8143 results found
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Limits on how often/how many appointments clients can book
Many services have treatment rules that require the client to wait 4 weeks between appointments, but clients can currently book their appointments whenever. By being able to create rules around how close/far apart specific services can be booked, this will minimize the time needed to review and make sure those rules are being followed, since this impacts the treatment experience.
20 votes -
Time Clock - Alerts for forgetting to clock in
An alert or system of alerts for when you forgot to clock-in/out
20 votes -
lower credit card fees
There has to be a way to lower credit card fees. That was my only hang up with starting Boulevard. I was switching from Glossgenius that had a full percent lower fee. Shopify is also at 2.6% rate. Given that you have so many accounts, I feel that there should be a way to negotiate.
20 votes -
On the client booking - allow clients' stored credit card info on their phone or computer to be automatically entered when booking
On the client booking - allow clients' stored credit card info on their phone or computer to be automatically entered when booking
20 votes -
Custom Time-Block Repetition
change frequency to set days of the week and times instead of setting time blocks up for every single day repeating weekly
20 votes -
Create a monthly view for staff calendars
Have a monthly calendar view so we can see what all staff members are working throughout the month, but from a big picture overview.
We have stylists that work every other Saturday, one Saturday a month, every other friday, etc. Would be much easier to keep track from a monthly view!20 votes -
Staff Wall
A place where staff communications can be posted. whether it be one to another or from the owners. This way important bits of info can be put on display.
-Send notifications to the team
-post for historical20 votes -
20 votes
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Remove black overlay from banner
Our graphics and photos look terrible when shaded with the automatic black overlay. Please remove or make adjustable so branding can shine.
20 votes -
Client Profile/Appointment + Treatment Plan Section
It would be super helpful to have a section besides the notes where the service provider can write out the treatment plan for the client for that visit. This way you can refer to it at any time in the future, the person checking out the client can easily see it and it can also be referred to if the client calls in and inquires about it.
20 votes -
Mobile Optimized Online Booking (website)
The mobile online booking through the website functionality using the widget does not work properly when using your mobile phone. Mobile phone usage has become mainstream, even more so than computers, when booking appointments or ordering food or booking an Uber ride. Mobile optimization should be one of the priorities so that customers can easily book appointments whether on their phones or laptop/desktop computers. Currently, one way this works is by enabling "open in new window". My website is run on SquareSpace and so if I'm simply running the widget, I cannot get on the booking site using the widget.…
20 votes -
Loyalty Points Used as Payment Instead of Discount
We reward our customers with Loyalty points to be used on future services. When a customer redeems the loyalty points on a service the Loyalty points are used as a discount instead of a payment type. This reduces or completely removes the commission that a service provider would have received. This also skews the discount report so it shows larger discounts given than what we have actually given. Loyalty points should be same as cash.
For example, when I personally go to another company to purchase things such as the coffee shop or restaurant they use my rewards points as…
20 votes -
When booking in the dashboard, it shouldn't automatically select requested
If there's a way for staff to decide if its a request or not that would be great when booking internally. It automatically makes it request and you have to unselect the heart. We would rather have to select the heart option.
20 votes -
Rescheduling appointments using the "View Times" method
Incorporate the "View Times" scheduling optimization feature into the rescheduling workflow for the ability to see Best Times v. All Times.
20 votes -
Lead Management
Ability to respond and manage leads
20 votes -
TIME TRACKING
As of now, we have to use a separate software to track employee time off request, time off, sick time, vacation, PTO etc. An integration of time tracking would be super advantageous for salons.
20 votes -
Only allow clock-ins during certain hours.
We are finding some employees accidentally clock in from home or clock in 40 minutes before their shift and if we could set a limit that would be ideal.
20 votes -
Client reviews attached to staff profiles
Have ratings from clients tied to staff profiles and visible to clients when booking.
20 votes -
Stylist Service List Report
We need a report of each service provider's full list of services, timing and pricing. This is a basic report in every other software system I have ever used. This allows service providers and management to see only the services they perform, timing and pricing in a report. This allows us to easily print out and give to staff and use for reviews, and to write down any desired changes, before putting in the system.
20 votes -
Being able to modify "guest of" bookings done online.
I had a client "Jane Doe" book an appointment online for her and her niece. The nieces booking was under "guest of Jane Doe" and I couldn't find a way to modify the nieces account to add her name. I had to create a new booking and modify that and then merge the two accounts.
20 votes
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