7170 results found
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Staff messaging
The ability to create a message that each staff member must read before they clock in for the day. For instance: "Our new promotion is starting today." or "Reminder, we are closing early on Tuesday."
This will ensure the staff member reads the message and is informed or reminded of a policy, store change, etc.
12 votes -
Option to cancel an appointment and move the client to the waitlist
Occasionally when a client needs to cancel they ask to be put on a waitlist for another date. So during the cancellation process when given the option to charge a client, it'd be great to also have the option to move them to the waitlist
12 votes -
Transactional history of gift cards
Ability to track the transactional history of gift cards including applicable orders and remaining balances
12 votes -
Waitlist history
Would love to look back on waitlist appointments that were not added to the calendar in order to understand what we are turning away
12 votes -
Gift card balance look-up
It would be nice to have an easy way to look up the balance of a gift card.
12 votes -
Ticket for only a tip
We have clients that have comped services or services that are provided by the studios and they want to add a tip to the ticket, but there's no way to just tip the service provider without making a second appointment or leaving the ticket open which can impact reporting. Need a way for a client to just leave a tip for the stylist without any other transaction
12 votes -
Be able to navigate through closed sales without having to exit out of each sale to go to the next.
Sometimes I have to go back and edit closed sales so that employees can get their commision. It would be much easier to do this if I could just open a sale and then hit a "next" button rather than having to enter and exit sales and lose my place.
12 votes -
When charging to Duo, an option to charge and NOT collect or request gratuity
Possibly buttons side by side, one "Collect Gratuity and Charge" and "No Gratuity, Only Charge". We have quite a number of clients who tip outside of Blvd or provide cash (or gift cards), it currently is an awkward and ~15 second task of explaining to client to click no tip then pay. This is easy for our spry clients, but for our less so clients this hold up is very confusing and causes awk-delay.
12 votes -
Beta Reports Need to have Method of Payment Filter
I would like to see the method of payment used by clients as an option for filtering on the Beta reports
12 votes -
Online Booking - Client Password (Mandatory)
This account is asking to have the password option mandatory for all clients when booking online. They are looking for the optional choice to go away.
12 votes -
Ability to print client's gift card balance
Ability to print a client's remaining balance of their gift card to give to them upon checkout when redeeming a GC.
12 votes -
Send 5 star ratings to the stylists
I love seeing so many glowing reviews for our staff! It is hard for me to send them individually without having to take and crop screenshots. I would love an option where stylists can see their 5 star ratings on their Performance reports
12 votes -
Service providers should have the ability to get notified when the front desk cancels an appointment
At the moment service providers only get notified when the client self-cancels their appointment. They should also have the ability to set their notifications preferences so they get notified when an appointment gets cancelled at the front desk as well.
12 votes -
Search available appointment times via app
My staff and scheduler add appointments virtually from home/car etc using their iPhones and iPads. We came from Square (which had a FANTASTIC app for scheduling).
We need the ability to search available appointment times for each staff and have it only show the assignable services for that specific staff member.
Trying to flip through a 3-day calendar view to find available appointments is ridiculous.
12 votes -
Split screens or message pop-outs
Would be really convenient to be able to see the calendar view while messaging a client with an existing conversation, as it seems the pop up/minimize feature is so far for new messages only. Either that, or being able to split the screen or create some kind of tab option.
12 votes -
Be able to see each stylist price list when you hover over their name on Calender:)
First off we love Boulevard and we love that you have this idea section to add to. We were with booker by mindbody and not a fan but one thing that was nice about it was on the calender page if you hovered over a stylist their services and price list would appear making it easy to help book a client over the phone or in person. Hope to see this added someday! Thank you!
12 votes -
multiple emails
It would be awesome to have the option to add multiple emails to a client profile. A lot of our clients are business owners, hence have multiple addresses. When they are booking appointments online they often create new profile because they arent sure which email was used. This would stop the cause of duplicate profiles
Thank you,
Kaitlyn
12 votes -
Note the time the client actually arrives on profile
On the appointment have a spot to see what time the client actually arrived so we can see who's late frequently or who has been waiting a long time.
12 votes -
Better handling of clients that share a phone number such as families
At current the contact center potentially can make a mess of things with confirmations if clients A and children B and spouse C use all A's number and an appt is cancelled, or confirmed. Then the system will potentially do actions for the wrong account or appt.
12 votes -
Notes visible within a blocked time
Looking to add notes inside the blocked section of the calendar and to be able to see those notes right on the main screen of the calendar instead of clicking into it.
12 votes
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