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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.
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7415 results found

  1. When a client is booking online - have their vouchers available as payment. Also, a place for a client to redeem a gift card as payment.

    18 votes

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    Waitlisted  ·  6 comments  ·  Admin →
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  2. Can we make it a thing where the membership cancellation gets sent to the store manger s email just like appointment cancellations?

    18 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  3. There are many clients who forget they purchase vouchers or have otherwise unused account credit that leads to high liabilities within reporting. It would be great to be able to target those customers through an automated campaign that automatically reminds customers to come in before their liabilities expire.

    18 votes

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    Waitlisted  ·  2 comments  ·  Admin →
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  4. A client created a reservation for themselves and a guest but when they had cancelled the reservation on Boulevard it only cancelled the main client and did not cancel their "Guests" reservation. They assumed that both reservations were cancelled so a simple "did you want to cancel this one as well" would have saved us the money and time!

    18 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  5. Business wants a report that shows the total number of bookings made online for a specific date range.

    18 votes

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  6. It feels cheap and the marketing is not robust enough to merit nickel and dimeing us. If the eblast capability were better, but the current email ability is limited. Yes, I'm salty. Consider an integration with a better marketing crm site like mail chimp, constant contact.

    18 votes

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  7. Ability to create a buy one get one free offer code

    18 votes

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    Waitlisted  ·  2 comments  ·  Admin →
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  8. Reporting on Conversions and KPI need to be made and easily access and to be able to run during any time frame.

    Membership Conversion Reports
    Products sold conversions

    18 votes

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  9. Ability to see if a client is on the Waitlist with an Icon and/or through their Client Profile.

    18 votes

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  10. On the client booking - allow clients' stored credit card info on their phone or computer to be automatically entered when booking

    18 votes

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  11. 18 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  12. Have a monthly calendar view so we can see what all staff members are working throughout the month, but from a big picture overview.
    We have stylists that work every other Saturday, one Saturday a month, every other friday, etc. Would be much easier to keep track from a monthly view!

    18 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  13. 18 votes

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    Hey folks! This idea has a lot of different requests in the comments, but some of your needs were addressed by today's release: schedule view.

    As of today, you can now view any day's schedule from either the Front Desk or Calendar views in Dashboard. The schedule allows you to filter the day by the forms' statuses to keep track of which appointment still have incomplete forms. Learn more here and enjoy!

  14. Give the business the ability for a client to pre-pay a membership, to pay one month in cash, make a payment for another member as a gift, apply gift cards to membership payments etc.

    18 votes

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  15. My salon 99% uses the professional app and we do not rely on a the dashboard to operate. When viewing a client's history notes, this isn't possible and we do need to use the dashboard. Client history on app please!

    18 votes

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    Waitlisted  ·  5 comments  ·  Admin →
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  16. The mobile online booking through the website functionality using the widget does not work properly when using your mobile phone. Mobile phone usage has become mainstream, even more so than computers, when booking appointments or ordering food or booking an Uber ride. Mobile optimization should be one of the priorities so that customers can easily book appointments whether on their phones or laptop/desktop computers. Currently, one way this works is by enabling "open in new window". My website is run on SquareSpace and so if I'm simply running the widget, I cannot get on the booking site using the widget.…

    18 votes

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    Waitlisted  ·  3 comments  ·  Admin →
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  17. Integration with an EMR. Medical system to chart and record of health-related information.

    18 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  18. For the safety of our service providers, we don't want to share their photos externally, but we would like to be able to see them on our Calendar view, so that new front desk workers can quickly learn who is who.

    18 votes

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    Waitlisted  ·  2 comments  ·  Admin →
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  19. Requesting for the booking widget to still ask for a credit card on services/consultations at the time of booking.

    18 votes

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    Waitlisted  ·  2 comments  ·  Admin →
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  20. Currently using Paycor for payroll needs - includes commission, hourly rate if applicable, tips, business charges.

    18 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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