7434 results found
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When charging to Duo, an option to charge and NOT collect or request gratuity
Possibly buttons side by side, one "Collect Gratuity and Charge" and "No Gratuity, Only Charge". We have quite a number of clients who tip outside of Blvd or provide cash (or gift cards), it currently is an awkward and ~15 second task of explaining to client to click no tip then pay. This is easy for our spry clients, but for our less so clients this hold up is very confusing and causes awk-delay.
12 votes -
Online Booking - Client Password (Mandatory)
This account is asking to have the password option mandatory for all clients when booking online. They are looking for the optional choice to go away.
12 votes -
Ability to print client's gift card balance
Ability to print a client's remaining balance of their gift card to give to them upon checkout when redeeming a GC.
12 votes -
Send 5 star ratings to the stylists
I love seeing so many glowing reviews for our staff! It is hard for me to send them individually without having to take and crop screenshots. I would love an option where stylists can see their 5 star ratings on their Performance reports
12 votes -
Service providers should have the ability to get notified when the front desk cancels an appointment
At the moment service providers only get notified when the client self-cancels their appointment. They should also have the ability to set their notifications preferences so they get notified when an appointment gets cancelled at the front desk as well.
12 votes -
Restrict Clock in accessibility to Restricted IP Address
Have the ability to only have staff be able to have the access to clock in through the restricted IP address to avoid accidental clock ins from home
12 votes -
Search available appointment times via app
My staff and scheduler add appointments virtually from home/car etc using their iPhones and iPads. We came from Square (which had a FANTASTIC app for scheduling).
We need the ability to search available appointment times for each staff and have it only show the assignable services for that specific staff member.
Trying to flip through a 3-day calendar view to find available appointments is ridiculous.
12 votes -
Be able to see each stylist price list when you hover over their name on Calender:)
First off we love Boulevard and we love that you have this idea section to add to. We were with booker by mindbody and not a fan but one thing that was nice about it was on the calender page if you hovered over a stylist their services and price list would appear making it easy to help book a client over the phone or in person. Hope to see this added someday! Thank you!
12 votes -
multiple emails
It would be awesome to have the option to add multiple emails to a client profile. A lot of our clients are business owners, hence have multiple addresses. When they are booking appointments online they often create new profile because they arent sure which email was used. This would stop the cause of duplicate profiles
Thank you,
Kaitlyn
12 votes -
Note the time the client actually arrives on profile
On the appointment have a spot to see what time the client actually arrived so we can see who's late frequently or who has been waiting a long time.
12 votes -
Better handling of clients that share a phone number such as families
At current the contact center potentially can make a mess of things with confirmations if clients A and children B and spouse C use all A's number and an appt is cancelled, or confirmed. Then the system will potentially do actions for the wrong account or appt.
12 votes -
Notes visible within a blocked time
Looking to add notes inside the blocked section of the calendar and to be able to see those notes right on the main screen of the calendar instead of clicking into it.
12 votes -
Notify when there is availability for someone on cancellation list
notification to salon when there is an opening for a client on the cancellation list.
12 votes -
Stay on the same date and time when editing a pre-book service.
If you need to edit a service while pre-booking with a client, pulling up the new appt tab automatically refreshes your page to the current date rather than staying on the date/time that you're trying to book on. This means you have to start over locating the correct date and time every time you need to adjust a service. This can be confusing during busy times when you are balancing phone calls and checking clients in and out. It would be really helpful if blvd would stay on the same date the whole pre-book process to avoid doing steps multiple…
12 votes -
Ability to send from client profile to client email (or SMS) a Welcome page/link to set up their online booking account
Also ability to send password reset emails to client if client requests it.
I can imagine it like this:At checkout front desk lets client know they can book their next appointment online. "OH WOW didn't know you can do that"
Yes Linda, I can send you a welcome email with a link on how to set it up to your email address if you'd like!
Email sent with Welcome to Blank Salon online booking, thank you for being a valued clients etc etc.... Here's your token to set your account up.
Or sent via SMS as a link as…
12 votes -
Want reporting on individual services
Need to be able to see specifically how many of what treatment the stylists performed over a custom timeframe. Right now we can only see the total for the entire service category otherwise it takes a long time to go provider by provider to get the correct #s
12 votes -
express booking and secured credit card link
our former booking platform had an Express Booking option. New client would call in, we would get their name and number and book the service with service provider and then while still on the phone we selected "Express book" we would say "did you see that text come through?" OK perfect. Just finish filling that out in the next 10 min and your booking will be confirmed and all set. It is time sensitive so make sure you fill it out completely as soon as we get off the phone. They input the rest (Email cc, correct spelling of their…
11 votes -
Report with months displayed to understand growth
We need a report that shows a period of time, such as a year, but as a month-by-month comparison. We would also like to be able to compare periods from different years to more easily understand growth.
11 votes -
Deposit for Appointments
I'd like to charge my clients automatically a $25 reservation deposit for their appointments to decrease cancellations and no shows. The $25 would still go towards their service, and for them to automatically pay for it on the online booking overlay.
11 votes -
Enhanced and Automated Loyalty Program Features
It would be ideal if Boulevard supported a loyalty platform or loyalty platform partner that can handle tier logic, automatic upgrades/downgrades, and communication without the need to fully custom-build it via Zapier or scripts.
The specific limitations that we'd like to see overcome are:
Tiers not supported: Boulevard’s built-in Loyalty Program is points-based only (earn/redeem). There’s no way to create tiered memberships (e.g., Silver/Gold/Platinum) that upgrade/downgrade based on spend or visit frequency.
Rolling windows unavailable: Boulevard doesn’t expose “spend in last 12 months” or “visits in last 90 days,” so we can’t calculate rolling thresholds natively.
Tag management: Zapier can…
11 votes
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