7700 results found
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NEED a Custom support phone number! The help chat is so frustrating, takes way too long and is not enough support
For what we pay as Boulevard members I believe we deserve to have better custom support. The help chat feels like a joke with ridiculous wait times recently have been over an hour, last chat was close to 3 hours. I feel like there should be a way to schedule a call with tech support when we have something we need help on. I understand you guys thrive on "good tech" but you need a human element. We are all in Customer facing businesses and to be able to talk to a live person is invaluable!!!
14 votes -
Report with months displayed to understand growth
We need a report that shows a period of time, such as a year, but as a month-by-month comparison. We would also like to be able to compare periods from different years to more easily understand growth.
14 votes -
Post-Appointment Messaging and Google Review Link
Allow businesses to customize post-appointment follow-up messaging and to link our review platform, like Google Reviews. Right now, the canned SMS/email only directs clients to rate their experience inside Boulevard. That does nothing to boost a business’s online presence.
I want to be able to insert my own google review link (or other platforms) and to customize my messaging to match our brand voice and marketing strategy.
Without this, Boulevard is limiting growth and keeping reviews locked in its own system instead of helping businesses build the visibility and reputation that actually drive new clients.
14 votes -
Display calculated age of client in Charts and Forms
Ability to show the calculated age of a client in their Forms and Charts, based on their DOB.
14 votes -
STOP ADDING RESOURCES TO SCREEN DURING BOOKING!!!
Can we PLEASE stop with the resources populating the schedule every time we book an appointment. It's incredibly frustrating and TIME WASTING TO HAVE TO GO DELETE THEM ALL AGAIN, AND AGAIN, AND AGAIN ALL FRICKING DAY LONG!!!!! If I wanted all those columns jumbling up my schedule I would put them there!! UGH!!!!!!!!!!
14 votes -
Medical/Surgical History that auotpopulates
Need medical/surgical history that can pull-over/auto populate like allergies and medications and can be found in their chart where allergies and medications are now
14 votes -
Pro App: Drag appointments around the calendar to reschedule
It would be great to be able to shift appointments across the calendar (to change date, time, and/or service provider) but just clicking and holding onto it and moving it around.
Having to open it up to change the edit appointment fields doesn't feel as intuitive for an app.14 votes -
Have a tab for Labs/Lab order etc under client notes
Have a tab for Labs/Lab order etc under client notes
14 votes -
Set CHARTS to expire after certain period
Similar to the recent update to FORMS, please allow CHARTS to expire after a certain period of time. This would be helpful for medspas where GFEs(Good Faith Exams) need to be redone every year. Thank you.
14 votes -
staff having their own booking link
Each staff member should have a booking link that they can send to clients so that that client or lead can only see their calendar. Instead they are also sending their potential leads and clients a link that also has their "competition" on there. Especially for businesses on BLVD that are booth rent.
14 votes -
Staff Notifications: Include Internal Appointment Notes
Include internal appointment notes/memos within the Staff Notification email and/or text
14 votes -
Have a designated tab for lab work
We do a lot of medical weight loss and HRT/TRT which require lab work. Right now the only way to upload their bloodwork is to add it in the notes which is very time consuming - downloading the bloodwork, then uploading one file at a time; or by creating a chart then uploading it. The issue with doing it in a chart is sometimes peoples bloodwork is just 2 pages, or 10, or more. If doing it in a chart, you have to guess when building it the average amount of pages and hope no one has longer bloodwork. If…
14 votes -
create a retail product bundle
I would like the option to create a retail product bundle - ex: holiday skincare bundle with 5 products. With the ability to sell that bundle and have the individual items pulled out of their respective inventory.
14 votes -
Print Ticket
Detailed Print Ticket with DATE of appointment with client contact information and the ability to print out the day's appointment tickets.
14 votes -
payroll timeclock calculations
format the hourly employees clocked hours with their pay structure for faster and easier payroll reports
14 votes -
Easily View Prices in System - Allow CSV export of all Services, Packages and Retail Products
It is crucial to easily view pricing in the system and export a CSV of all services, packages, and retail products for checking and updating prices easily and efficiently.
14 votes -
Scrollable view of available dates and times in online booking
When clients are booking on the widget allow them to scroll through days and see available providers for each day rather than selecting a provider and then a day.
14 votes -
Capture leads from people who click the booking link but don't book
Lead capture of name, phone #, and email when someone clicks the booking link but does not book. In order to accomplish this, ask for this information prior to seeing booking options.
14 votes -
Before & After Photo Improvements
My practice is experiencing challenges due to the absence of features allowing zooming and pitching of photos for before-and-after comparisons. Additionally, we encounter difficulties in importing photos from the patient gallery into our charting system because the system simply does not allow it. To address this issue, I've resorted to subscribing to a PICSART account, which appears counterintuitive and costly as I have to pay for a subscription just for photos. These functionalities should ideally be integrated within Boulevard. While I acknowledge that Boulevard is primarily optimized for salons, it's crucial to recognize that in our aesthetic practice, the presentation…
14 votes -
Add a flag to messages that it needs follow up, further info or attention
add a flag for messages that need further attention or review, or more info. Or at least make message unread to others can see it and notice. When you have multiple people looking at message and then a bunch of others come thru they get lost.... some sort of way to know this need follow up. thanks
14 votes
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