8143 results found
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loyalty points on no shows and late cancels
When charging for no shows or late cancels those transactions should NOT count toward loyalty points!
13 votes -
13 votes
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Forms Optimization
Having the ability to create a bank of questions/dropdowns etc. that can then be added to many different forms and charts would be very time-saving and allow us to create forms/charts with ease.
Also, it would be a cool feature to pull in products by category into a chart so we would easily make a protocol for providers to select what product they used during that step.
Having the ability to change a chart to a form and vice versa, just in case you spent a lot of time building the form or chart in the incorrect format.
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Add the ability to bulk add time blocks for all staff members at once.
This would be really useful for instances when we're having a company meeting and need to ensure the provider's are blocked from booking so they are able to attend.
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Automatic Emails to clients when they self reschedule
The business would like clients to receive new confirmation emails of the rescheduled time.
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Tracking Outstanding Balances for Payment Plans
We need a way to track outstanding balance for customers on bigger packages. Some don't get approved through Cherry, etc. so we allow them make weekly payments throughout their 6-8 week package. There is a way to track customer credits but we need a way to track amount owed and ideally this would populate during checkout.
13 votes -
Service Lists by Provider
There should be a condensed way to be able to look at the full service menu for a provider. If someone wants a list of all services that they are coded for, we should be able to easily pull that list up and either email, download, or print it. Also, when we are booking an appointment in the calendar - we should be able to pull up the provider and see a condensed list of their services... not all the services in the company.
13 votes -
Cancellation Fees owed Text message
When someone's card declines for cancellation fees. We would like there to be a way that we can
a) notify them that they owe those fees before booking again.
b) allow a deficit put on their account that needs paying before they can book again. Not that they can have an open account but so that we can track and charge for unpaid late charges.it is really hard to keep track of this via notes in the system and word of mouth.
13 votes -
allow us to set a different paying client than guest receiving appt
oftentimes clients will book appointments for their kids, spouses, parents, friends, etc. and want to pay for the service, but we don't want to put their credit card on someone else's file. right now that's our only option, or we have to book under the paying client's name (which causes confusion for service providers and makes their appointment history inaccurate), or we have to add a $0 service for the paying client just to add their name to the invoice. this is too complicated and we should be able to add a separate person as a paying client so we…
13 votes -
Fitzpatrick calculation form
Answering question in Fitzpatrick scale and obtain calculation/grade at the end. (FORM on provider side)
13 votes -
Customizable Online booking view
would love the flexibility to be able to customize the view and steps for booking appointments. Example:
View 1: Select a Professional- Service - Date
View 2: Select a Service- Date- Professional
View 3: Select- Date - Service- Professional
13 votes -
Group Checkout in CALENDAR View
Right now you can only do group checkout in front desk view, but calendar view should also have the ability to add multiple tickets into a group check out.
13 votes -
Change the client attached to appointments when editing appointment
Want to be able to edit the client attached to an appointment without having to delete the appointment and rebook. too busy for the extra steps
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Add customized note/ popup on Booking Widget
The business would like the ability to put a note or an alert that can be customized on the booking widget. It could be located in the top right or left hand corner of the widget.
13 votes -
Tippy
Can Boulevard please consider integrating with Tippy. We had it with our Envision software and it was a game changer for the stylists. Tips go straight to the stylist and there is a huge increase in tips.
13 votes -
Custom KPI Reports
Ability to create in-depth reporting for KPIs & setting own KPI benchmarks (ex. client referrals, productivity, retention, reviews, % of booking as a business viewable all in 1 report)
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Assigning forms to services
We need a way to add multiple forms to a service when a service is created rather than having to go in to each form to make sure that service is checked.
13 votes -
Offer different types of client notes
Each team (service providers, CX, billing, etc.) all make notes for clients. It would be great to be able to input different types of notes to keep everyone organized
13 votes -
13 votes
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auto apply discount with offer link
I would like to be able to send a discount link in a email or text marketing campaign that would allow the customer to click the link and then it takes them to the booking page and also auto apply's a coupon that i choose for that specific link. That way they don't have to remember a offer code, or re enter it at check out.
13 votesHey there! While we haven't added this feature for all offers yet, we have recently added this ability for new clients to your business with our new client referral program!
Existing clients can share their custom referral booking links with friends. When those friends go to book, a special first-visit discount is automatically applied at booking and it carries through to checkout. Learn more about the referral program here.
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