8144 results found
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Email notification when a client books online
It would be amazing if the Manager/Salon received an email notification when a client books an appointment online so whomever is managing the salon and schedule can keep on top of when an appointment is booked online when they are not currently open/at the salon with the dashboard open to see the bell notice. Currently only the provider is notified which doesn't help management with ensuring schedules are correct and all information needed from the client is collected before their appointment if client books online outside of working hours. The salon/management receives an email notification when a client cancels and…
12 votes -
Contact Center: Scheduled Texts
Ability to schedule texts
12 votes -
Schedule practitioner by service
For example, have someone available for service 1 and 2 from 8-2, but after 2, only available for service 2. Also, daily capping on service time per practitioner - for example massage therapist wants to limit to 5 table hours a day.
12 votes -
Permission: Add / Edit / Delete client notes
Currently the note settings is over all. If a note can be added by the user, they can also edit and delete. The business wants the user to be able to add notes but not have permissions to delete or edit.
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Restricting Time-clock access when. not at the business location
We have had employees clock-in on the time-clock from locations other than the business location. Can we restrict time-clock access to only the business computer, without completely restricting remote dashboard access?
12 votes -
Improved balance visibility for gift cards
I can't run a visa/salon gift card unless the customer knows how much is on the card. It would be nice if Boulevard could charge a gift card then show the remaining amount due. Right now, I have to "charge partial" to a gift card and enter an exact amount. This is difficult because a lot of clients don't know their gift card balances.
12 votes -
Notifications to Admin/Business Owner
Hi,
As a business owner/manager/admin of the Boulevard system, I need to know when clients or a technician books an appointment so that I (i) know that the schedule has been modified and (ii) to double check that the client has booked the right service. It doesn't help that only the technician or service provider gets notified that they have an appointment; frankly it doesn't really help as they can see on their calendar view if they have appointments scheduled for the day that they are supposed to work. I really need this notification feature right away. Please find a…
12 votes -
Discounted Gift Card Report
Includes:
- Discount Amount or Percentage
- Gift Card Purchase Amount
- Discount of the Gift Card Purchase
- Transaction made
For example: $25 gift card purchase amount, with a 20% off discount. Used the gift card to purchase a tumbler (retail price is $22.99), including $1.93 in tax which comes out to $24.92. They made a profit of $18.07.
12 votes -
Link appointments
Hello,
We would love to have the option to link appointments together. Its great that we can do this at checkout but would be awesome to have the option ahead of time. Linking them so when you hover over the appt on the calendar view it highlights both guests/appts showing they are together
Thank you,
Kaitlyn12 votes -
CANCELLATION CHARGE
there needs to be a full price option to charge a no show client.
Different salons have different cancellation policies.creating a product "cancellation fee" and then having to remove tax is to much extra work in order just to make one switch from 50% charge to full price charge
12 votes -
Receiving rent payments through Boulevard
I am paying an ungodly amount in fees to quickbooks for rent each week and would rather give yall that money and have it all tracked in one place for me as a owner. Or some way to create a recurring payments with ACH or credit.
12 votes -
The ability to see what voucher was used for the service perform
Currently, once you redeem a voucher, it disappears from payment methods and under history it just shows $0.00 for the service. Having a membership based business, it is a headache to identify how many vouchers was used from which month looking at the history. Maybe have a Redeemed Voucher section?
12 votes -
Turn off Confirmation system when a different text is sent
We have had multiple issues where a confirmation text is sent and the guest never replies. We then send a different message and if they reply with a "yes" it confirms the appointment and hides the text message. We then don't know that they replied to our question.
Any text sent from the business after a confirmation text should cancel out the confirmation system (possibly with a warning that we need to manually confirm the appointment)
12 votes -
Beta reports: "Booking source" attribute in appointment service records report
Include a booking source reporting attribute in the appointment service records report to help businesses identify whether the appointment was self or staff-booked
12 votes -
Option to download/email Beta Reports as PDF
When I send to my team a PDF is easier to print. We also don't use any programs with excel or csv capabilities.
12 votes -
Multi-merchant deposit/account credit solution
Support for multi-merchant businesses to process payments for deposits and account credit in affiliation with their multi-merchant accounts i.e. have the ability to direct deposit funds to a specific merchant account rather than the general business.
12 votes
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