8143 results found
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Disable double booking during processing time for some staff members
It would be helpful if the double booking option could be staff specific. For instance, one stylist is able to double book during the processing time of one appointment, but another stylist does not take clients during processing time of other appointments.
16 votes -
Group checkout
The ability to group checkout into one payment - ie family members in different appointments checking out together.
Thank you :-)
16 votes -
Gift Certificates attaching to the recipient account/file
When a person purchases a Gift Certificate for someone, having that gift card automatically attach to the client receiving the gift certificate's account as an option for them to use in check out. While I understand the benefit of just selling a card and then its up to the recipient to keep track of the card. The likeliness of them not using it is higher which generates profit but we are making an effort with software such as this to keep track of everything else about our clients, why not their gift certificates?
16 votes -
Rescheduling appointments between multiple location salons
Currently there is no work around for this, except to completely delete the techs schedule, delete all the scheduled apts, and re-open and re-book apts at the other location. It's extremely tedious and leaves a lot of room for error, especially if you're making scheduling adjustments for a big amount of time. The interface doesn't allow you to reschedule clients apts to the other location either. It's really inconvenient!
IE we are currently under construction at one of our locations, so a few of our stylists temporarily moved their books to the second location. Now, when we have to move…
16 votes -
Booking interval customization by service provider
I have one staff member who needs his booking intervals online to be every 30 minutes only, not less or more. It would be useful to have booking intervals be a choice for each service instead of 15 minutes or 30 minutes for all services.
16 votes -
Transfer product from location to location
adding a feature on "Adjust Quantities" that allows you to move product from one location to the other, and have it update the inventory at the other location.
Manage > Products > Adjust Quantities > Transfer to "enter location here"
we have two locations, and my location is called "Northeast" if i want to do a transfer to our other location which is called "Uptown" this how it would look if the feature was added:
Manage > Products > Adjust Quantities > "Transfer to Uptown"
and this way the item that i had transferred to "Uptown" would be taken out…
16 votes -
Booking questions for booking widget
Prior to booking, widget should prompt client to answer the following questions:
- Is this booking for you?
- If yes > normal booking flow
- If no > is this booking for a minor?
16 votes -
Vouchers - Set expiration date after cancellation
Business would like to be able to set an expiration date for any remaining vouchers when a client cancels their membership.
16 votes -
View full week schedule for self
please make it possible to see 5 day schedule
16 votes -
Have the ability to customize the post appointment ratings email sent to clients
Business wants the ability to create custom post appt ratings emails sent to client or have the ability to add link within email.
16 votes -
Show add ons and modifiers on calendar tiles
Staff are not due diligent enough to check for the add on service on the main appt and could cause unhappy clients. Making it more visible will allow staff to not have to make extra clicks into the appt to find more information about it.
16 votes -
ALERT icon next to clients name visible from schedule
It doesn't make sense that we can't see a booking alert unless we click into the client profile. The purpose of an ALERT is to well, ALERT the desk but we shouldn't need to go into every profile everyday to make sure we are not missing one.
16 votes -
Customize client accomodations in the client profile
Would love the ability to add client accommodations in the "accommodations" tab in the client profile versus only being able to set it when booking.
16 votes -
Waitlist history
Would love to look back on waitlist appointments that were not added to the calendar in order to understand what we are turning away
16 votes -
Training dashboard for new hires
We would like a training dashboard for new hires to be able to manipulate appointments/work the front desk without using the actual live dashboard.
16 votes -
Employee schedule list view on app
The app should have a feature that allows employee to see their schedule for that week and following weeks (ex. Monday 10am-5pm, Thursday 10am-2pm). As of right now I am having to send my employees screenshots of the schedule on the dashboard. Which is not very accurate in the case of availability changes. The only way for them to see when they work is to rely on the "grey areas" of availability under their name which is very difficult and leaves too much room for error.
16 votes -
At checkout, flag when a client with standing appointments, only has 3-4 more standing left - "time to rebook?"
We have MANY clients with standing/recurring appointments and if not caught in time to renew, their spot often gets taken.
16 votes -
Would be great if Messages and Online Booking notifications also made a sound on desktop similar to help chat notifications
A pleasant chime would help receptionists know they have something to do :)
16 votes -
Cancellation list to have a current appointment column to show who has already been rescheduled
It would be so helpful to have a column on the cancellation list that shows if they currently have another appointment so that we don't have to go searching their profiles. It would reduce the wasted time of searching through this. Thanks!
16 votes -
Employee Files
It would be great to have fields in staff profiles to enter their birthdays, emergency contacts, address, start date/termination date, and social security number. this way I do not have to have their physical employee file with me or go to the physical file cabinet for this information.
I do not really need emergency contact information for guests, but I definitely for staff. Thank you.
16 votes
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