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8494 results found

  1. Includes:

    • Discount Amount or Percentage
    • Gift Card Purchase Amount
    • Discount of the Gift Card Purchase
    • Transaction made

    For example: $25 gift card purchase amount, with a 20% off discount. Used the gift card to purchase a tumbler (retail price is $22.99), including $1.93 in tax which comes out to $24.92. They made a profit of $18.07.

    12 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  2. One of the biggest request from the front desk is a copy and paste option for pre-booking an existing appointment. As you know we check out 4OO to 500 clients a week. Most of our clients pre-book their next appointment while in the salon. A lot of our clients have very specific appointment times that are not standard to our normal booking. For this reason a copy and paste would really help eliminate errors and speed up the process of the checkout, which we are in dire need of. This is something that we really really need ASAP.

    12 votes

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    Waitlisted  ·  2 comments  ·  Admin →
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  3. Under our previous system (Booker), clients could walk in, select a gift certificate template, tell us who it was for, what they wanted included on the gift, add special messages, etc. and we could print a nice color gift certificate for them to take with them. While we were talking with the sales folks at Boulevard, I was led to believe that this is also possible with your system (this is in addition to clients being able to buy gift cards online themselves without our help).

    So far, I have not been able to find anything close to this with…

    12 votes

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  4. Hello,

    We would love to have the option to link appointments together. Its great that we can do this at checkout but would be awesome to have the option ahead of time. Linking them so when you hover over the appt on the calendar view it highlights both guests/appts showing they are together

    Thank you,
    Kaitlyn

    12 votes

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    Waitlisted  ·  5 comments  ·  Admin →
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  5. Would like clients to have the option when purchasing a gift card online to request at the time of purchase that we send a physical gift card OR that they can come pick one up at the location of their choosing

    12 votes

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  6. It would be helpful to have check-in and check-out alerts, similar to the booking alerts. These are very helpful to assist us if the Client wants the following: Warmer Pod, Music Throughout, Music at the End Only, Their own Music, etc...

    12 votes

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    Waitlisted  ·  4 comments  ·  Admin →
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  7. there needs to be a full price option to charge a no show client.
    Different salons have different cancellation policies.

    creating a product "cancellation fee" and then having to remove tax is to much extra work in order just to make one switch from 50% charge to full price charge

    12 votes

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  8. I am paying an ungodly amount in fees to quickbooks for rent each week and would rather give yall that money and have it all tracked in one place for me as a owner. Or some way to create a recurring payments with ACH or credit.

    12 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  9. It is frustrating to have to use the Duo iPad app to checkout $0 services with no gratuity. There should be an option to just checkout and close without the duo/charge card being forced.

    12 votes

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  10. Currently, once you redeem a voucher, it disappears from payment methods and under history it just shows $0.00 for the service. Having a membership based business, it is a headache to identify how many vouchers was used from which month looking at the history. Maybe have a Redeemed Voucher section?

    12 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  11. We have had multiple issues where a confirmation text is sent and the guest never replies. We then send a different message and if they reply with a "yes" it confirms the appointment and hides the text message. We then don't know that they replied to our question.

    Any text sent from the business after a confirmation text should cancel out the confirmation system (possibly with a warning that we need to manually confirm the appointment)

    12 votes

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    Waitlisted  ·  3 comments  ·  Admin →
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  12. Include a booking source reporting attribute in the appointment service records report to help businesses identify whether the appointment was self or staff-booked

    12 votes

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  13. When I send to my team a PDF is easier to print. We also don't use any programs with excel or csv capabilities.

    12 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  14. There are some clients that are tax-exempt and no way of making any services/products within an order 0% tax.

    12 votes

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  15. Our clients use gift cards often and asking for a tip is uncomfortable. Since we can't currently swipe our gift cards, can the gratuity screen be available for keyed-in cards, too?

    12 votes

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  16. In-dashboard notification when availability is open related to waitlist date/time preference

    12 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  17. Default price should allow text instead of monetary values. We use Botox Units and would like our default price to state "$13/Unit"

    12 votes

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  18. Some of our client's children use their parent's number but it's actually the parent's phone, and sometimes when the parent texts us it shows at the child's name. We're using the client tags as a small work around - marking children's, spouse's, or family member's profiles just so we know to double check the phone number, but it would be great if we could set which name defaults when we're texted by the number. Also - if a client and their child are booked on the same day with the same number, we've noticed that the confirmation text doesn't remind…

    12 votes

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  19. When checking out a client who has an account credit it makes sense to have a pop up window or some prompt asking if we would like to use the account credit.

    12 votes

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  20. Sometimes I have to go back and edit closed sales so that employees can get their commision. It would be much easier to do this if I could just open a sale and then hit a "next" button rather than having to enter and exit sales and lose my place.

    12 votes

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