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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.

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7173 results found

  1. Right now this is only available if you are on enterprise. A Premier level business would be interested in utilizing this Integration.

    10 votes

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    Waitlisted  ·  2 comments  ·  Admin →
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  2. In the med spa space, there is often work that needs to be completed by a nurse before the service can begin. It'd be beneficial to add an additional 'pre-treatment' time block, similar to processing time, that can be assigned to an additional provider to complete this work before the actual service provider begins the service

    10 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  3. It would be nice to have a field in the client data area for their preferred name. We need to have legal names as well but want to be able to keep track of what our clients prefer to be called.

    10 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  4. Need a report where I can see how many people BOOKED appointments in a certain timeframe. So for example, if an appointment was booked on January 8 for an appointment in March... that's the data I'm looking for. We know how many people clicked on our website in a timeframe, but we don't know how many of those clicks turned into bookings. If you don't have a report for that, there's no way we can track it. This is very important data to track alongside marketing and SEO efforts!

    10 votes

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    Waitlisted  ·  2 comments  ·  Admin →
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  5. Unless the staff member has the Location Manager privilege group enabled, staff members can't access the 'Hardware' section of the 'Manage' tab, making it difficult for them to troubleshoot Duo hardware issues without someone with an Admin or Location Manager privilege group present.

    10 votes

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    Scheduled  ·  4 comments  ·  Admin →
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  6. I would love to be able to use clients' account credits towards their monthly membership fee. Currently there is no way to do this without cancelling the membership fee and redoing the entire sale/membership.

    10 votes

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  7. Please make it where clients cannot make multiple accounts. They should be prompted at login that their email or phone number is already in use.

    10 votes

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  8. When viewing a clients history have the time of their appointment next to the date, would be helpful when rebooking them to see what times they prefer.

    10 votes

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  9. It would be nice if we can offer our members an additional perk from the loyalty program, since they are also loyal to us as members. The ability to differentiate points earned and/or redeemed for members vs. non-members would be great (i.e. members earn 2 points for ever $1 spent, non-members earn 1 point).

    ALSO, would love to reward our members for just being members! For example, after their first 3 membership payments, they automatically get their next month free.

    10 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  10. Sales reports should be sent via email daily. This goes for the merchant services information as well.

    10 votes

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  11. .... showed in the messages itself as new notifications that the text wasn't received or was blocked. This would potentially allow responsible businesses to take into account that there was no receiving of the text so they could call them instead or otherwise.

    10 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  12. Charging hourly rates for services and we need to have the option to indicate "/hour" in the booking widget for clients to clearly understand the number they’re looking at is the provider's hourly rate.

    10 votes

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  13. We would like Date of Birth to be added as part of client/patient information

    10 votes

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  14. It would be amazing to add a small icon on the client profile to know if the forms are completed or not instead of going into the clients profile looking under forms.

    10 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  15. Restriction at checkout to disallow a gift card to be purchased using an existing gift card. Gift card redemption should only be applicable to services, products, or gratuity

    10 votes

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  16. Either send a automated reminder email to clients when their recurring appointments are about to expire or an automated alert on a profile.

    10 votes

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  17. A Beta Report for Booked Forecasting with the ability to filter by Service Name. It would also be beneficial to filter by Service Category, Offer Code (Discount Name), Staff Name, etc. as you can with other Beta Reports.

    10 votes

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    Waitlisted  ·  2 comments  ·  Admin →
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  18. Can Boulevard please consider integrating with Tippy. We had it with our Envision software and it was a game changer for the stylists. Tips go straight to the stylist and there is a huge increase in tips.

    10 votes

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    1 comment  ·  Admin →
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  19. The business would like automated text to be sent to clients when the membership is about to expire.

    10 votes

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  20. It would be SO much simpler if at the time of booking, either the guest or the employees can book appointment types -- so clicking New Appointment would prompt user to define whether the appointment is a request, a prebook, or a referral. Makes it easier for salon owners who track these metrics at review time as well.

    10 votes

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    Waitlisted  ·  3 comments  ·  Admin →
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