7434 results found
-
Differentiate between Salon Request (Any Stylist), Stylist Request (New), and Stylist Request (Repeat) within the Booking Process
Ideally, the business can add a tag or button that lives in every booking process. Once the client details and services are entered and confirmed, the operator (and online) will select one of the following boxes:
- Salon Request (Any Stylist)
- Stylist Request (New)
- Stylist Request (Repeat)
Generate all this data into a report - allows businesses to track how clients are coming into the salon. The report should include % of existing guests retained and % of new guests retained. Currently, BLVD's retention report includes any guest who has been in the salon. So, if a business has a very…
15 votes -
Ability to Disable "First Available" Option in Booking Widget
In the case of a salon with only booth renters, this would force the customer to pick their stylist - "first available" might get tricky with 1099 contractors because the business could be viewed as technically assigning specific hours to the contractor
15 votes -
$ amount Offer that doesn't discount ever line item
Currently, if you have an offer that is a dollar amount it takes that amount off of each individual item instead of just that particular amount. For example, we have a referral code where clients receive $10 off when they refer someone. When we enter this offer, it takes off $10 for every service and product on the ticket (which can add up to much more than what they offer should be) instead of only the set amount.
15 votes -
Sales Tax Report
All other salon software I've worked with had a Sales Tax Report. It seems like this should be an easy report and I've been messing around in Beta but cant separate the taxable vs non taxable.
gross sales
taxable sales
non taxable sales
tax collected
15 votes -
Receive alerts for when we receive internal ratings
To avoid having to remember to check the ratings tab it would be helpful to receive alerts either via email or text for when we receive internal ratings.
15 votes -
Schedule appointments by interacting with the calendar on mobile
When on the Boulevard Professional app, it would be helpful to be able to tap/interact directly on availabilities the calendar to schedule appointments, rather than select the plus sign to add a new appointment.
15 votes -
Track and report for multiple registers
Be able to document multiple drawer counts and registers for salons that have more than 1 register.
15 votes -
At checkout, flag when a client with standing appointments, only has 3-4 more standing left - "time to rebook?"
We have MANY clients with standing/recurring appointments and if not caught in time to renew, their spot often gets taken.
15 votes -
Notify when there is a reschedule or a client is added to your daily schedule from another stylist's books.
We notice if a client is rescheduled or moved from one stylist to another, no notification is sent to the stylist about an added appointment like it is if it were a new booking. Example: Stylist A was out sick and her 9am was moved to Stylist B, Stylist B almost missed that she had a 9am because she wasn't sent a text or an alert from the app.
15 votes -
See if a client is on the waitlist after booking an appointment
We've had people book an appointment, but still be on the waitlist for a day further out. It would be nice to see in their profile the days they're on the waitlist for, so we're able to remove from all days once we're able to get them in. This has caused us to double contact a few people who'd been in, but still been on the waitlist. Just not sure the best way to track this.
15 votes -
Adding clients to the wait list
When booking clients on the wait list, there should be a way to add a client to mulitple dates rather than just one and having to go back in and add them again to the other date they asked for. For example add 'Jane Doe to the wait list for the date between 3/1 and 3/10' rather than having to go in and add her 10 times.
15 votes -
When product is returned it should be removed from client purchase history
When product is returned it should be removed from client purchase history or at least indicated that the item was returned so staff doesn't promote a product that the client didn't like
15 votes -
Would be great if Messages and Online Booking notifications also made a sound on desktop similar to help chat notifications
A pleasant chime would help receptionists know they have something to do :)
15 votes -
Print price tags from received PO's for retail items
New York City consumer affairs requires prices on all retail items.
15 votes -
Front Desk Report - Detailed Time Log every step.
As we have Unconfirmed > Confirmed > Arrived > Completed in the Front Desk view.
It would be great to actually track exact time the client arrived. Was active and checked out with the exact time log. Boulevard already Logs this information, we just need a report of it.
Example client Anna had a 1pm appointment but came at 1:10pm
Stylist John took Anna at 1:15pm to his chair but spend 3.5 hours on her instead of the 3 hours allocated.
Anna Checked out at 3:45PM, instead of ~3pm.
As a business we want to know 2 things. If the…
15 votes -
When DUO is disconnected, show a red banner at the top of dashboard
"Duo is currently not connected, please try to reconnect or click here to troubleshoot". This would give staff a heads up to get this reestablished prior to a sale rather than during.
15 votes -
Reporting/History for Admin
Having a way to see who booked/cancelled an appointment for accountability.
Additionally, have an admin report to see login history (time, date, IP)
15 votes -
Stylist information
It would be incredibly helpful for booking and training if there was an option for management to make notes about each employee and their services that would pop up when you click on the employee photo on the calendar.
15 votes -
Nightly Summary
Nightly sales report via email. Each night you receive an email with how much you made for the day/weekend. This is what will be deposited into your bank account the following day(mon-thurs). The weekend will be sent out on Sunday night(fri-sun) Includes a list of the follow: clients name, date of service including tips. This includes gift cards sold. Gloss Genius has this feature and I loved it. Bummed its not here.
14 votes -
Providers getting a notifications that their appointments got rescheduled. Clients get this but not providers
Providers getting a notification that their appointments got rescheduled. Clients get this but not providers dont.
14 votes
- Don't see your idea?