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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.
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7415 results found

  1. ...instead of only after the original time of the cancelled appointment has past. Currently, cancelled appointments don't show up in client history until they are "history" this can create booking confusion when a client is referencing a cancelled appointment and we can't find it without searching the cancellations report. The cancellation list is very hard to search through since you can't filter or just search a client without loading page after page.

    We have a call center team and this has created a lot of confusion for them

    17 votes

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  2. Report showing total vacation and sick days taken by staff

    Could be synced with time blocks on calendar

    17 votes

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  3. Providing a QR or barcode for online gift cards would make them much easier to redeem from a phone with our current barcode scanners. It also looks more professional and up to date than typing in a number from the email.

    17 votes

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    1 comment  ·  Admin →
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  4. In the instance of disputed transactions, include error messaging that transaction has been disputed and cannot be refunded.

    17 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  5. I wish there was a way to 1) access the texts you have with clients on the desktop browser in the mobile app and 2) continue texting clients within the app from the businesses dedicated phone number instead of it pulling up your phone's text messaging app and using your personal phone number.

    16 votes

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  6. Service providers should receive a push and/or text notification when a client or the front desk reschedule an appointment that impacts a service provider.

    16 votes

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  7. BLVD needs to integrate with an AI agent that can book appointments after hours, missed phone calls etc.

    16 votes

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  8. Add camera grids and face alignment templates (like RXPhoto) so photos can be lined up the same way every time. This would allow consistent before/after pictures with preset angles (front, profile, 45°) and make comparisons more accurate.

    16 votes

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  9. It would be great to be able to schedule a membership payment/ membership sale to be a date in the future - Instead we are having to track it manually and manually sell them the membership on the date we want it to start

    16 votes

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  10. Have certain staff have the ability to unlock submitted charts.

    16 votes

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  11. Peoples time is valuable and the inability to either sync reviews with Google or customize the link is a missed opportunity to have reviews seen!

    16 votes

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  12. ability to delete client from client roster, for instance if they have passed away.

    16 votes

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  13. Send an automatic email to clients a few weeks before their voucher is set to expire.

    16 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  14. Delete client profile after a client has passed away. That way there is no chance of accidently using this profile in the future if someone has a similar name.

    16 votes

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  15. We should be able to do the compare function and then send the photo directly to the client from Boulevard.

    16 votes

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    Waitlisted  ·  3 comments  ·  Admin →
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  16. Some of our stylists have suggested having a direct link to book with them for their IG profiles. This would save the client time from being directed to the booking link on our website and have to choose their preferred service provider.

    16 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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    1. Please allow us to categorize forms/charts.

    2. Charts are the entire contents of a patient record. What you are calling a "Chart" should more correctly be called a "Note" or "Chart Note" or "Chart Document".

    3. Text fields should allow either HTML like what we can enter in fields that allow markdown, or at least allow macros where we can use short keystrokes that replace text in the note field. At least allow today's date to be coded in a text field like {{currentdate}}. When patients sign the document, does it come with a date/time stamp? Why not show that on the…

    16 votes

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    1 comment  ·  Admin →
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  17. The business is wanting the ability to have more then one register. They are a single location but they have multiple "register setups" within the business.

    16 votes

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    Waitlisted  ·  2 comments  ·  Admin →
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  18. Right now there is no limit to how many transactions can be performed using an offer code. Some businesses only want the client to be able to purchase a discounted gift card once but there is no limit currently to how many they can purchase.

    16 votes

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    Waitlisted  ·  3 comments  ·  Admin →
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  19. The business would like specific staff to be able to build forms but not have them have access to all business settings.

    16 votes

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    Waitlisted  ·  4 comments  ·  Admin →
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