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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.
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8143 results found

  1. Report showing total vacation and sick days taken by staff

    Could be synced with time blocks on calendar

    18 votes

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  2. Providing a QR or barcode for online gift cards would make them much easier to redeem from a phone with our current barcode scanners. It also looks more professional and up to date than typing in a number from the email.

    18 votes

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    1 comment  ·  Admin →
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  3. If clients have multiple services and decides to cancel one(same day cancellation), there should be an option that allows us to cancel only that service so that it would be shown in their history.

    18 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  4. if a client reschedules their appointment themselves they won't get an updated confirmation email and I need this. this has resulted in double booking themselves or just not showing up.
    Square has so many features BLVD doesn't and I think you could get a few tips from them? TY!

    17 votes

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  5. it would be great to be able to send a secure link for clients to add their card of file the way mangomint does.

    17 votes

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  6. A patient will sometimes buy a package and want to use the first item of the package the same day they buy it. currently, you have to do 2 individual orders to complete it. this makes it much more complex and takes extra time at checkout and can be confusing in the patient summary.

    17 votes

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  7. We need a report that shows a period of time, such as a year, but as a month-by-month comparison. We would also like to be able to compare periods from different years to more easily understand growth.

    17 votes

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    1 comment  ·  Reporting  ·  Admin →
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  8. It should be possible to make edits to charts after being completed, and the edits should be auditable. There should be a larger character limit as well than notes currently allow.

    17 votes

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  9. When using the default appointment cancellation flow, and cancelling an appointment, the appointment still counts in the total Appointment Count metric and commission is still earned for the service that was not performed, if the cancellation discount is not 100% or is charged as a dollar amount. This causes commission to be paid out, despite the provider assigned the appointment not performing the service, potentially losing the business money.

    17 votes

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  10. Add camera grids and face alignment templates (like RXPhoto) so photos can be lined up the same way every time. This would allow consistent before/after pictures with preset angles (front, profile, 45°) and make comparisons more accurate.

    17 votes

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  11. Need medical/surgical history that can pull-over/auto populate like allergies and medications and can be found in their chart where allergies and medications are now

    17 votes

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  12. There should be a simple and efficient way to modify or update a service during guest checkout without needing to delete and recreate the entire service entry. Additionally, any changes made should not remove the corresponding block from the calendar view.

    17 votes

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  13. Have certain staff have the ability to unlock submitted charts.

    17 votes

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  14. Similar to the recent update to FORMS, please allow CHARTS to expire after a certain period of time. This would be helpful for medspas where GFEs(Good Faith Exams) need to be redone every year. Thank you.

    17 votes

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    Waitlisted  ·  2 comments  ·  Admin →
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  15. Could you add more search criteria to search for charts that are in progress and have not been completed? As in a date range and by service staff so it's easy to identify incomplete charts for a range of dates and not by one day only and to filter by staff member.

    17 votes

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  16. We would like medical conditions to be a field on forms and charts with the ability for them to autopopulate.

    17 votes

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  17. add a feature to allow prices to be set on the backend but hidden from clients during booking? Right now, we set prices to $0 to prevent price shopping, but this requires staff to manually enter the price at checkout. A solution where staff see the correct price while clients see a placeholder (e.g., “Pricing Provided at Appointment”) would save time, reduce errors, and discourage price-sensitive browsing.

    17 votes

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  18. where you can put add on products WITH a service so you can still track the inventory but help everyone remember to offer to patients. also lets patients see more of what you have if you are looking to book online

    right now you can do it by making it an add on SERVICE but then you dont track inventory!

    17 votes

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  19. Send an automatic email to clients a few weeks before their voucher is set to expire.

    17 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  20. Staff does not get notified if an appointment is modified or moved from another provider. This causes issues for the staff unless they habitually check their schedules and creates more work for the front desk team because they now have to reach out to make sure the provider sees the update/change.

    17 votes

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