7703 results found
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No more vouchers on sales totals - vouchers are now confusing at check out as well
No more vouchers on sales totals - vouchers are now confusing at check out as well
11 votes -
Offer Organization
Please please please please create a way to sort offers or put them in folders or something. It's absolute insanity after awhile with discount codes, influencer codes, adjustment codes... and it only sorts by recency. Sorting first, searching second (though that can be handled by a good ol' CTRL + F)
11 votes -
Desired Quantity in Inventory on Hand report
An option to have "desired amount on hand" in the "inventory on hand" report
11 votes -
Have set required fields when adding a patient profile
Be able to set perimeters for required info for when a patient is being inputted into the system such as:
-date of birth
-phone number
-email
-card on file-zipcode
11 votes -
Add a TO DO List or Client Follow up
Considering adding a to do list or a client follow up list, ie follow up with T. Hall to reschedule, or return client phone call.
11 votes -
Change the Text Language of Booking and Reminders
Change the Text Language - Guests are coming in a day early because the language used in the booking and reminder texts is confusing them.
"Free cancellation or modification before Thu, Mar 28, 2024 at 2:00pm CDT. After that, changes will result in a charge of 50% of your appointment total."
We had 3 people in today come in alone. Happens A LOT. I think this is an unintended consequence.
11 votes -
Add to calendar verbage on booking confirmations
Wish there was verbage on the email booking confirmations something along the lines "add to calendar" or make the appointment time and sevice a link to click. A lot of clients are unaware that theyt can create a calendar event.
11 votes -
Pre-treatment time with different service provider
In the med spa space, there is often work that needs to be completed by a nurse before the service can begin. It'd be beneficial to add an additional 'pre-treatment' time block, similar to processing time, that can be assigned to an additional provider to complete this work before the actual service provider begins the service
11 votes -
add a preferred name field
It would be nice to have a field in the client data area for their preferred name. We need to have legal names as well but want to be able to keep track of what our clients prefer to be called.
11 votes -
Visibility Into Appointment Confirmation Method
Ability to see how the client's appt was confirmed ( online, over the phone, via text)
11 votes -
Permission: Hardware Tab access
Unless the staff member has the Location Manager privilege group enabled, staff members can't access the 'Hardware' section of the 'Manage' tab, making it difficult for them to troubleshoot Duo hardware issues without someone with an Admin or Location Manager privilege group present.
11 votes -
Service Provider should received notifications when there's a change to the schedule
Service Provider should received notifications when there's a change to the schedule
11 votes -
multiple accounts
Please make it where clients cannot make multiple accounts. They should be prompted at login that their email or phone number is already in use.
11 votes -
Loyalty program for members
It would be nice if we can offer our members an additional perk from the loyalty program, since they are also loyal to us as members. The ability to differentiate points earned and/or redeemed for members vs. non-members would be great (i.e. members earn 2 points for ever $1 spent, non-members earn 1 point).
ALSO, would love to reward our members for just being members! For example, after their first 3 membership payments, they automatically get their next month free.
11 votes -
Daily Email for Sales Report
Sales reports should be sent via email daily. This goes for the merchant services information as well.
11 votes -
Reschedule merged appointments
Rescheduling of merged appointments should automatically give you the option to reschedule all of the merged appointments or just single one's.
11 votes -
Multiple Job Roles/Clock in rates for one person
For instance, some days I do permanent makeup, some days I do lashes, and some days I work on management duties in my office. Currently I have to have 3 separate staff profiles for this which is confusing. It would be nice to have the option for staff/owners to clock in under specific roles instead of having to create multiple staff profiles for one person. The same applies to staff. If they are training I still need them to clock in, but I need them to clock in for training, not for services as they are paid at a different…
11 votes -
Offer Duo in white
Offer the Duo in a white color.
11 votes -
Customizable Staff Privileges
Being able to restrict service providers from viewing certain reports/limiting them to see their own metrics would be very helpful.
For example, service providers should only be able to see their own tips/commission, and not view everyone else's.11 votes -
Form Icon on client profile to see if they completed it
It would be amazing to add a small icon on the client profile to know if the forms are completed or not instead of going into the clients profile looking under forms.
11 votes
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