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7175 results found

  1. You can not edit notes on the waitlist if the date a client requested is in the past. Sometimes our staff misses these requests or a client will request to come in a day we are closed. Our salon likes to write notes such as, "Left Voicemail 12/01" but if a client requests to come in on Sunday (when we are closed) & you do not notice until Monday you cannot add a note that you "left a voicemail" since the requested appointment time is now in the past. This use to not be an issue. I would LOVE if…

    9 votes

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  2. We have had multiple issues where a confirmation text is sent and the guest never replies. We then send a different message and if they reply with a "yes" it confirms the appointment and hides the text message. We then don't know that they replied to our question.

    Any text sent from the business after a confirmation text should cancel out the confirmation system (possibly with a warning that we need to manually confirm the appointment)

    9 votes

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  3. Add the client street address to Client Records reports to support request for mail marketing.

    9 votes

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    Waitlisted  ·  2 comments  ·  Admin →
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  4. Collect client address in booking flow or somewhere else for business to be able to see where clientele are located and if there is opportunity to open an additional franchise nearby

    9 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  5. Add the ability to sort/filter guests by birthday (month). So we have the ability to be able to send a Birthday Campaign through Mail Chimp.

    9 votes

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  6. create checkboxes and click all assignable services and update once when onboarding a new employee

    9 votes

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  7. I would like to be able to order and show stylists the way I want it. Not just alphabetically.

    9 votes

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  8. Med spas that have injectables will bill, pay commission, and track inventory based on units injected. That amount can change from appointment to appointment and will prevent a business from having 100 different botox services listed with different units. This is also beneficial for vouchers where a client can buy 100 units and use those units at different values for redemption.

    9 votes

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  9. It would be easier to differentiate in a glance between those here and not here yet.

    9 votes

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  10. Our clients use gift cards often and asking for a tip is uncomfortable. Since we can't currently swipe our gift cards, can the gratuity screen be available for keyed-in cards, too?

    9 votes

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  11. be able to charge a client late cancellation fee from the app (not just desktop version)

    9 votes

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  12. Sometimes when in a hurry, we don't click open the appointment to see important details like preferred pronouns or add on service requests. It would be helpful if we just saw it on the appointment calendar.

    9 votes

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  13. We would like to send out group texts to clients for rebooking purposes. It would be great to be able to select a group based on their last appointment time and if they do not currently have an appointment.

    9 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  14. Clients who use the "guest of-" feature to book do not receive confirmation texts and emails and end up either double booking or missing appointments

    9 votes

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  15. It would be useful if the clients were listed in alphabetical order since we have multiple clients who share the same name. Usually when we find this occurrence we would add the last four of their phone number to their name that way we do not confuse the clients when booking or appointments or checking out in sales. We tried to go through all of clients but quickly gave up because we have 22,000 clients that we have to go through since there is no option to refine by alphabetical order. If they were alphabetized it would help us spot…

    9 votes

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  16. 9 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  17. If you buy a gift card for a client through the Sales screen it will send them a receipt but not the gift card number.

    9 votes

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    1 comment  ·  Admin →
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  18. Allow for the service charge to be a % and not just a set dollar amount.

    9 votes

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  19. A way for the team to communicate internally with the entire team via the dashboard. ie: Slack integrated into BLVD

    9 votes

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    1 comment  ·  Admin →
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  20. Being able to have custom service days per service provider. IE. Sally only does haircuts on Tuesday and Thursdays.

    9 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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