15. 10 votes

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    1 comment  ·  Admin →
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    As of today, all clients can view their upcoming and past appointment information by selecting "All Appointments" at the top of their Appointment Details page (accessible via booking and reminder emails). It's not in an app yet, so we'll leave this as waitlisted, but clients can access the information from their browser. Learn more here.

  16. When you adjust product inventory, we would like to add custom reasons ie. "Transfer in" or "Transfer out" for multi-location businesses

    10 votes

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    Waitlisted  ·  4 comments  ·  Admin →
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  17. We need a notification that a service provider doesn't provide a service when rescheduling an appointment. We have had reception accidently book prenatal and other specialty services with unqualified staff members because no alert popped up like when booking a regular appointment.

    10 votes

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  18. Allow for the ability to discount the applied payment of gift cards while maintaining the whole balance on a gift card

    10 votes

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  19. Currently, clients aren't required to leave a credit card if they're not booking fully and just joining the waitlist. It's counterproductive that it's the 'exception' to the rule!

    It's easier to book from the waitlist knowing their card is already on file instead of trying to hunt a client for their cc info last minute (since it's our policy...many times it took 3 days to get in touch with a client to add their cc info before booking an appointment) or maybe even collecting a small deposit or percentage of the service to join the waitlist. Nevertheless, the option for…

    10 votes

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  20. Thank you for updating Boulevard so that the different kinds of appointments can be different colors! It's a huge upgrade.

    I would ask that you have consistency to the color changing afterwards... a simple lighter version of the color would be nice. But to change the tone of the color all together is confusing.

    I like to think I am speaking for other very visual creatives on this

    10 votes

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