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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.
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8486 results found

  1. 15 votes

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  2. I would like my stylist to be able to add a day or change the time to their schedule on the app

    15 votes

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    Waitlisted  ·  2 comments  ·  Admin →
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  3. Including; business charge for cancellation fee, set time limit for when appt can no longer be cancelled without fee, for clients that have been charged cancellation fee before auto increase their cancellation fee with notice for future appts, option to divert controlled portion of cancellation fee to account credit.

    15 votes

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    Waitlisted  ·  2 comments  ·  Admin →
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  4. Why is there no search button on services?

    15 votes

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  5. What needs to be included:

    Business Info - address, phone, email
    Service Provider + Tax ID
    Clients name / info
    Date of service
    Area for Itemized section of service provided including treatment codes and diagnosis codes
    Total amount paid
    Last 4 digits of card used.

    15 votes

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    Waitlisted  ·  4 comments  ·  Admin →
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  6. please allow resources to be blocked the same way service providers can be blocked

    15 votes

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  7. Add the ability to sort/filter guests by birthday (month). So we have the ability to be able to send a Birthday Campaign through Mail Chimp.

    15 votes

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    1 comment  ·  Admin →
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  8. It would be helpful to be able to receive notifications when a client purchases a gift card online themselves. Such as the bell icon or even a push notification.

    15 votes

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    Waitlisted  ·  3 comments  ·  Admin →
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  9. ability to deactivate bulk amount of vouchers at one time. if client cancels membership we need option to suspend vouchers

    15 votes

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  10. For appointments that are shorter in duration if most appointments are 1h+ I would love if there was a way for online booking offering less amounts of times for the shorter appointments and coupling them with existing appointments. For example if a stylist has a haircut appointment at 12:30, only offering for that day 12:15 or, 1:30 so the appointments are stacked instead of separated out.

    15 votes

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  11. Create a required drop down on the dashboard so when a member cancels, a required reason field should be filled out before the cancellation is processed. This feature should also be able to be exported under the member reporting feature so we can analyze on churn.

    15 votes

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  12. Remove the option to request ratings with cancellation emails

    15 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  13. In the case of a salon with only booth renters, this would force the customer to pick their stylist - "first available" might get tricky with 1099 contractors because the business could be viewed as technically assigning specific hours to the contractor

    15 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  14. Currently, if you have an offer that is a dollar amount it takes that amount off of each individual item instead of just that particular amount. For example, we have a referral code where clients receive $10 off when they refer someone. When we enter this offer, it takes off $10 for every service and product on the ticket (which can add up to much more than what they offer should be) instead of only the set amount.

    15 votes

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    Waitlisted  ·  2 comments  ·  Admin →
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  15. Possibly buttons side by side, one "Collect Gratuity and Charge" and "No Gratuity, Only Charge". We have quite a number of clients who tip outside of Blvd or provide cash (or gift cards), it currently is an awkward and ~15 second task of explaining to client to click no tip then pay. This is easy for our spry clients, but for our less so clients this hold up is very confusing and causes awk-delay.

    15 votes

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  16. To avoid having to remember to check the ratings tab it would be helpful to receive alerts either via email or text for when we receive internal ratings.

    15 votes

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  17. When on the Boulevard Professional app, it would be helpful to be able to tap/interact directly on availabilities the calendar to schedule appointments, rather than select the plus sign to add a new appointment.

    15 votes

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  18. Be able to document multiple drawer counts and registers for salons that have more than 1 register.

    15 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  19. We notice if a client is rescheduled or moved from one stylist to another, no notification is sent to the stylist about an added appointment like it is if it were a new booking. Example: Stylist A was out sick and her 9am was moved to Stylist B, Stylist B almost missed that she had a 9am because she wasn't sent a text or an alert from the app.

    15 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  20. The option to add more phone numbers to a client profile.

    15 votes

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