8483 results found
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Per Transaction Option When Creating Offers (Discounts)
Currently when you create an offer it only allows to apply the discount to the item (per item). With this clients are able to use that discount on multiple items that are eligible. Can you all create a "per transaction" option for discounts, so that the client can only receive the discount towards the total transaction. For example, I currently have a $25 discount code. If a client books a massage and facial online they will save $25 on each item saving $50 total. With a "per transaction" option, they would only be able to save $25 total.
20 votes -
Have the ability to redeem vouchers/gift cards when online booking
When a client is booking online - have their vouchers available as payment. Also, a place for a client to redeem a gift card as payment.
20 votes -
add an hourly/salary pay rate.
Not everyone is paid by commission / %
20 votes -
New Marketing Campaign: For Clients Whose Vouchers/Credit is Set to Expire Soon
There are many clients who forget they purchase vouchers or have otherwise unused account credit that leads to high liabilities within reporting. It would be great to be able to target those customers through an automated campaign that automatically reminds customers to come in before their liabilities expire.
20 votes -
Allow location manager to disable email notifications of appointment cancellation
It is very annoying to receive hundreds of notifications when clients book or cancel appointments. This should be a toggle option to turn off notifications for the business level, not just individual providers!
20 votes -
Limits on how often/how many appointments clients can book
Many services have treatment rules that require the client to wait 4 weeks between appointments, but clients can currently book their appointments whenever. By being able to create rules around how close/far apart specific services can be booked, this will minimize the time needed to review and make sure those rules are being followed, since this impacts the treatment experience.
20 votes -
Time Clock - Alerts for forgetting to clock in
An alert or system of alerts for when you forgot to clock-in/out
20 votes -
Specify What Account Credits Are Applicable Towards
The ability to specify / differentiate each Account Credit purchase and what it's applicable towards (without clicking into history, similar to how vouchers are displayed in the Payment Methods Tab). When granting Account Credit, one should be able to choose what it's applicable towards, whether services or retail, or even a specific service or product (like Offers). Account Balance in the form of a deposit should specify that it's a deposit and have an assigned service to use it towards.
20 votes -
Custom Time-Block Repetition
change frequency to set days of the week and times instead of setting time blocks up for every single day repeating weekly
20 votes -
20 votes
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Membership payment options
Give the business the ability for a client to pre-pay a membership, to pay one month in cash, make a payment for another member as a gift, apply gift cards to membership payments etc.
20 votes -
Mobile Optimized Online Booking (website)
The mobile online booking through the website functionality using the widget does not work properly when using your mobile phone. Mobile phone usage has become mainstream, even more so than computers, when booking appointments or ordering food or booking an Uber ride. Mobile optimization should be one of the priorities so that customers can easily book appointments whether on their phones or laptop/desktop computers. Currently, one way this works is by enabling "open in new window". My website is run on SquareSpace and so if I'm simply running the widget, I cannot get on the booking site using the widget.…
20 votes -
Loyalty Points Used as Payment Instead of Discount
We reward our customers with Loyalty points to be used on future services. When a customer redeems the loyalty points on a service the Loyalty points are used as a discount instead of a payment type. This reduces or completely removes the commission that a service provider would have received. This also skews the discount report so it shows larger discounts given than what we have actually given. Loyalty points should be same as cash.
For example, when I personally go to another company to purchase things such as the coffee shop or restaurant they use my rewards points as…
20 votes -
When booking in the dashboard, it shouldn't automatically select requested
If there's a way for staff to decide if its a request or not that would be great when booking internally. It automatically makes it request and you have to unselect the heart. We would rather have to select the heart option.
20 votes -
Rescheduling appointments using the "View Times" method
Incorporate the "View Times" scheduling optimization feature into the rescheduling workflow for the ability to see Best Times v. All Times.
20 votes -
Lead Management
Ability to respond and manage leads
20 votes -
Dark theme
A dark mode of the app would be nice for aesthetic purposes especially in the spas!
20 votes -
Ratings For Cancellation Charged Clients
Ability to not have ratings sent on clients that are charged no show/cancellation fees. Currently, a rating will send and the client will usually leave a bad review because they are being charged for a service they did not receive.
Workarounds:
- Making a Product called Cancellation Fee (will mess up their reporting)
- Not sending a receipt at the time of charge (higher possible chargebacks from client)
- Turning off the ratings feature before charging a no show fee then turning it back on once processed and emailed. (a lot of extra work where admin is needed. FD will not have access…
20 votes -
Only allow clock-ins during certain hours.
We are finding some employees accidentally clock in from home or clock in 40 minutes before their shift and if we could set a limit that would be ideal.
20 votes -
Client reviews attached to staff profiles
Have ratings from clients tied to staff profiles and visible to clients when booking.
20 votes
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