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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.
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8143 results found

  1. Allow for privilege settings to carry over to staff app. Limit the ability for service providers to change price/duration settings for services, modify appointments, and edit client details, as necessary.

    20 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  2. It would be helpful if we were given the chance to manually check the "appointment update email" to the client instead of it manually sending them an email or text. Sometimes we adjust timing, processing, etc on the backend which the client doesn't need to know, and if unchecked, they're getting every little update we do behind the scenes.

    19 votes

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  3. With the lack or internal notes/messages, sending requests outside the dashboard (ex: via email) would need a searchable account ID to remain HIPPA-compliant

    19 votes

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  4. It would be great to be able to schedule a membership payment/ membership sale to be a date in the future - Instead we are having to track it manually and manually sell them the membership on the date we want it to start

    19 votes

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  5. Whenever you hit select time on calendar, resources are not being applied. It would be great if it still pulled resources when booking that way. It should also notify you if you are overlapping resources to confirm if you want to do that.

    19 votes

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    Waitlisted  ·  4 comments  ·  Admin →
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    1. Please allow us to categorize forms/charts.

    2. Charts are the entire contents of a patient record. What you are calling a "Chart" should more correctly be called a "Note" or "Chart Note" or "Chart Document".

    3. Text fields should allow either HTML like what we can enter in fields that allow markdown, or at least allow macros where we can use short keystrokes that replace text in the note field. At least allow today's date to be coded in a text field like {{currentdate}}. When patients sign the document, does it come with a date/time stamp? Why not show that on the…

    19 votes

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  6. Please include Service Provider Titles to Booking Confirmations. General feedback from clients was to include titles as the Last Name. The Service Providers have different levels of experience, so this allows the client to choose appropriately when scheduling their service.

    19 votes

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    Scheduled  ·  0 comments  ·  Admin →
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  7. There needs to be the ability to see Product Sales with unit cost on same report. This would reflect the bottom line in order to calculate our net revenue. Currently you have Gross product sales and Net product sales. But net is only net of any discounts, not net of the cost of the product. So really you need an option for columns with gross product sales, discounts applied, cost of products sold and finally, net product revenue. This is the information as a business owner i need to see to compare profit margins etc.

    It would also be helpful…

    19 votes

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    Waitlisted  ·  2 comments  ·  Admin →
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  8. We would like an invite to give feedback/review after the client completes payment via the Duo/iPad set-up. Once they confirm and pay, having an opportunity to give us 1-5 stars and, if they give us 4 or 5 stars, inviting them to review with Google Reviews would be great.

    19 votes

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  9. I think it's critical to have the option "get quote" instead of a price. Some of our services vary in price, so we would love the client to contact us so we could tell them more about the pricing situation. Now the only option is to put "$0" and then in the description ask them to contact. It just doesn't make sense not having the option.

    19 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  10. The ability to add a negative account credit balance to a client's profile. Sometimes card payments don't go through and/or they do not have an alternative payment method so it's necessary to track what a client owes.

    19 votes

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  11. Business wants a report that shows the total number of bookings made online for a specific date range.

    19 votes

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  12. Service providers should be able to leave notes on the Boulevard app without having access to the clients information.

    19 votes

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  13. Reporting on Conversions and KPI need to be made and easily access and to be able to run during any time frame.

    Membership Conversion Reports
    Products sold conversions

    19 votes

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  14. Would like reports to simply display the business times of the day and week.

    19 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  15. The ability to specify / differentiate each Account Credit purchase and what it's applicable towards (without clicking into history, similar to how vouchers are displayed in the Payment Methods Tab). When granting Account Credit, one should be able to choose what it's applicable towards, whether services or retail, or even a specific service or product (like Offers). Account Balance in the form of a deposit should specify that it's a deposit and have an assigned service to use it towards.

    19 votes

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    Waitlisted  ·  3 comments  ·  Admin →
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  16. 19 votes

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    Waitlisted  ·  2 comments  ·  Admin →
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  17. 19 votes

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    Hey folks! This idea has a lot of different requests in the comments, but some of your needs were addressed by today's release: schedule view.

    As of today, you can now view any day's schedule from either the Front Desk or Calendar views in Dashboard. The schedule allows you to filter the day by the forms' statuses to keep track of which appointment still have incomplete forms. Learn more here and enjoy!

  18. 19 votes

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  19. 19 votes

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    Waitlisted  ·  4 comments  ·  Admin →
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