7167 results found
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Lead Management
Ability to respond and manage leads
14 votes -
Differentiate between Salon Request (Any Stylist), Stylist Request (New), and Stylist Request (Repeat) within the Booking Process
Ideally, the business can add a tag or button that lives in every booking process. Once the client details and services are entered and confirmed, the operator (and online) will select one of the following boxes:
- Salon Request (Any Stylist)
- Stylist Request (New)
- Stylist Request (Repeat)
Generate all this data into a report - allows businesses to track how clients are coming into the salon. The report should include % of existing guests retained and % of new guests retained. Currently, BLVD's retention report includes any guest who has been in the salon. So, if a business has a very…
14 votes -
Applying gift card balances for memberships
Apply gift card balance to membership subscription before charging credit card on file
14 votes -
Shorter Appointments having less availability
For appointments that are shorter in duration if most appointments are 1h+ I would love if there was a way for online booking offering less amounts of times for the shorter appointments and coupling them with existing appointments. For example if a stylist has a haircut appointment at 12:30, only offering for that day 12:15 or, 1:30 so the appointments are stacked instead of separated out.
14 votesOriginally thought we were going to include this in the March 2024 update to precision scheduling, but it didn't make the cut.
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Membership Cancellation Reasons
Create a required drop down on the dashboard so when a member cancels, a required reason field should be filled out before the cancellation is processed. This feature should also be able to be exported under the member reporting feature so we can analyze on churn.
14 votes -
A place to see Register notes
When we submit a drawer count and add notes to it, the notes do not appear. Where can we find these notes? Would be so helpful
14 votes -
Customize client accomodations in the client profile
Would love the ability to add client accommodations in the "accommodations" tab in the client profile versus only being able to set it when booking.
14 votes -
Publish Schedule and alert Employee Via Email
When i make changes to the schedule on Blvd i would like the option to publish the changes and alert the employee of her new schedule change.
Ideally the alert will tell:
Location
Week Dates
Hours for the weekShould be a simple addition but SUPER beneficial for us.
14 votes -
Ability to add gratuity for non-card payment methods on Duo app
With the reception app, we were able to have the client select gratuity and then check them out via the dashboard. With the Duo, we now have to verbally ask for gratuity on all non-card payment methods. Would love to have the ability to send gratuity options to the duo app even for payments that don't require a card.
14 votes -
Option to not prompt clients to leave reviews with cancellation emails
Remove the option to request ratings with cancellation emails
14 votes -
Ability to Disable "First Available" Option in Booking Widget
In the case of a salon with only booth renters, this would force the customer to pick their stylist - "first available" might get tricky with 1099 contractors because the business could be viewed as technically assigning specific hours to the contractor
14 votes -
Receive alerts for when we receive internal ratings
To avoid having to remember to check the ratings tab it would be helpful to receive alerts either via email or text for when we receive internal ratings.
14 votes -
MULTIPLE PHONE NUMBERS
The option to add more phone numbers to a client profile.
14 votes -
To be able to see the price of the service when booking a new appointment and after it is on the calendar.
This is important especially for new hires, but for all staff. It's easier to see the pricing on the calendar for booked appointments and also to see pricing when they are booking a new appointment, in order to let the client know the price without fumbling.
14 votes -
Message notifications only show when unread.
I am unable to tell whether or not a new message has come in unless I physically go into Messages. Having notifications for old messages isn't helpful to me, and just having the purple pop up when I receive messages would be really great, especially on busy days.
14 votes -
Checkout order - flow
The ability to have the card swiped first, then the client signs and adds gratuity if desired. Currently, we have to sign and add gratuity first before swiping. Client does not like the order and says everywhere else in the world is currently doing the opposite order for charge outs.
14 votes -
Pull a report for promotions/discounts
there should be a report to show how many discount/promotion codes were used and which ones
14 votes -
Make "Charge with Boulevard Duo" first option and not the card on file when checking out clients.
We do not use the cards that clients put on file unless there is an emergency situation, forgotten card or no shows. It is an extra step to have to use the drop down menu to change the form of how we are taking payment as well as cards on file being accidentally charged instead of using the Duo. I would love to see the feature of having the option/customization of which shows up at check out screen as the first initial option.
14 votes -
Rotating Schedules
Lots of stylists work every other saturday; can we have a quick way to schedule this like repeating customizations or something
14 votes -
Make cart editing easier in online booking
Agreed, i have so many clients calling because they said they have to many things in their cart and are unable to delete it. Please make the menu a little less confusion
13 votes
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