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7432 results found

  1. When setting up an automated Reminder to Book campaign, we want to be able to filter the types of clients that the message is sent to - not just to all clients in our system. We have Botox clients that need to schedule 3-4 months out, compared to laser hair removal clients who need to come every 6-8 weeks or aesthetic clients who need to come in once a month. This feature is unusable if we are not able to target specific groups of clients.

    14 votes

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  2. There should be a simple and efficient way to modify or update a service during guest checkout without needing to delete and recreate the entire service entry. Additionally, any changes made should not remove the corresponding block from the calendar view.

    14 votes

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  3. Owner should get email alerts when inventory is low.

    14 votes

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    1 comment  ·  Admin →
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  4. We do a lot of medical weight loss and HRT/TRT which require lab work. Right now the only way to upload their bloodwork is to add it in the notes which is very time consuming - downloading the bloodwork, then uploading one file at a time; or by creating a chart then uploading it. The issue with doing it in a chart is sometimes peoples bloodwork is just 2 pages, or 10, or more. If doing it in a chart, you have to guess when building it the average amount of pages and hope no one has longer bloodwork. If…

    14 votes

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  5. Detailed Print Ticket with DATE of appointment with client contact information and the ability to print out the day's appointment tickets.

    14 votes

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  6. In history, it should just show the entire details of the order to avoid the constant back and forth when wanting to see more details. Or at least have Order history and APPT history separately

    14 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  7. add a flag for messages that need further attention or review, or more info. Or at least make message unread to others can see it and notice. When you have multiple people looking at message and then a bunch of others come thru they get lost.... some sort of way to know this need follow up. thanks

    14 votes

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  8. Would like the business Admin to get notification of online gift card sales, appt booking, cancelling or rescheduling for business

    14 votes

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  9. Reformat the 'print' view for charts as in its current state it's essentially unusable. Also add an option to email a PDF version to the client. We use 'treatment plans' as a chart where we document the client's goals and the treatments they should be getting, along with pricing and notes. We give this to them to take home, and we need a copy for staff. We created this as a digital chart, but want a way to share it with the client that looks professional!

    14 votes

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    Waitlisted  ·  2 comments  ·  Admin →
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  10. I think it would be EXTREMELY to have these options to form:

    • Manually link the forms so that we can send in marketing/client reach out campaigns

    • The option for forms to be required for booking

    • An alert or list of clients who have filled out forms (so we can input any information into the file)

    • A birthday option that automatically updates their birthday on their file (year not necessary)

    14 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  11. Ability to turn off online booking cancellations.

    14 votes

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    Waitlisted  ·  4 comments  ·  Admin →
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  12. Would love to still be able to see prior employees previous schedules on the calendar even after they're removed from the system/disabled access. There might be a way to see it in a report, but it's helpful to see on the calendar day to day to help establish forecasting the business patterns. This would also help in rescheduling any future clients that are on their books without having to run a report & then go into the client profile to reschedule.

    14 votes

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    Waitlisted  ·  3 comments  ·  Admin →
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  13. Your lists for internal marketing are not sufficient to run basic marketing. I cannot exclude people, or combine lists. Or monitor the frequency of contact.
    Please add : exclude clients already booked.
    Please add: Do not email if has been emailed in 15, 30, 60 days
    Please add: Email client of x employee AND x employee. (currently it it is set as or)

    14 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  14. It would be fantastic to be able to block online booking for certain services per employee on certain days. example i only want to take waxing on certain days and feed my less busy employees the spray tans so id like to block spray tan services with me online to enable my employees to get booked instead

    14 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  15. Ability to bulk download or export completed forms instead

    14 votes

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    Waitlisted  ·  3 comments  ·  Admin →
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  16. Ability to create offer codes with decimal points. For example, an offer code that is 6.625%

    14 votes

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  17. We do not want guests to be able to cancel their appointment via the confirmation email. If clients wish to cancel, they will need to call. This allows us the chance to get them rescheduled rather than just canceling their appointment. We won't be able to use the email feature at all until this is resolved or it's going to impact us in a very negative way. I saw at least 5 other posts for the same idea so I think if you merge them all you will see there is quite a need for this. This seems like a…

    14 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  18. Inventory on hand only allows you to see what is current. I need to see what was on hand dec 31st for taxes. I currently can't pick a range of dates to see what the inventory was during that time span.

    14 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  19. 14 votes

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    In Progress  ·  0 comments  ·  Admin →
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  20. we should be able to grant access to reports by employee, not location. making it so I can grant access for each employee to view their own numbers w out seeing everyone else's.

    14 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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