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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.
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8483 results found

  1. A place where staff communications can be posted. whether it be one to another or from the owners. This way important bits of info can be put on display.
    -Send notifications to the team
    -post for historical

    21 votes

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  2. When a client books a 'guest of' when we hover over the appointment, both appts should light up so we can see they are together....

    21 votes

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  3. 21 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  4. Our graphics and photos look terrible when shaded with the automatic black overlay. Please remove or make adjustable so branding can shine.

    21 votes

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  5. We have certain estheticians who do not perform certain services, but even if they are non assignable in the system reception is still able to book the service in. I know a message pops up that says "This person does not usually perform this service:" , but if you miss that they are still able to book it. The older system we used did not even allow us to move it over and only allowed estheticians who performed the service take the service. A way to have it not even be able to be booked on out end to make…

    21 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  6. We want 1 report that will show both our created referral sources and the "another client" referral source so that we can see all referral sources together.

    21 votes

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    In Progress  ·  0 comments  ·  Admin →
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  7. I have chair-renters, and receiving numerous people's deposits to my bank account gets very messy, especially when the deposits that hit my account aren't labeled. I would appreciate if each stylist could have their own deposits hit their personal Merchant account, that way I don't have to Paypal each stylist their deposits for the week.

    21 votes

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    Waitlisted  ·  3 comments  ·  Admin →
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  8. Currently using Paycor for payroll needs - includes commission, hourly rate if applicable, tips, business charges.

    21 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  9. Can we decide when we want the client to get text or email confirmations? Sometimes we don't want a new client to get the confirmation before because sometimes we fudge the books a little for a comp service we do at the bowl before the service.

    21 votes

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    Waitlisted  ·  4 comments  ·  Admin →
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  10. This feature used to tell who made the alert and that would be really helpful to have back

    21 votes

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    Waitlisted  ·  6 comments  ·  Admin →
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  11. As of now, we have to use a separate software to track employee time off request, time off, sick time, vacation, PTO etc. An integration of time tracking would be super advantageous for salons.

    21 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  12. Booker/Mindbody has this feature, people can choose which customer reviews to push to their own website, where they are featured prominently with any associated comments

    21 votes

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  13. Allow for privilege settings to carry over to staff app. Limit the ability for service providers to change price/duration settings for services, modify appointments, and edit client details, as necessary.

    21 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  14. Allowing user to shorten or lengthen appointments blocks from main page

    21 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  15. our former booking platform had an Express Booking option. New client would call in, we would get their name and number and book the service with service provider and then while still on the phone we selected "Express book" we would say "did you see that text come through?" OK perfect. Just finish filling that out in the next 10 min and your booking will be confirmed and all set. It is time sensitive so make sure you fill it out completely as soon as we get off the phone. They input the rest (Email cc, correct spelling of their…

    20 votes

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  16. Would like the ability to adjust what transactional emails say (ex. booking confirmations, receipts, etc)

    20 votes

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  17. When clients reschedule their own appointments online, the system does not send them an updated communication with the new date and/or time. They then call our business to make sure that it has gone through. Please update this to save time for everyone. Thanks!

    20 votes

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    1 comment  ·  Admin →
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    1. Please allow us to categorize forms/charts.

    2. Charts are the entire contents of a patient record. What you are calling a "Chart" should more correctly be called a "Note" or "Chart Note" or "Chart Document".

    3. Text fields should allow either HTML like what we can enter in fields that allow markdown, or at least allow macros where we can use short keystrokes that replace text in the note field. At least allow today's date to be coded in a text field like {{currentdate}}. When patients sign the document, does it come with a date/time stamp? Why not show that on the…

    20 votes

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    1 comment  ·  Admin →
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  18. Please include Service Provider Titles to Booking Confirmations. General feedback from clients was to include titles as the Last Name. The Service Providers have different levels of experience, so this allows the client to choose appropriately when scheduling their service.

    20 votes

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    Scheduled  ·  0 comments  ·  Admin →
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  19. We need to be able to set custom "low inventory" numbers when using "Bulk Add" in a purchase order. When using bulk add, almost 100 products get added, and many have 4, 5, & 6 units in stock. Then we have to go through and delete those items, making bulk add a feature that doesn't make the process any easier or faster.

    For our business, 5-6 units are full stock for most items. We want to be able to set "low inventory" as 0-2 units per item. Bonus if we could set custom low inventory for different categories as well,…

    20 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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