7442 results found
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Allowing for Multiple Appointment Booking
Allowing clients to be able to book out multiple appointments ahead of time without starting all over again. This was actually suggested by a client who is older and prefers to schedule appointments ahead of time online. She found it frustrating that she had to completely start over for each appointment when they all were the same thing over and over again. A feature where you could duplicate your last appointment or booking's services again so you can just skip to scheduling would be pretty helpful.
10 votes -
Copy & Paste Feature
Would like to be able to copy & paste breaks.
10 votes -
The ability to see what voucher was used for the service perform
Currently, once you redeem a voucher, it disappears from payment methods and under history it just shows $0.00 for the service. Having a membership based business, it is a headache to identify how many vouchers was used from which month looking at the history. Maybe have a Redeemed Voucher section?
10 votes -
Ring up a service without booking an appointment
Switching over from meevo here....
In meevo, I can go directly to the register and ring up a service for a client w/o creating a new appointment.
I had to refund a client because we rang her up for the wrong service. But I had to create a new appointment for her to be able to charge her. It's an inconvenient extra step. Would have been easier if in 'New Sale' the option to charge for a service was available.
Same for ringing up a walk in client for product. Meevo has 'Anonymous Male, Anonymous Female option in the register…
10 votes -
Waitlist Notes
You can not edit notes on the waitlist if the date a client requested is in the past. Sometimes our staff misses these requests or a client will request to come in a day we are closed. Our salon likes to write notes such as, "Left Voicemail 12/01" but if a client requests to come in on Sunday (when we are closed) & you do not notice until Monday you cannot add a note that you "left a voicemail" since the requested appointment time is now in the past. This use to not be an issue. I would LOVE if…
10 votes -
Only allow valid credit cards
A lot of clients put dummy credit cards on file. Only allow CC that are able to be processed for the full amount.
10 votes -
Beta reports: Client address attribute in the Client Records report
Add the client street address to Client Records reports to support request for mail marketing.
10 votes -
Disabling booking confirmation emails
Option to disable confirmation emails from being sent to client to be able to send our own until we can customize the email with Boulevard
10 votes -
Sort Clients by Birthday for Campaigns
Add the ability to sort/filter guests by birthday (month). So we have the ability to be able to send a Birthday Campaign through Mail Chimp.
10 votes -
Notify clients when booking as "guest of-"
Clients who use the "guest of-" feature to book do not receive confirmation texts and emails and end up either double booking or missing appointments
10 votes -
Send staff text when an appointment has been changed within 24 hours of the appointment.
When stylists are busy working on clients & reception staff is busy, it can slip through the cracks when an appointment time has changed for that day. It would be best if the system automatically notified the stylist (via text) any time there has been an adjustment to an appointment within 24 hours of the appointment time. So that would include cancellations and appointment start times.
10 votes -
10 votes
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Stylist Notification of Appointment Date/Time Changes
There's an option to be notified of cancellations or completions but reschedules/changes would be great too!
10 votes -
Booking Widget Automated Messaging
The ability to have a customized message appear before the client can continue with booking. Ex: Location Policies. Client would checkmark noting they understand the policy before being able to continue.
10 votes -
Use a Gift Card Code to hold an Appointment (Cancellation Policy)
We require a form of payment to hold an appointment and we charge that payment if that violate our cancelation policy. Gift cards are a form of payment. Many people do not like to give us credit card number when they have a GC
10 votes -
Redemptions and balances of gift cards and vouchers within client profile
Ability to track and manage gift card/voucher redemptions and liabilities from directly within the client profile
10 votes -
Pop up window for applying account credit
When checking out a client who has an account credit it makes sense to have a pop up window or some prompt asking if we would like to use the account credit.
10 votes -
Staff vacation/sick day report
There is no option to easily and quickly run a report and find employees sick days or days they were scheduled to work but did not. We don't have the time or resources to go through 12 months for each employee day by day or week by week.
10 votes -
Alert for issues with forms
It would be helpful if we could "flag" an item in our Forms if someone has an issue, let's say on the waiver, and it will notify us we need to review
10 votes -
Revenue Per Hour Report
A report that can show the dollars made per hour. They are looking for it to show the busiest/most lucrative time of day without having to view from the calendar view. Or a report that would separated per service provider to see if on average, their mornings vs evenings are busier.
10 votes
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