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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.
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8500 results found

  1. We need this feature because the medical Board Requires the Patient's first and last name and date of birth be present on every record pertaining to a patient file or notes.

    11 votes

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    Waitlisted  ·  4 comments  ·  Admin →
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  2. It would be very helpful for the stylists at our salon to be able to see clients' preferred pronouns on the app, without having to click into the client's profile to see that information. This information is visible on the desktop calendar view, but the stylists view their schedules on their phones.

    11 votes

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    Waitlisted  ·  3 comments  ·  Admin →
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  3. Currently, clients aren't required to leave a credit card if they're not booking fully and just joining the waitlist. It's counterproductive that it's the 'exception' to the rule!

    It's easier to book from the waitlist knowing their card is already on file instead of trying to hunt a client for their cc info last minute (since it's our policy...many times it took 3 days to get in touch with a client to add their cc info before booking an appointment) or maybe even collecting a small deposit or percentage of the service to join the waitlist. Nevertheless, the option for…

    11 votes

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  4. It would be very helpful to see the client's total spend in their profile overview.

    11 votes

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    Waitlisted  ·  4 comments  ·  Admin →
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  5. Making blocks in a schedule that repeat on a daily basis not just weekly or monthly

    11 votes

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  6. It would be helpful to be able to filter client's history. If you currently cancel a ton of recurring appointments, you won't be able to see actual history in the client profile, only the cancelled appointments. I need to be able either expand history, or filter by status.

    11 votes

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  7. a report that will allow users to adjust how the commission tiers are activated, in my salon our tiers are on gross income, not after the business charge is removed from teh total wages.

    11 votes

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  8. Need additional appointment metrics found in the classic Appointment Metric reports, ideally:

    • New Clients (Requested)
    • New Clients (Non-Requested)

    As well as Return Clients (Requested)

    11 votes

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    Waitlisted  ·  2 comments  ·  Admin →
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  9. When a client comes in to get a services redone/corrected by another stylist it would be nice to have the option to transfer a partial amount of the commission to the person who corrected it. I don't want to take someone's full commission for a simple fix like a toner.

    11 votes

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  10. When setting up pricing for services. Have pricing based on a level and rather than customizing prices for each service provider individually you can just assign them to their level of pricing (ex. level 1, 2, 3, etc. or jr stylists, sr, master, etc.) That way when a service provider gets promoted you can just change their level and their pricing would reflect their new level instead of having to customize the pricing manually per service, per stylist.

    11 votes

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  11. We would like our booth rental stylists to have the same capabilities as our commission stylists in gift cards and taking deposits and have those go to their own merchant accounts.

    11 votes

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  12. I do not think the reviews are being used because 'tell us how we did' is not a strong call to action. As a customer I would not even know your requesting a review. It needs to stand out as a request. People pay extra for this feature alone so making this the best it can be is important.

    11 votes

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  13. Allowing clients to be able to book out multiple appointments ahead of time without starting all over again. This was actually suggested by a client who is older and prefers to schedule appointments ahead of time online. She found it frustrating that she had to completely start over for each appointment when they all were the same thing over and over again. A feature where you could duplicate your last appointment or booking's services again so you can just skip to scheduling would be pretty helpful.

    11 votes

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  14. Switching over from meevo here....

    In meevo, I can go directly to the register and ring up a service for a client w/o creating a new appointment.

    I had to refund a client because we rang her up for the wrong service. But I had to create a new appointment for her to be able to charge her. It's an inconvenient extra step. Would have been easier if in 'New Sale' the option to charge for a service was available.

    Same for ringing up a walk in client for product. Meevo has 'Anonymous Male, Anonymous Female option in the register…

    11 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  15. Current liabilities reports are a snapshot in time at the current moment, but that makes it difficult to reconcile previous time periods. Liabilities should include a date field to be able to go back and see the liabilities for Dec 31 or June 30th.

    11 votes

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    Waitlisted  ·  2 comments  ·  Admin →
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  16. we should be able to click the client's name and view their profile from the waitlist.

    11 votes

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  17. Change color of appointment blocks with unique icons or tags depending on status ie. arrived can be highlighted green with a checkmark

    11 votes

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  18. Need to be able to add days closed. under manage business. CLOSED DAYS category - select the day off the calendar.
    it is too much trouble to have to go through each employee and mark them off.

    11 votes

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  19. There's an option to be notified of cancellations or completions but reschedules/changes would be great too!

    11 votes

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  20. I think asking our clients what they would like to tip outloud puts both the receptionist and client in a weird position. We've been suggested by a few to allow discreet tipping, either on the Ipad app or through email.

    11 votes

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