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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.
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7695 results found

  1. Instead of canceling and scheduling, we would like to change the client for an existing appointment.

    18 votes

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  2. We need a report of each service provider's full list of services, timing and pricing. This is a basic report in every other software system I have ever used. This allows service providers and management to see only the services they perform, timing and pricing in a report. This allows us to easily print out and give to staff and use for reviews, and to write down any desired changes, before putting in the system.

    18 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  3. I wish there was an icon on a client's profile to indicate that there's a payment method on file when making an appointment on the mobile app

    18 votes

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  4. In the timeclock section of the dashboard, I think adding a total time clocked in each day would be helpful so we don't have to calculate the time in our head with Time-in and Time-out.

    18 votes

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  5. 18 votes

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  6. I would love the ability to see some of the sales data in a chart or graft. This is especially useful when comparing data over the years.

    18 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  7. Ability to add intake forms that apply to all services to walk-in appointment check-in. Currently, intake forms can only be added after the appointment is on the calendar and we would like to be able to have clients fill this out while they wait for an opening.

    18 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  8. Report showing total vacation and sick days taken by staff

    Could be synced with time blocks on calendar

    18 votes

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  9. If clients have multiple services and decides to cancel one(same day cancellation), there should be an option that allows us to cancel only that service so that it would be shown in their history.

    18 votes

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  10. There should be a report that can be run for incomplete charts in the reports tab.

    17 votes

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  11. When using the default appointment cancellation flow, and cancelling an appointment, the appointment still counts in the total Appointment Count metric and commission is still earned for the service that was not performed, if the cancellation discount is not 100% or is charged as a dollar amount. This causes commission to be paid out, despite the provider assigned the appointment not performing the service, potentially losing the business money.

    17 votes

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  12. It would be amazing to be able to see a Cancelation Rate % of clients who cancel on service provider's schedule. The ideal statistic would show a % which would be factored by the amount of clients who cancel their appointment within the selected time frame, but do not rebook.

    This helps because it shows if a certain provider is perhaps doing well in rebookings, but most of the clients then cancel their future appointments so it's not really helpful just to see a high rebooking %.

    17 votes

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    1 comment  ·  Reporting  ·  Admin →
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  13. Set holiday closure schedule that reoccurs every year without manually re-entering.

    17 votes

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  14. Please make it possible to just require a flat deposit amount across all services instead of % !

    17 votes

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  15. where you can put add on products WITH a service so you can still track the inventory but help everyone remember to offer to patients. also lets patients see more of what you have if you are looking to book online

    right now you can do it by making it an add on SERVICE but then you dont track inventory!

    17 votes

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  16. Staff does not get notified if an appointment is modified or moved from another provider. This causes issues for the staff unless they habitually check their schedules and creates more work for the front desk team because they now have to reach out to make sure the provider sees the update/change.

    17 votes

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  17. We should be able to do the compare function and then send the photo directly to the client from Boulevard.

    17 votes

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    Waitlisted  ·  3 comments  ·  Admin →
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  18. I think it's critical to have the option "get quote" instead of a price. Some of our services vary in price, so we would love the client to contact us so we could tell them more about the pricing situation. Now the only option is to put "$0" and then in the description ask them to contact. It just doesn't make sense not having the option.

    17 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  19. Only allow one offer code to be applied in a checkout window

    17 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  20. It would be very helpful if we add credit card option directly from the New Appointment tab.

    17 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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