7159 results found
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More Filters for Client Tab for marketing issues
Would be super important to have a membership filter option on the Clients tab for marketing purposes.
16 votes -
Better cash management system
Cant call yourself a POS system without a cash drawer and better way of tracking cash within the system
16 votes -
Allow more options for Offers
I would like to see the ability to limit offers to smaller segments of the audience using more filters. It would also be great to have expiration dates for offers, that way we don't have to remember to delete them when they are done.
16 votes -
Show add ons and modifiers on calendar tiles
Staff are not due diligent enough to check for the add on service on the main appt and could cause unhappy clients. Making it more visible will allow staff to not have to make extra clicks into the appt to find more information about it.
16 votes -
ALERT icon next to clients name visible from schedule
It doesn't make sense that we can't see a booking alert unless we click into the client profile. The purpose of an ALERT is to well, ALERT the desk but we shouldn't need to go into every profile everyday to make sure we are not missing one.
16 votes -
"Unmerge" appointments in a group for individual checkout
We would like to be able to separate services from one order ticket. We often have large groups come in that are booked under one name, but are paid for separately. Ex: Large wedding parties or business groups. Recreating each individual's specific service is time consuming and it would be more efficient to just drag them off to another order.
16 votes -
Training dashboard for new hires
We would like a training dashboard for new hires to be able to manipulate appointments/work the front desk without using the actual live dashboard.
16 votes -
Make Client notes printable
We store formula histories in the client notes and some of our stylists like them printed. There is no good option to print the notes, so we have to copy and paste into word to be able to format them. A printable report of this would be awesome.
16 votes -
For Multi-Location Salons - Switching back to today's date when toggling between locations
Currently when switching between locations, if you're on a future date on the calendar and then switch to the other location, it jumps back to today's date. This is a hindrance when trying to book an appointment and you're trying to check the same date at both locations. It adds time and is annoying for the client if you have to ask them for the date a second time.
16 votes -
Employee schedule list view on app
The app should have a feature that allows employee to see their schedule for that week and following weeks (ex. Monday 10am-5pm, Thursday 10am-2pm). As of right now I am having to send my employees screenshots of the schedule on the dashboard. Which is not very accurate in the case of availability changes. The only way for them to see when they work is to rely on the "grey areas" of availability under their name which is very difficult and leaves too much room for error.
16 votes -
Ratings For Cancellation Charged Clients
Ability to not have ratings sent on clients that are charged no show/cancellation fees. Currently, a rating will send and the client will usually leave a bad review because they are being charged for a service they did not receive.
Workarounds:
- Making a Product called Cancellation Fee (will mess up their reporting)
- Not sending a receipt at the time of charge (higher possible chargebacks from client)
- Turning off the ratings feature before charging a no show fee then turning it back on once processed and emailed. (a lot of extra work where admin is needed. FD will not have access…
16 votes -
Voiding a register count
It would be very helpful to have the option to void out register counts if someone goofs' their count and accidentally submits.
16 votes -
Code to Imbed Reviews
I would love code that would share reviews and update them as they come in on my website. I would like to choose that they are 4+ stars or above
16 votes -
Ability to print out price stickers with barcodes for retail product
It would be hugely beneficial to be able to print out price stickers with barcodes. Preferably given the option to print them upon receiving a purchase order.
16 votes -
Stylist Service List Report
We need a report of each service provider's full list of services, timing and pricing. This is a basic report in every other software system I have ever used. This allows service providers and management to see only the services they perform, timing and pricing in a report. This allows us to easily print out and give to staff and use for reviews, and to write down any desired changes, before putting in the system.
16 votes -
Set reminders for client birthdays
Set reminders within the dashboard for client birthdays
16 votes -
Cancellation list to have a current appointment column to show who has already been rescheduled
It would be so helpful to have a column on the cancellation list that shows if they currently have another appointment so that we don't have to go searching their profiles. It would reduce the wasted time of searching through this. Thanks!
16 votes -
Employee Files
It would be great to have fields in staff profiles to enter their birthdays, emergency contacts, address, start date/termination date, and social security number. this way I do not have to have their physical employee file with me or go to the physical file cabinet for this information.
I do not really need emergency contact information for guests, but I definitely for staff. Thank you.
16 votes -
Reporting to see which clients do/do not have a card on file
When trying to tag profiles that still need a card on file, it's a bit tedious to go through each client profile individually. It would be very helpful to be able to create a report that pulls the clients that do/don't have a card on file.
15 votes -
ability to send forms not attached to an appointment
I think other people have suggested similar things but I have not found this specific one. We seriously need to be able to send forms even if a client does not have a scheduled appointment. There have been several occasions where this has come up. Our current issue is needing to send insurance verification forms for our biller to access BEFORE a client schedules an appointment. This has serious financial implications for both our business and our clients. Having to create a specific service and schedule it on our calendar just to send a form is messy and frankly I…
15 votes
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