7703 results found
-
Gift card balance look-up
It would be nice to have an easy way to look up the balance of a gift card.
12 votes -
Be able to navigate through closed sales without having to exit out of each sale to go to the next.
Sometimes I have to go back and edit closed sales so that employees can get their commision. It would be much easier to do this if I could just open a sale and then hit a "next" button rather than having to enter and exit sales and lose my place.
12 votes -
Edit Purchase Order after it's been created
We should be able to edit a purchase order after saving it and clicking Next. Sometimes we receive the wrong item or an additional item, and it seems unnecessary to have to create a new PO for just one item rather than be able to edit/add it to the existing PO. This would also help POs match invoices across the business.
12 votes -
Online Booking - Client Password (Mandatory)
This account is asking to have the password option mandatory for all clients when booking online. They are looking for the optional choice to go away.
12 votes -
Send 5 star ratings to the stylists
I love seeing so many glowing reviews for our staff! It is hard for me to send them individually without having to take and crop screenshots. I would love an option where stylists can see their 5 star ratings on their Performance reports
12 votes -
Service providers should have the ability to get notified when the front desk cancels an appointment
At the moment service providers only get notified when the client self-cancels their appointment. They should also have the ability to set their notifications preferences so they get notified when an appointment gets cancelled at the front desk as well.
12 votes -
Allow Staff to see client notes (ie. Formula Notes) but not client contact information under permission groups
Have heard from a few prospective clients that they would like their staff to be able to see the client notes section of the client card (useful if they're keeping formula notes/other important info there) but not client contact information. They wanted more options in terms of what data they could restrict specifically in the client info section
12 votes -
Search available appointment times via app
My staff and scheduler add appointments virtually from home/car etc using their iPhones and iPads. We came from Square (which had a FANTASTIC app for scheduling).
We need the ability to search available appointment times for each staff and have it only show the assignable services for that specific staff member.
Trying to flip through a 3-day calendar view to find available appointments is ridiculous.
12 votes -
Be able to see each stylist price list when you hover over their name on Calender:)
First off we love Boulevard and we love that you have this idea section to add to. We were with booker by mindbody and not a fan but one thing that was nice about it was on the calender page if you hovered over a stylist their services and price list would appear making it easy to help book a client over the phone or in person. Hope to see this added someday! Thank you!
12 votes -
multiple emails
It would be awesome to have the option to add multiple emails to a client profile. A lot of our clients are business owners, hence have multiple addresses. When they are booking appointments online they often create new profile because they arent sure which email was used. This would stop the cause of duplicate profiles
Thank you,
Kaitlyn
12 votes -
Note the time the client actually arrives on profile
On the appointment have a spot to see what time the client actually arrived so we can see who's late frequently or who has been waiting a long time.
12 votes -
Better handling of clients that share a phone number such as families
At current the contact center potentially can make a mess of things with confirmations if clients A and children B and spouse C use all A's number and an appt is cancelled, or confirmed. Then the system will potentially do actions for the wrong account or appt.
12 votes -
Notes visible within a blocked time
Looking to add notes inside the blocked section of the calendar and to be able to see those notes right on the main screen of the calendar instead of clicking into it.
12 votes -
Notify when there is availability for someone on cancellation list
notification to salon when there is an opening for a client on the cancellation list.
12 votes -
Stay on the same date and time when editing a pre-book service.
If you need to edit a service while pre-booking with a client, pulling up the new appt tab automatically refreshes your page to the current date rather than staying on the date/time that you're trying to book on. This means you have to start over locating the correct date and time every time you need to adjust a service. This can be confusing during busy times when you are balancing phone calls and checking clients in and out. It would be really helpful if blvd would stay on the same date the whole pre-book process to avoid doing steps multiple…
12 votes -
Ability to send from client profile to client email (or SMS) a Welcome page/link to set up their online booking account
Also ability to send password reset emails to client if client requests it.
I can imagine it like this:At checkout front desk lets client know they can book their next appointment online. "OH WOW didn't know you can do that"
Yes Linda, I can send you a welcome email with a link on how to set it up to your email address if you'd like!
Email sent with Welcome to Blank Salon online booking, thank you for being a valued clients etc etc.... Here's your token to set your account up.
Or sent via SMS as a link as…
12 votes -
Want reporting on individual services
Need to be able to see specifically how many of what treatment the stylists performed over a custom timeframe. Right now we can only see the total for the entire service category otherwise it takes a long time to go provider by provider to get the correct #s
12 votes -
Better Automated Late Cancellation for Clients
When clients want to modify their appointments outside of our cancellation window - they can agree to the cancellation fee themselves instead of being forced to call the salon. This will help with "last minute" cancellations due to clients being unable to do so online.
11 votes -
Disable the "email update to client" box when adjusting or looking up an appointment
It would be helpful if we were given the chance to manually check the "appointment update email" to the client instead of it manually sending them an email or text. Sometimes we adjust timing, processing, etc on the backend which the client doesn't need to know, and if unchecked, they're getting every little update we do behind the scenes.
11 votes -
Internal Messaging
Internal messaging within employees, like a chat or inbox. To remind them to call/follow up with a patient. Or a "Hey your patient is ready for you". It would be very helpful.
11 votes
- Don't see your idea?