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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.
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8144 results found

  1. Need a detailed log of each and every change made to reservations, with what exactly was changed and with the name of which employee made the change.

    11 votes

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  2. This would make life way more simplified if tips had to be full dollar amounts.

    11 votes

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    Waitlisted  ·  2 comments  ·  Admin →
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  3. being able to add an attachment to send to the client in messages to send the pre care instructions before their scheduled apt

    11 votes

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  4. Add a built-in installment payment feature for service packages. This feature should allow clients to pay in multiple installments without needing third-party financing solutions like Cherry or Affirm. Similar to Zenoti, the feature would enable salons/spas to configure up to four scheduled payments, with each installment automatically charged to the client's saved card on file. This streamlined solution provides flexibility for clients, improves cash flow for the business, and enhances the overall customer experience by eliminating the need for external (and expensive) financing apps.

    11 votes

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  5. On the automated campaigns, I would like to see a list of who all received a text, who booked and what they purchased.

    11 votes

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    Waitlisted  ·  3 comments  ·  Admin →
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  6. Guests would love for us to be able to print all upcoming appointments. We can screen shot from the computer but it would be very helpful to print out for those guests who are not tech savy.

    11 votes

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    1 comment  ·  Admin →
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  7. Create a way to create tasks and tag other colleagues, etc. For example, be able to flag an appt and ask the front desk staff to reschedule, tag something for someone else to review, create a task for someone to call and follow up with someone about something and choose the staff I want to assign it to

    11 votes

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  8. No more vouchers on sales totals - vouchers are now confusing at check out as well

    11 votes

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    1 comment  ·  Admin →
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  9. For instance, we would like to make offers limited by service provider -- either the providers who ARE available for the offer and the providers who aren't. In general, we should be able to customize our own offers much more granularly.

    11 votes

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    1 comment  ·  Admin →
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  10. An option to have "desired amount on hand" in the "inventory on hand" report

    11 votes

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    Waitlisted  ·  2 comments  ·  Admin →
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  11. Being able to send an invoice with several lines for multiple payments... would be great!

    11 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  12. Be able to set perimeters for required info for when a patient is being inputted into the system such as:

    -date of birth
    -phone number
    -email
    -card on file

    -zipcode

    11 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  13. it would be amazing to be able to take mobile payments through phone without having the need for the iPad, duo, and the laptop and the need to enter information. it's quite cumbersome for vendor events.

    11 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  14. Wish there was verbage on the email booking confirmations something along the lines "add to calendar" or make the appointment time and sevice a link to click. A lot of clients are unaware that theyt can create a calendar event.

    11 votes

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  15. When going to cancel a client's appointment, but they need to call back to reschedule, it would be nice to have a "client rescheduled or client will call back to reschedule" option under cancellation reason.

    11 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  16. It would be nice to have a field in the client data area for their preferred name. We need to have legal names as well but want to be able to keep track of what our clients prefer to be called.

    11 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  17. Ability to see how the client's appt was confirmed ( online, over the phone, via text)

    11 votes

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    Waitlisted  ·  2 comments  ·  Admin →
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  18. In the note area there are small tabs- Allergies and medications and a note section. Adding a lab tab would be very helpful. Right now we are adding to the note section

    11 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  19. Unless the staff member has the Location Manager privilege group enabled, staff members can't access the 'Hardware' section of the 'Manage' tab, making it difficult for them to troubleshoot Duo hardware issues without someone with an Admin or Location Manager privilege group present.

    11 votes

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    Scheduled  ·  4 comments  ·  Admin →
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  20. Please make it where clients cannot make multiple accounts. They should be prompted at login that their email or phone number is already in use.

    11 votes

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