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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.
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8483 results found

  1. There should be a simple and efficient way to modify or update a service during guest checkout without needing to delete and recreate the entire service entry. Additionally, any changes made should not remove the corresponding block from the calendar view.

    18 votes

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  2. Have certain staff have the ability to unlock submitted charts.

    18 votes

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  3. Similar to the recent update to FORMS, please allow CHARTS to expire after a certain period of time. This would be helpful for medspas where GFEs(Good Faith Exams) need to be redone every year. Thank you.

    18 votes

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    Waitlisted  ·  2 comments  ·  Admin →
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  4. Can we please get Time Blocks for Resources as we have for Providers?? We need to block a laser off for 3 hours for a scheduled Service Call, but Do Not want to set the entire day as 'Unavailable'. As there are already appoints set for that day and we would like our available hours to be open for booking. Thank you!

    18 votes

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  5. When purchasing a gift card, allow for it to be assigned to a particular service, and individual. Also show the gift card balance somewhere in the client profile

    18 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  6. As the owner I would like the option to see all booking notifications/reschedules/cancellations for all my staff, right now it is on an individual basis so I can only see my own notifications.

    18 votes

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    1 comment  ·  Admin →
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  7. We should be able to do the compare function and then send the photo directly to the client from Boulevard.

    18 votes

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    Waitlisted  ·  3 comments  ·  Admin →
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  8. When clients schedule multiple appointments online, the system does not link the appointments together.

    18 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  9. A client created a reservation for themselves and a guest but when they had cancelled the reservation on Boulevard it only cancelled the main client and did not cancel their "Guests" reservation. They assumed that both reservations were cancelled so a simple "did you want to cancel this one as well" would have saved us the money and time!

    18 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  10. I would like to be able to utilize the marketing feature to send clients birthday emails and discounts but I can't do this because birthdays aren't collected when a client creates their profile. I would like this to at least be an option for them when online booking.

    18 votes

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    Waitlisted  ·  2 comments  ·  Admin →
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  11. Your lists for internal marketing are not sufficient to run basic marketing. I cannot exclude people, or combine lists. Or monitor the frequency of contact.
    Please add : exclude clients already booked.
    Please add: Do not email if has been emailed in 15, 30, 60 days
    Please add: Email client of x employee AND x employee. (currently it it is set as or)

    18 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  12. 18 votes

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    Waitlisted  ·  3 comments  ·  Admin →
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  13. Being able to customize where additional time needed for an add-on service goes. Currently, the additional time for an add-on service goes under "duration." However this creates a problem when a stylists is double booking. For example: The base service is a full highlight. If the add on time is added to the "duration" then application time is too long, and then client #2 arrives too late. Further, then there is not enough time to actually do the deep condition service after rinsing the color from client #1. You cannot do a deep condition treatment before or during a color…

    18 votes

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    Waitlisted  ·  8 comments  ·  Admin →
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  14. 18 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  15. 18 votes

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    Waitlisted  ·  5 comments  ·  Admin →
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  16. My business runs on a membership basis and most members set up recurring appointments. Need a way to automatically cancel all upcoming appointments should members cancel their membership without individually going to each appointment.

    18 votes

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  17. Make ratings public on website, within online booking tool or Google.

    18 votes

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  18. The ability to group checkout into one payment - ie family members in different appointments checking out together.

    Thank you :-)

    18 votes

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    Waitlisted  ·  2 comments  ·  Admin →
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  19. HIPAA compliant way for spas to take before and after photos

    18 votes

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    1 comment  ·  Admin →
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  20. Would be super important to have a membership filter option on the Clients tab for marketing purposes.

    18 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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