8144 results found
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Gear vs. Manage
It is incredibly inefficient to switch between Gear and Manage. A few opportunities for improvement;
If permissions allow, simply display all settings, even if not edit-able.
Add a "switch" at the top to switch between gear (Business) and manage (Location)
The biggest issue switching between the two is your online location is lost. So if you are in a particular service and change between gear and manage you need to locate the service from scratch, if your browsing location can be saved when switching, this would be a satisfactory temporary fix.
This issue is most annoying regarding products and services.
10 votes -
Option to change the staff member that completed the Chart
Incase of a mistake of a staff member completing the Chart in another staff member’s dashboard, it would be nice to be able to change the name of the staff member that competed the Chart.
10 votes -
Give clients the ability to buy a package for someone else
It's fairly common have someone tell us that their significant other purchased them a package of massages. In order for the person gifted the massages we have to either double book an appointment slot with the package buyer so we can check out the appointment as a grouped ticket where we delete the buyer from the ticket but use a voucher that lives in their account, or we have to manually delete the voucher(s) from the buyer's account and then manually add corresponding vouchers to the person they bought them for. We also sometimes lose nuanced data in the second…
10 votes -
incomplete notes- provider
We are a soap notes required biz.
We are having issues with soap notes compliance and there is no easy way to sort who is leaving them and who is not. We need an indicator of incomplete forms-either on the providers profile or on the client. Right now reception has to go through all the day before and send out mean emails. Yes people should just do them, but the human brain is silly.10 votes -
Integration for Podium for Premier Level
Right now this is only available if you are on enterprise. A Premier level business would be interested in utilizing this Integration.
10 votes -
Better Forecasting Reports
Need a report where I can see how many people BOOKED appointments in a certain timeframe. So for example, if an appointment was booked on January 8 for an appointment in March... that's the data I'm looking for. We know how many people clicked on our website in a timeframe, but we don't know how many of those clicks turned into bookings. If you don't have a report for that, there's no way we can track it. This is very important data to track alongside marketing and SEO efforts!
10 votes -
Staff day of notes/reception general
Every day we create a blocked time slot that is just general reception notes. Things like 'ashly working whole day'. 'call so and so to remind them of early shift' 'fire drill on x day'. We have a slack and a day of note book, but seeing a little tag seems to be the only way we can really manage this stuff...but it means one provider gets a ton of notes on their schedule.Pls add a day of notes feature. Every platform I have been on has had this suggestion and none have done it. Do it!! We are all…
10 votes -
Pop up alert option
Create a pop up alert option as a reminder in a clients chart
10 votes -
Aspire Rewards Integration
Automatically sync and utilize Galderma Aspire Rewards.
10 votes -
Account Credits Used for Monthly Membership Fee
I would love to be able to use clients' account credits towards their monthly membership fee. Currently there is no way to do this without cancelling the membership fee and redoing the entire sale/membership.
10 votes -
Check in Process
If the client is already booked with us they should only have to enter either there phone # or there email and not have to retype all the personal info each time they check in. Also it would be great if they where able to pick what service they are there for when checking in for there appointment
10 votes -
When viewing a clients history have the time of their appointment next to the date, would be helpful when seeing what time they prefer
When viewing a clients history have the time of their appointment next to the date, would be helpful when rebooking them to see what times they prefer.
10 votes -
At times clients say they do not receive SMS from us. I do understand there sometimes is carrier blocking, but it would be nice if BLVD show
.... showed in the messages itself as new notifications that the text wasn't received or was blocked. This would potentially allow responsible businesses to take into account that there was no receiving of the text so they could call them instead or otherwise.
10 votes -
10 votes
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Arrival Notification to Provider Should Include Service(s)
When our service providers get a notification that their client has arrived and checked in, they would like to see "X has checked in for the following services..." so they don't have to separately check their books and see what's booked. It is a simple thing that would save extra time, and sometimes our service providers have been missing out on services because the client won't mention it to them in the chair if the provider doesn't bring it up.
10 votes -
Confirming online clients before appointment is set
My stylists would like to be able to confirm an online appointment request before the appointment is set. This is a feature we had with Vagaro that they already miss. Thank you.
10 votes -
Booked Forecasting Filter: By Service
A Beta Report for Booked Forecasting with the ability to filter by Service Name. It would also be beneficial to filter by Service Category, Offer Code (Discount Name), Staff Name, etc. as you can with other Beta Reports.
10 votes -
Allow option to discount a set amount of billing months for memberships
A specific example that comes up for us A LOT is wanting to discount the first 3 months of a membership and then have the 4th term go back to the standard pricing.
10 votes -
editing a close transaction
Being able to open and edit a closed transaction. If a guest decides to buy product or need to add a service - would have the access to open and add what needs to be done. This would allow for more accurate reporting while also not having to make a whole booking for an add on service.
10 votes -
link back to website
A link back to company website from Online Booking Widget would be great. Thank you!
10 votes
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