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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.
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7434 results found

  1. 12 votes

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    Waitlisted  ·  3 comments  ·  Admin →
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  2. 12 votes

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    1 comment  ·  Admin →
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  3. 12 votes

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    Waitlisted  ·  3 comments  ·  Admin →
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  4. We have had employees clock-in on the time-clock from locations other than the business location. Can we restrict time-clock access to only the business computer, without completely restricting remote dashboard access?

    12 votes

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  5. It would be fantastic if there were a way to run a report for specific client/appointment tags. Example: We have a client tag that states "Stylist was late to client" I would like to run a report to see which stylists of mine are repeat offenders. Or we have a "no charge" client tag- again it would be amazing to run a report to see which clients are not being charged/ how often this takes place.

    12 votes

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  6. Hello,

    We would love to have the option to link appointments together. Its great that we can do this at checkout but would be awesome to have the option ahead of time. Linking them so when you hover over the appt on the calendar view it highlights both guests/appts showing they are together

    Thank you,
    Kaitlyn

    12 votes

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    Waitlisted  ·  5 comments  ·  Admin →
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  7. Hello,

    It would be extremely helpful to both us and our clients that self book if they had the ability to check the account associated with their email to see what vouchers they had left to redeem and click through to book those items.

    On the Dashboard side through the Clients tab, it would be nice to be able to pull up a client and easily see what vouchers they have remaining as well.

    Avery

    12 votes

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  8. I am paying an ungodly amount in fees to quickbooks for rent each week and would rather give yall that money and have it all tracked in one place for me as a owner. Or some way to create a recurring payments with ACH or credit.

    12 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  9. Currently packages are listed alphabetically but it would be great to be able to reorganize according to price or other features

    12 votes

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  10. Include a booking source reporting attribute in the appointment service records report to help businesses identify whether the appointment was self or staff-booked

    12 votes

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    1 comment  ·  Admin →
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  11. When I send to my team a PDF is easier to print. We also don't use any programs with excel or csv capabilities.

    12 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  12. As massage therapists in the state of Michigan, we are required to fill out SOAP notes for each and every client. Having a place specifically meant for all of the clients paperwork either to upload OR for clients to fill out online would be PERFECT. Not sure what the rules and regulations are in other states but this is a MUST for us!

    12 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  13. ability to deactivate bulk amount of vouchers at one time. if client cancels membership we need option to suspend vouchers

    12 votes

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  14. Occasionally when a client needs to cancel they ask to be put on a waitlist for another date. So during the cancellation process when given the option to charge a client, it'd be great to also have the option to move them to the waitlist

    12 votes

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  15. Would love to be able to see Staff Pre-Booking Percentages on the reports. Clients booking in salon for future appointments with same stylist.

    12 votes

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  16. The Sales Summary report or total revenue report needs to display the adjusted amount per day on the report for that day/time frame.

    This is important so that the accounting reconciliation of the sales reports will match the bank deposits without having to search through refund or adjustments.

    12 votes

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  17. You desperately need to add a one button open cash drawer no sale option.

    12 votes

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  18. It would be nice to have an easy way to look up the balance of a gift card.

    12 votes

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  19. We have clients that have comped services or services that are provided by the studios and they want to add a tip to the ticket, but there's no way to just tip the service provider without making a second appointment or leaving the ticket open which can impact reporting. Need a way for a client to just leave a tip for the stylist without any other transaction

    12 votes

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  20. Sometimes I have to go back and edit closed sales so that employees can get their commision. It would be much easier to do this if I could just open a sale and then hit a "next" button rather than having to enter and exit sales and lose my place.

    12 votes

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