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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.

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7175 results found

  1. Make ratings public on website, within online booking tool or Google.

    9 votes

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  2. Hi,

    As a business owner/manager/admin of the Boulevard system, I need to know when clients or a technician books an appointment so that I (i) know that the schedule has been modified and (ii) to double check that the client has booked the right service. It doesn't help that only the technician or service provider gets notified that they have an appointment; frankly it doesn't really help as they can see on their calendar view if they have appointments scheduled for the day that they are supposed to work. I really need this notification feature right away. Please find a…

    9 votes

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  3. I would like to be able to download the monthly invoices for tax and accounting purposes.

    9 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  4. We need a notification that a service provider doesn't provide a service when rescheduling an appointment. We have had reception accidently book prenatal and other specialty services with unqualified staff members because no alert popped up like when booking a regular appointment.

    9 votes

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  5. Includes:

    • Discount Amount or Percentage
    • Gift Card Purchase Amount
    • Discount of the Gift Card Purchase
    • Transaction made

    For example: $25 gift card purchase amount, with a 20% off discount. Used the gift card to purchase a tumbler (retail price is $22.99), including $1.93 in tax which comes out to $24.92. They made a profit of $18.07.

    9 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  6. Why is there no search button on services?

    9 votes

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  7. One of the biggest request from the front desk is a copy and paste option for pre-booking an existing appointment. As you know we check out 4OO to 500 clients a week. Most of our clients pre-book their next appointment while in the salon. A lot of our clients have very specific appointment times that are not standard to our normal booking. For this reason a copy and paste would really help eliminate errors and speed up the process of the checkout, which we are in dire need of. This is something that we really really need ASAP.

    9 votes

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    Waitlisted  ·  2 comments  ·  Admin →
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  8. We have some clients with paper documents (doctor notes prescribing massage, etc...) that we would love to store in their profile. Right now it can be stored as an attachment to notes, allergies, or medications. But it would be nice to have somewhere that can have limited access via permissions.

    9 votes

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    Waitlisted  ·  2 comments  ·  Admin →
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  9. Currently, clients aren't required to leave a credit card if they're not booking fully and just joining the waitlist. It's counterproductive that it's the 'exception' to the rule!

    It's easier to book from the waitlist knowing their card is already on file instead of trying to hunt a client for their cc info last minute (since it's our policy...many times it took 3 days to get in touch with a client to add their cc info before booking an appointment) or maybe even collecting a small deposit or percentage of the service to join the waitlist. Nevertheless, the option for…

    9 votes

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  10. Thank you for updating Boulevard so that the different kinds of appointments can be different colors! It's a huge upgrade.

    I would ask that you have consistency to the color changing afterwards... a simple lighter version of the color would be nice. But to change the tone of the color all together is confusing.

    I like to think I am speaking for other very visual creatives on this

    9 votes

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  11. Would like clients to have the option when purchasing a gift card online to request at the time of purchase that we send a physical gift card OR that they can come pick one up at the location of their choosing

    9 votes

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  12. too many duplicate profiles created when clients write their email incorrectly. for example- gmail.co vs gmail.com

    9 votes

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    Waitlisted  ·  3 comments  ·  Admin →
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  13. Clients are able to bypass forms that they should fill out prior to an appointment. This shouldn't be the case.

    9 votes

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  14. When setting up pricing for services. Have pricing based on a level and rather than customizing prices for each service provider individually you can just assign them to their level of pricing (ex. level 1, 2, 3, etc. or jr stylists, sr, master, etc.) That way when a service provider gets promoted you can just change their level and their pricing would reflect their new level instead of having to customize the pricing manually per service, per stylist.

    9 votes

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  15. Would like to be able to copy & paste breaks.

    9 votes

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  16. It would be very helpful if order notes could be added during checkout instead of after. It would help speed up checkout time.

    9 votes

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  17. Currently, once you redeem a voucher, it disappears from payment methods and under history it just shows $0.00 for the service. Having a membership based business, it is a headache to identify how many vouchers was used from which month looking at the history. Maybe have a Redeemed Voucher section?

    9 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  18. Switching over from meevo here....

    In meevo, I can go directly to the register and ring up a service for a client w/o creating a new appointment.

    I had to refund a client because we rang her up for the wrong service. But I had to create a new appointment for her to be able to charge her. It's an inconvenient extra step. Would have been easier if in 'New Sale' the option to charge for a service was available.

    Same for ringing up a walk in client for product. Meevo has 'Anonymous Male, Anonymous Female option in the register…

    9 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  19. When booking appointments through the calendar, its important to make sure you're on the right day, it would be nice if the "today" button was brighter, bigger & more centered or near the calendar section to make sure you're on the right day.

    9 votes

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  20. I would like an option to make brands like a category so i dont have to type them every time i input a new product so kind of like the "Category" column on the products view

    9 votes

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    1 comment  ·  Admin →
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