8493 results found
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Ability to print client's gift card balance
Ability to print a client's remaining balance of their gift card to give to them upon checkout when redeeming a GC.
14 votes -
Should be able to "undo confirmed" and "undo arrived" on/from calendar view.
Current workaround is to go into front desk mode and manually slide these appts back to the intended state. Example of this would be client comes in, front desk checks a client in but it was the wrong client. Service provider was notified, and gets ready only to find it was an error. Adding procedures to go into front desk view and correct the state is tedious and quite forgettable unless staff is vigilant or errs on the side of being perfectionists. Placing this on the calendar view's UI simplifies salon logistics by being intuitive. Marking something as unconfirmed would…
14 votes -
Link client appointment if appointment already exists on that day on mobile
If a service provider creates an appointment for a client on their phone and that client has an existing appointment that day, the mobile app won't link the two like the dashboard does.
14 votes -
Message notifications only show when unread.
I am unable to tell whether or not a new message has come in unless I physically go into Messages. Having notifications for old messages isn't helpful to me, and just having the purple pop up when I receive messages would be really great, especially on busy days.
14 votes -
Require guest email and be able to tie to existing client profiles
When an existing client is booked in a group appointment as a guest it would be great if an email was required that could then acknowledge they're already a client instead of creating a blank, second profile
14 votes -
Checkout order - flow
The ability to have the card swiped first, then the client signs and adds gratuity if desired. Currently, we have to sign and add gratuity first before swiping. Client does not like the order and says everywhere else in the world is currently doing the opposite order for charge outs.
14 votes -
Pull a report for promotions/discounts
there should be a report to show how many discount/promotion codes were used and which ones
14 votes -
Make "Charge with Boulevard Duo" first option and not the card on file when checking out clients.
We do not use the cards that clients put on file unless there is an emergency situation, forgotten card or no shows. It is an extra step to have to use the drop down menu to change the form of how we are taking payment as well as cards on file being accidentally charged instead of using the Duo. I would love to see the feature of having the option/customization of which shows up at check out screen as the first initial option.
14 votes -
Rotating Schedules
Lots of stylists work every other saturday; can we have a quick way to schedule this like repeating customizations or something
14 votes -
Staff Notifications for Rescheduled Appointments
Service Providers should receive text notifications that their clients have rescheduled or that front desk has rescheduled a client. They do not receive anything except new bookings and cancellations.
13 votes -
Customize Confirmation Text by Service
We would like to be able customize our confirmation and reminder text messages and emails by type of service. We need to get more info into our facial reminder/confirmation text messages such as not coming in with make up on and they need to reschedule if they have sunburn, cold sore, just had fillers or injectable face treatments.
13 votes -
Offer dynamic pricing for busier days
Offer "dynamic pricing" which would offer discounted (or higher pricing) depending on the day. This is important to encourage booking for slower days, as well as to capitalize on busier days.
13 votes -
13 votes
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A communication platform for staff internally
We would love a slack type work platform for communicating internal tasks to the team.
13 votes -
first name & last name
These should be linkable on forms and charts. It's obnoxious they have to add them to every single one.
13 votes -
Daily option for time block
On the time block you can repeat it but there is not an option for daily
13 votes -
Brand Awareness
Boulevard has MUCH to be desired in terms of client (the business/practice using boulevard) brand awareness. Our business spend a lot of money on marketing and setting ourselves apart from the rest. I am unsure why there are not more personalization options available to the clients who are supporting boulevard. The current options available are even less than what square merchant processer offers.
My booking overlay appears to be out of the stone age.
I am not able to customize the confirmation email, including links in that confirmation email or communicate with patients using our brand tone of voice through…
13 votes -
Resource Double Book Alert
Alert if trying to book an appointment when a resource is already booked at that time. Ex, we only have one SkinPen and it is already in use, alert our front desk if they are trying to double book that device.
13 votes -
The ability to add to an order after it's been finalized
It would be great to have access to adjust an order after it's been completed. If it was finalized wrong, for example, missing a discount, it would be great to adjust the original order by "refunding" the first service/product, then adding it correctly and then finalizing again so that we are only adjusting the client's payment by the difference instead of refunding the entire thing, just to rebook and finalize again.
13 votes -
Have Owners and Admins get notifications for all booking related activity.
All booking-related notifications are delivered to owners and administrators to ensure seamless business operations
13 votes
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