8493 results found
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add a preferred name field
It would be nice to have a field in the client data area for their preferred name. We need to have legal names as well but want to be able to keep track of what our clients prefer to be called.
13 votes -
Add the ability to bulk add time blocks for all staff members at once.
This would be really useful for instances when we're having a company meeting and need to ensure the provider's are blocked from booking so they are able to attend.
13 votes -
Customize cancellation policy
Need the ability to edit what the cancellation policy states in the booking widget and not have the Boulevard default policy appear, since sometimes it is not correct.
13 votes -
Automatic Emails to clients when they self reschedule
The business would like clients to receive new confirmation emails of the rescheduled time.
13 votes -
Permission: Hardware Tab access
Unless the staff member has the Location Manager privilege group enabled, staff members can't access the 'Hardware' section of the 'Manage' tab, making it difficult for them to troubleshoot Duo hardware issues without someone with an Admin or Location Manager privilege group present.
13 votes -
Tracking Outstanding Balances for Payment Plans
We need a way to track outstanding balance for customers on bigger packages. Some don't get approved through Cherry, etc. so we allow them make weekly payments throughout their 6-8 week package. There is a way to track customer credits but we need a way to track amount owed and ideally this would populate during checkout.
13 votes -
Service Lists by Provider
There should be a condensed way to be able to look at the full service menu for a provider. If someone wants a list of all services that they are coded for, we should be able to easily pull that list up and either email, download, or print it. Also, when we are booking an appointment in the calendar - we should be able to pull up the provider and see a condensed list of their services... not all the services in the company.
13 votes -
Booking widget- Spanish translation option
We have many Spanish speaking clients who use the booking widget. It would be very helpful to have. If they are on the booking widget and could turn on a translate feature to book, that wold be great
13 votes -
allow us to set a different paying client than guest receiving appt
oftentimes clients will book appointments for their kids, spouses, parents, friends, etc. and want to pay for the service, but we don't want to put their credit card on someone else's file. right now that's our only option, or we have to book under the paying client's name (which causes confusion for service providers and makes their appointment history inaccurate), or we have to add a $0 service for the paying client just to add their name to the invoice. this is too complicated and we should be able to add a separate person as a paying client so we…
13 votes -
Fitzpatrick calculation form
Answering question in Fitzpatrick scale and obtain calculation/grade at the end. (FORM on provider side)
13 votes -
Customizable Online booking view
would love the flexibility to be able to customize the view and steps for booking appointments. Example:
View 1: Select a Professional- Service - Date
View 2: Select a Service- Date- Professional
View 3: Select- Date - Service- Professional
13 votes -
Add Date of Birth to Client Intake information
We would like Date of Birth to be added as part of client/patient information
13 votes -
Group Checkout in CALENDAR View
Right now you can only do group checkout in front desk view, but calendar view should also have the ability to add multiple tickets into a group check out.
13 votes -
Change the client attached to appointments when editing appointment
Want to be able to edit the client attached to an appointment without having to delete the appointment and rebook. too busy for the extra steps
13 votes -
Add customized note/ popup on Booking Widget
The business would like the ability to put a note or an alert that can be customized on the booking widget. It could be located in the top right or left hand corner of the widget.
13 votes -
Tippy
Can Boulevard please consider integrating with Tippy. We had it with our Envision software and it was a game changer for the stylists. Tips go straight to the stylist and there is a huge increase in tips.
13 votes -
Assigning forms to services
We need a way to add multiple forms to a service when a service is created rather than having to go in to each form to make sure that service is checked.
13 votes -
date of birth
Need to require date of birth as a required field and not have to manually enter from an intake form so that they can take advantage of the birthday marketing
13 votes -
Offer different types of client notes
Each team (service providers, CX, billing, etc.) all make notes for clients. It would be great to be able to input different types of notes to keep everyone organized
13 votes -
Schedule practitioner by service
For example, have someone available for service 1 and 2 from 8-2, but after 2, only available for service 2. Also, daily capping on service time per practitioner - for example massage therapist wants to limit to 5 table hours a day.
13 votes
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