7434 results found
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14 votes
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14 votes
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14 votes
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Customize Client Instructions for Confirmation & Reminder
would like to be able to customize the client instructions separately for the booking and reminder emails so that they get two sets of instructions.
14 votes -
14 votes
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Mass Update Client's Upcoming Appointments
My business runs on a membership basis and most members set up recurring appointments. Need a way to automatically cancel all upcoming appointments should members cancel their membership without individually going to each appointment.
14 votes -
Cancellation fee customization improvement
Including; business charge for cancellation fee, set time limit for when appt can no longer be cancelled without fee, for clients that have been charged cancellation fee before auto increase their cancellation fee with notice for future appts, option to divert controlled portion of cancellation fee to account credit.
14 votes -
Superbill send out for insurance reimbursment
What needs to be included:
Business Info - address, phone, email
Service Provider + Tax ID
Clients name / info
Date of service
Area for Itemized section of service provided including treatment codes and diagnosis codes
Total amount paid
Last 4 digits of card used.14 votes -
Rescheduling appointments between multiple location salons
Currently there is no work around for this, except to completely delete the techs schedule, delete all the scheduled apts, and re-open and re-book apts at the other location. It's extremely tedious and leaves a lot of room for error, especially if you're making scheduling adjustments for a big amount of time. The interface doesn't allow you to reschedule clients apts to the other location either. It's really inconvenient!
IE we are currently under construction at one of our locations, so a few of our stylists temporarily moved their books to the second location. Now, when we have to move…
14 votes -
Ability to see gift card balance on checkout page
Lash lover's is requesting to be able to see gift card balances from the checkout window as opposed to having to go into client profile or gift card screen. (Low priority)
14 votes -
Inventory Adjustments
give us the option to add more than one category at a time when adjusting inventory. make it like inventory reports where we can count multiple categories. this will save lots of time
14 votes -
Vouchers - Set expiration date after cancellation
Business would like to be able to set an expiration date for any remaining vouchers when a client cancels their membership.
14 votes -
Online gift card purchase notifications
It would be helpful to be able to receive notifications when a client purchases a gift card online themselves. Such as the bell icon or even a push notification.
14 votes -
Lead Management
Ability to respond and manage leads
14 votes -
Applying gift card balances for memberships
Apply gift card balance to membership subscription before charging credit card on file
14 votes -
Shorter Appointments having less availability
For appointments that are shorter in duration if most appointments are 1h+ I would love if there was a way for online booking offering less amounts of times for the shorter appointments and coupling them with existing appointments. For example if a stylist has a haircut appointment at 12:30, only offering for that day 12:15 or, 1:30 so the appointments are stacked instead of separated out.
14 votesOriginally thought we were going to include this in the March 2024 update to precision scheduling, but it didn't make the cut.
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Membership Cancellation Reasons
Create a required drop down on the dashboard so when a member cancels, a required reason field should be filled out before the cancellation is processed. This feature should also be able to be exported under the member reporting feature so we can analyze on churn.
14 votes -
A place to see Register notes
When we submit a drawer count and add notes to it, the notes do not appear. Where can we find these notes? Would be so helpful
14 votes -
Publish Schedule and alert Employee Via Email
When i make changes to the schedule on Blvd i would like the option to publish the changes and alert the employee of her new schedule change.
Ideally the alert will tell:
Location
Week Dates
Hours for the weekShould be a simple addition but SUPER beneficial for us.
14 votes -
Ability to add gratuity for non-card payment methods on Duo app
With the reception app, we were able to have the client select gratuity and then check them out via the dashboard. With the Duo, we now have to verbally ask for gratuity on all non-card payment methods. Would love to have the ability to send gratuity options to the duo app even for payments that don't require a card.
14 votes
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