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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.
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8143 results found

  1. Currently packages are listed alphabetically but it would be great to be able to reorganize according to price or other features

    13 votes

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  2. As massage therapists in the state of Michigan, we are required to fill out SOAP notes for each and every client. Having a place specifically meant for all of the clients paperwork either to upload OR for clients to fill out online would be PERFECT. Not sure what the rules and regulations are in other states but this is a MUST for us!

    13 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  3. Occasionally when a client needs to cancel they ask to be put on a waitlist for another date. So during the cancellation process when given the option to charge a client, it'd be great to also have the option to move them to the waitlist

    13 votes

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  4. It would be nice if there was a way to scan a paper form into Boulevard, so if a guest doesn't fill out their electronic form, we can still save it on Boulevard for viewing!

    13 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  5. Reporting on expired or upcoming expirations of vouchers for businesses that utilize expirations. This will assist in recognizing the revenue at the time of expiration from an accounting perspective.

    13 votes

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  6. Would love to be able to see Staff Pre-Booking Percentages on the reports. Clients booking in salon for future appointments with same stylist.

    13 votes

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  7. As a salon owner, im constantly loging into my admin account to check the status of the salons, i wish there was a way to have boulevard run on a mobile friendly version, rather than desktop. things are way to small to see and hard to navigate through.

    13 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  8. I've gotten a few calls regarding clients wanting to print out their online gift card purchase so I recommend for them to email the gift card to themselves so they could print it out.

    Please allow clients the option to print without having to email it to themselves as not all of them will think to do this.

    13 votes

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  9. You desperately need to add a one button open cash drawer no sale option.

    13 votes

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  10. It would be nice to have an easy way to look up the balance of a gift card.

    13 votes

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  11. We have clients that have comped services or services that are provided by the studios and they want to add a tip to the ticket, but there's no way to just tip the service provider without making a second appointment or leaving the ticket open which can impact reporting. Need a way for a client to just leave a tip for the stylist without any other transaction

    13 votes

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  12. On our previous system, when a client was checked in, on the calendar dashboard we were able to see clients highlighted or turned to red if no showed. Creating a quick at a glance for a manager to see how many clients were in the building or stylists were waiting for a client to arrive.

    13 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  13. I would like to see the method of payment used by clients as an option for filtering on the Beta reports

    13 votes

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  14. Ability to add/adjust gender on a client profile for marketing purposes (ability to filter under the Clients tab)

    Glosslab runs campaigns specific to the client's gender and would be useful to have to target the correct clients.

    13 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  15. we need easy access to stylist prices when potential client is asking. SalonBiz has them when you click on the stylist name in the calendar

    13 votes

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  16. We have some offers for customers, friends and family, and employees. We have some offer codes set to auto apply. When our front desk checks out an employee for example the system allows offers to be stacked. There should be an option under each offer to allow or not allow offers to be stackable.

    13 votes

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  17. Have heard from a few prospective clients that they would like their staff to be able to see the client notes section of the client card (useful if they're keeping formula notes/other important info there) but not client contact information. They wanted more options in terms of what data they could restrict specifically in the client info section

    13 votes

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  18. Have the ability to only have staff be able to have the access to clock in through the restricted IP address to avoid accidental clock ins from home

    13 votes

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  19. When running reports at the end of the day or week to track items, it is frustrating to have to wait for a "few hours" until the reports are updated

    13 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  20. I think you need to create a formula section. Yes we can add them in notes, but a more efficient way would to have the right section for the right information. Formula's are one of the most important part of our jobs. There should be a time/date stamp and the ability to edit. It would also be nice if it would show up when you you click on clients name from calendar. This way stylist would know if they had a previous formula. The more info we can have the better.

    13 votes

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