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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.
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8485 results found

  1. We would like to be able to separate services from one order ticket. We often have large groups come in that are booked under one name, but are paid for separately. Ex: Large wedding parties or business groups. Recreating each individual's specific service is time consuming and it would be more efficient to just drag them off to another order.

    18 votes

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    Waitlisted  ·  3 comments  ·  Admin →
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  2. It would be very helpful to have the option to void out register counts if someone goofs' their count and accidentally submits.

    18 votes

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    Waitlisted  ·  3 comments  ·  Admin →
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  3. I would love code that would share reviews and update them as they come in on my website. I would like to choose that they are 4+ stars or above

    18 votes

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  4. We have MANY clients with standing/recurring appointments and if not caught in time to renew, their spot often gets taken.

    18 votes

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  5. I wish there was an icon on a client's profile to indicate that there's a payment method on file when making an appointment on the mobile app

    18 votes

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  6. In the timeclock section of the dashboard, I think adding a total time clocked in each day would be helpful so we don't have to calculate the time in our head with Time-in and Time-out.

    18 votes

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  7. 18 votes

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  8. Set reminders within the dashboard for client birthdays

    18 votes

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  9. I would love the ability to see some of the sales data in a chart or graft. This is especially useful when comparing data over the years.

    18 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  10. Report showing total vacation and sick days taken by staff

    Could be synced with time blocks on calendar

    18 votes

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  11. Providing a QR or barcode for online gift cards would make them much easier to redeem from a phone with our current barcode scanners. It also looks more professional and up to date than typing in a number from the email.

    18 votes

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    1 comment  ·  Admin →
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  12. If clients have multiple services and decides to cancel one(same day cancellation), there should be an option that allows us to cancel only that service so that it would be shown in their history.

    18 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  13. Would love if clients could view how many loyalty points are in their account through the client portal, to encourage them to come back in and use them. Also a brief description of how many points are earned on products vs services.

    17 votes

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  14. It should be possible to make edits to charts after being completed, and the edits should be auditable. There should be a larger character limit as well than notes currently allow.

    17 votes

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  15. When using the default appointment cancellation flow, and cancelling an appointment, the appointment still counts in the total Appointment Count metric and commission is still earned for the service that was not performed, if the cancellation discount is not 100% or is charged as a dollar amount. This causes commission to be paid out, despite the provider assigned the appointment not performing the service, potentially losing the business money.

    17 votes

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  16. Ability to show the calculated age of a client in their Forms and Charts, based on their DOB.

    17 votes

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  17. Can we PLEASE stop with the resources populating the schedule every time we book an appointment. It's incredibly frustrating and TIME WASTING TO HAVE TO GO DELETE THEM ALL AGAIN, AND AGAIN, AND AGAIN ALL FRICKING DAY LONG!!!!! If I wanted all those columns jumbling up my schedule I would put them there!! UGH!!!!!!!!!!

    17 votes

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  18. Add camera grids and face alignment templates (like RXPhoto) so photos can be lined up the same way every time. This would allow consistent before/after pictures with preset angles (front, profile, 45°) and make comparisons more accurate.

    17 votes

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  19. When setting up an automated Reminder to Book campaign, we want to be able to filter the types of clients that the message is sent to - not just to all clients in our system. We have Botox clients that need to schedule 3-4 months out, compared to laser hair removal clients who need to come every 6-8 weeks or aesthetic clients who need to come in once a month. This feature is unusable if we are not able to target specific groups of clients.

    17 votes

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  20. online booking exact dollar amounts instead of percentages. When we set up online booking deposits, we can only do a percentage. Our business charges exact dollar amounts like $77, $99, etc.

    Can we get a feature, where we can do percentage deposit or an exact deposit amount?

    17 votes

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