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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.
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8143 results found

  1. Automatically Apply Account Credits

    We run a salon, and while the credit button during the checkout process is visible our receptionists don't always know to click that first in the fast paced weekend, so it would be very ideal to have all deposits/account credits apply automatically during the checkout process or have a pop up asking if the credit would like to be used. Thank you

    15 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  2. Inventory on hand only allows you to see what is current. I need to see what was on hand dec 31st for taxes. I currently can't pick a range of dates to see what the inventory was during that time span.

    15 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  3. 15 votes

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    In Progress  ·  1 comment  ·  Admin →
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  4. 15 votes

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    Waitlisted  ·  3 comments  ·  Admin →
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  5. 15 votes

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  6. 15 votes

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    Waitlisted  ·  5 comments  ·  Admin →
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  7. 15 votes

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  8. I would like my stylist to be able to add a day or change the time to their schedule on the app

    15 votes

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    Waitlisted  ·  2 comments  ·  Admin →
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  9. What needs to be included:

    Business Info - address, phone, email
    Service Provider + Tax ID
    Clients name / info
    Date of service
    Area for Itemized section of service provided including treatment codes and diagnosis codes
    Total amount paid
    Last 4 digits of card used.

    15 votes

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    Waitlisted  ·  4 comments  ·  Admin →
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  10. give us the option to add more than one category at a time when adjusting inventory. make it like inventory reports where we can count multiple categories. this will save lots of time

    15 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  11. It would be helpful to be able to receive notifications when a client purchases a gift card online themselves. Such as the bell icon or even a push notification.

    15 votes

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    Waitlisted  ·  3 comments  ·  Admin →
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  12. I love the new service color organization! We do many services so would love more colors, maybe more subdued ones too so it doesn't look like a circus :)

    15 votes

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  13. Apply gift card balance to membership subscription before charging credit card on file

    15 votes

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  14. Ability to track the transactional history of gift cards including applicable orders and remaining balances

    15 votes

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  15. For appointments that are shorter in duration if most appointments are 1h+ I would love if there was a way for online booking offering less amounts of times for the shorter appointments and coupling them with existing appointments. For example if a stylist has a haircut appointment at 12:30, only offering for that day 12:15 or, 1:30 so the appointments are stacked instead of separated out.

    15 votes

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  16. Create a required drop down on the dashboard so when a member cancels, a required reason field should be filled out before the cancellation is processed. This feature should also be able to be exported under the member reporting feature so we can analyze on churn.

    15 votes

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  17. With the reception app, we were able to have the client select gratuity and then check them out via the dashboard. With the Duo, we now have to verbally ask for gratuity on all non-card payment methods. Would love to have the ability to send gratuity options to the duo app even for payments that don't require a card.

    15 votes

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  18. In the case of a salon with only booth renters, this would force the customer to pick their stylist - "first available" might get tricky with 1099 contractors because the business could be viewed as technically assigning specific hours to the contractor

    15 votes

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  19. Currently, if you have an offer that is a dollar amount it takes that amount off of each individual item instead of just that particular amount. For example, we have a referral code where clients receive $10 off when they refer someone. When we enter this offer, it takes off $10 for every service and product on the ticket (which can add up to much more than what they offer should be) instead of only the set amount.

    15 votes

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    Waitlisted  ·  2 comments  ·  Admin →
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  20. To avoid having to remember to check the ratings tab it would be helpful to receive alerts either via email or text for when we receive internal ratings.

    15 votes

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