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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.
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7434 results found

  1. We would like Date of Birth to be added as part of client/patient information

    11 votes

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  2. Being able to restrict service providers from viewing certain reports/limiting them to see their own metrics would be very helpful.
    For example, service providers should only be able to see their own tips/commission, and not view everyone else's.

    11 votes

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  3. Right now you can only do group checkout in front desk view, but calendar view should also have the ability to add multiple tickets into a group check out.

    11 votes

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  4. Want to be able to edit the client attached to an appointment without having to delete the appointment and rebook. too busy for the extra steps

    11 votes

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  5. Restriction at checkout to disallow a gift card to be purchased using an existing gift card. Gift card redemption should only be applicable to services, products, or gratuity

    11 votes

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  6. Either send a automated reminder email to clients when their recurring appointments are about to expire or an automated alert on a profile.

    11 votes

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  7. Automatically syncing photos/videos sent via SMS to client profile for stylist accessibility.

    11 votes

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  8. It would be amazing if the Manager/Salon received an email notification when a client books an appointment online so whomever is managing the salon and schedule can keep on top of when an appointment is booked online when they are not currently open/at the salon with the dashboard open to see the bell notice. Currently only the provider is notified which doesn't help management with ensuring schedules are correct and all information needed from the client is collected before their appointment if client books online outside of working hours. The salon/management receives an email notification when a client cancels and…

    11 votes

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  9. It would be SO much simpler if at the time of booking, either the guest or the employees can book appointment types -- so clicking New Appointment would prompt user to define whether the appointment is a request, a prebook, or a referral. Makes it easier for salon owners who track these metrics at review time as well.

    11 votes

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    Waitlisted  ·  3 comments  ·  Admin →
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  10. I think it would be wonderful if there was a way to require a finishing service when booking online. So after the client books a Root Touch up, the next required action would be to choose a cut/style or blow dry/style.
    This would be very helpful to minimize calling guests and rescheduling because the color service they are requesting doesn't allow time for finishing and therefore doesn't fit in the slot originally requested.

    If this is already available, my apologies. :)

    11 votes

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  11. Ability for guests to add the service they’d like from the check-in app as a walk-in

    11 votes

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  12. Emails are not case-sensitive in any other platform that we are aware of. This, combined with allowing more than one profile to use the same email address, amounts to an enormous amount of duplicate profiles in our system.

    11 votes

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  13. make it to be able to copy and paste an appointment for easy rescheduling

    11 votes

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  14. 11 votes

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  15. 11 votes

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  16. 11 votes

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  17. We often have spouses or parents book appointments for other people and fill the forms out in the other person's name. We then end up with an incorrect form in their profile. It would be nice to be able to copy or move that form to another profile to keep our records matching.

    11 votes

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    Waitlisted  ·  9 comments  ·  Admin →
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  18. I can't run a visa/salon gift card unless the customer knows how much is on the card. It would be nice if Boulevard could charge a gift card then show the remaining amount due. Right now, I have to "charge partial" to a gift card and enter an exact amount. This is difficult because a lot of clients don't know their gift card balances.

    11 votes

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    Waitlisted  ·  2 comments  ·  Admin →
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  19. In the Manage Business/Billing section, I would like to be able to print the Invoice Summaries for ACH charges made by Blvd. that are linked to our bank account. We require a paper trail for charges in order to reconcile our books on a monthly basis and for tax auditing purposes. Thank you.

    11 votes

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  20. We would like the option to be able to add an existing client's name to a completed sale after it's done. Sometimes our stylists ring out their guests as a walk-in and don't add the name. It makes it difficult if the client wants to see what they bought in the future, or return something later. Having the option to add the name after would be fantastic!

    11 votes

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    Waitlisted  ·  5 comments  ·  Admin →
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