7703 results found
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Looking up stylist prices
we need easy access to stylist prices when potential client is asking. SalonBiz has them when you click on the stylist name in the calendar
13 votes -
Offers Stackable/Not Stackable
We have some offers for customers, friends and family, and employees. We have some offer codes set to auto apply. When our front desk checks out an employee for example the system allows offers to be stacked. There should be an option under each offer to allow or not allow offers to be stackable.
13 votes -
Restrict Clock in accessibility to Restricted IP Address
Have the ability to only have staff be able to have the access to clock in through the restricted IP address to avoid accidental clock ins from home
13 votes -
Link client appointment if appointment already exists on that day on mobile
If a service provider creates an appointment for a client on their phone and that client has an existing appointment that day, the mobile app won't link the two like the dashboard does.
13 votes -
Make all reports "Live" with up to date data
When running reports at the end of the day or week to track items, it is frustrating to have to wait for a "few hours" until the reports are updated
13 votes -
Formula Section (high priority)😉
I think you need to create a formula section. Yes we can add them in notes, but a more efficient way would to have the right section for the right information. Formula's are one of the most important part of our jobs. There should be a time/date stamp and the ability to edit. It would also be nice if it would show up when you you click on clients name from calendar. This way stylist would know if they had a previous formula. The more info we can have the better.
13 votes -
Help Chat shouldn't auto popup over everything.
Sometimes I will do a helpchat on one computer and then I don't know that someone is trying to checkout someone on the other computer. They keep getting interrupted by the helpchat popup.
How about just a minimized slider on the right side that shows an animated exclamation point or something like that. So you know there is a new message but it isn't constantly popping up and blocking everything.
13 votes -
Appointment Type
It would be great to appointment types. New Non-Requests (NN), Repeat Requests (RR) and New Requests (NR). It helps greatly to know these stats for employee growth. What percent of their clients are repeat clients, what percent were their clients recommending them (NR) and how many were New Non Request, clients the salon gave to the stylist or colorist (NN). Way more important than Tags to us.
13 votes -
A time tracker for when clients go into appointments and check out.
when you move a client to active it would be nice to have a time stamp to ensure the client is receiving their full appt time.
13 votes -
13 votes
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Bring back editing staff requested
Used to be able to open closed orders and change if a service provider was requested or not. Would like that function back
Example: Provider added services to an appointment and he was marked as requested for those services when he shouldn't have been. Wasn't corrected at checkout and now there's no way to go back and edit the requests which is throws reporting
13 votes -
Ability to Reopen Ticket After Refund
Sometimes we accidentally select the wrong checkout option. For example, under “Other” payments we may use Alle points and forget to switch the payment type when charging the remaining balance. This results in the entire transaction being checked out under “Other,” and we then have to refund the payment and redo it.
Currently, the only way to recharge the client is to create a new appointment, which adds unnecessary steps and makes it look like the client came twice. It would be helpful if, after refunding the original ticket, there were an option to reopen the encounter so we could…
12 votes -
when I go to a client in the system I should be able to send them forms and charts. having to book a new appointment is tedious
send client forms without having to falsify an appointment. some clients add new services. some forget. it really messes up the calendar and irritates clients and staff. wasted time.
12 votes -
Increase gift card max and allow multiple gift card purchases in one transaction
Current gift card max is $500, which limits our ability to sell gift card bonus specials. Plus you can't even buy multiple gift cards in one transaction to offset that limit. Please fix this. You should be able to buy gift cards for any value.
12 votes -
Task list or messaging between staff members
When staff members need to communicate about clients via EMR. Or as task list for staff, for example doctor needs to message nurse about following up with a client in 2 weeks. The doctor puts that task in the EMR, and then in 2 weeks, that task pops up for the nurse to do.
12 votes -
Need reports for appointments booked day by day
I need ASAP to know the appointments being booked day by day, and I contacted the BLVD person and she is telling me that this is not available inside BLVD and that only can be selected by person performance which is not what I need. I need a report of all appointments being booked day by day to make sure that appointments have been entered appropriately, scheduled with right services. I can’t be going day by day to see who was booked and what services they did because I have new employees on training still and this is a new…
12 votes -
phrases
Hi! I wanted to share some feedback regarding the new Phrases feature. Currently, it seems that we’re unable to use phrases unless we’ve already opened a message thread and sent a message to the client first. This means the feature only works if the client initiates the conversation or if we start with a manual message, only then can we use the phrases.
It would be incredibly helpful if we could use phrases when starting a new message directly from the client's profile, even if there’s no existing thread, or if the previous conversation has been closed. This would make…
12 votes -
Track low inventory, and get a notification when inventory is low, by also being able to add max and mins for products on hand.
Track low inventory, and get a notification when inventory is low, by also being able to add max and mins for products on hand.
12 votes -
duplicate name alert
It would be great for the system to alert if there is a duplicate name.
12 votes -
Add In-App Employee KPI Dashboard with Goals, Commission Tiers & Real-Time Tracking
Please create a built-in Employee KPI Dashboard in Boulevard that lets salon owners and staff track real-time performance vs. goals — directly in the app.
Key features should include:
• Goal setting by employee level (Intro, Level 1–4)
• Real-time tracking of service $, retail $, rebook %, add-ons, etc.
• Commission tier tracking (e.g., current tier + progress to next)
• Staff login view to see personal KPIs and goal progress
• Admin view for full team performance with filters by week/month
• Daily/weekly summary emails or mobile notificationsRight now, we’re forced to build workarounds using Google Sheets…
12 votes
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