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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.
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8486 results found

  1. Add an optional URL to place a review link to text receipt.

    14 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  2. Can there be a way to close out all marketing text messages once they are sent out, so they do not flood the open messages and then needs to be closed 1 by 1. There are hundreds.

    14 votes

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    Waitlisted  ·  3 comments  ·  Admin →
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  3. format the hourly employees clocked hours with their pay structure for faster and easier payroll reports

    14 votes

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  4. When clients are booking on the widget allow them to scroll through days and see available providers for each day rather than selecting a provider and then a day.

    14 votes

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  5. Lead capture of name, phone #, and email when someone clicks the booking link but does not book. In order to accomplish this, ask for this information prior to seeing booking options.

    14 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  6. The business wants to be able to save the photo to the client profile from the message thread on the clients profile.

    14 votes

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  7. There should be an easy way to standardize photo uploads. Gridlines or a template would be helpful

    14 votes

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    Waitlisted  ·  3 comments  ·  Admin →
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  8. My practice is experiencing challenges due to the absence of features allowing zooming and pitching of photos for before-and-after comparisons. Additionally, we encounter difficulties in importing photos from the patient gallery into our charting system because the system simply does not allow it. To address this issue, I've resorted to subscribing to a PICSART account, which appears counterintuitive and costly as I have to pay for a subscription just for photos. These functionalities should ideally be integrated within Boulevard. While I acknowledge that Boulevard is primarily optimized for salons, it's crucial to recognize that in our aesthetic practice, the presentation…

    14 votes

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    Waitlisted  ·  4 comments  ·  Admin →
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  9. add a flag for messages that need further attention or review, or more info. Or at least make message unread to others can see it and notice. When you have multiple people looking at message and then a bunch of others come thru they get lost.... some sort of way to know this need follow up. thanks

    14 votes

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  10. Charts can be easily accessible and not mixed in with forms

    14 votes

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  11. Location info on confirmation texts for businesses with multiple locations.

    14 votes

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    Waitlisted  ·  3 comments  ·  Admin →
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  12. When someone's card declines for cancellation fees. We would like there to be a way that we can
    a) notify them that they owe those fees before booking again.
    b) allow a deficit put on their account that needs paying before they can book again. Not that they can have an open account but so that we can track and charge for unpaid late charges.

    it is really hard to keep track of this via notes in the system and word of mouth.

    14 votes

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  13. Can we have the calendar show how many weeks in the past a certain date is(-1w, -2w, etc)? I frequently have to count backwards on the calendar and that would help.

    14 votes

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  14. Would love to still be able to see prior employees previous schedules on the calendar even after they're removed from the system/disabled access. There might be a way to see it in a report, but it's helpful to see on the calendar day to day to help establish forecasting the business patterns. This would also help in rescheduling any future clients that are on their books without having to run a report & then go into the client profile to reschedule.

    14 votes

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    Waitlisted  ·  3 comments  ·  Admin →
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  15. Back button in client history that takes you back to the clients main profile instead of completely out of their profile completely.

    14 votes

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  16. Any client forms or charts that are opened should open in a separate window so that receptionists can easily refer to the form & input the data into the client's file and so that service providers can easily and efficiently chart client's appointments. Ever since this feature was updated on Boulevard (where we now have forms open on the same page), productivity and efficiency in form-related tasks has plummeted.

    14 votes

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  17. Our offer code list gets out of hand very quickly because all offer codes ever created are listed there and not sorted in any easy-to-follow way. We need to be able to make better sense of these codes and easily delete or hide ones that are no longer in use.

    14 votes

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  18. Ability to toggle on and off if you want a CC to be required when booking an appointment through the dashboard.

    14 votes

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  19. Ability to create in-depth reporting for KPIs & setting own KPI benchmarks (ex. client referrals, productivity, retention, reviews, % of booking as a business viewable all in 1 report)

    14 votes

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  20. Ability to create offer codes with decimal points. For example, an offer code that is 6.625%

    14 votes

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