8143 results found
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Tiered commission
Option for tiered commission for staff based on brackets.
22 votes -
Staff to staff messaging
Our business recently moved from an EHR system to Boulevard. In our previous system, staff could send internal messages directly within a patient’s chart to share updates, concerns, or important information about that client.
Right now, Boulevard’s Messages feature is designed for client communication, so there isn’t a built-in way for staff to message each other inside a client profile. This makes it harder to keep patient-related communication organized and tied to the correct record.
A feature that allows staff-to-staff messaging attached to a client profile would help our team collaborate more efficiently and keep all patient communication in one…
21 votes -
NEED a Custom support phone number! The help chat is so frustrating, takes way too long and is not enough support
For what we pay as Boulevard members I believe we deserve to have better custom support. The help chat feels like a joke with ridiculous wait times recently have been over an hour, last chat was close to 3 hours. I feel like there should be a way to schedule a call with tech support when we have something we need help on. I understand you guys thrive on "good tech" but you need a human element. We are all in Customer facing businesses and to be able to talk to a live person is invaluable!!!
21 votes -
Prevent Double Booking
Prevent admin from double booking room, and or device with an alert. Mistakes happen especially when you have several rooms and busy.
21 votes -
Uploading multiple photos at once
We upload at least 5 images at least per client and currently it was VERY time consuming to upload one at at time. Efficiency is everything!
21 votes -
charting
I really like BLVD so far, but a lot of the users on this platform are providing medical treatments and the charting system should reflect that. I want to be able to have lab results integrated, as well as a way to chart a visit of any kind without having to make a form. Ive never had to make forms with other systems. BLVD should include a more medical/professional charting system.
21 votes -
chat function on app
It would be so nice to be able to text people from our app when the receptionist is not available or we are away from the office.
21 votes -
Product wait list!
I would like to be able to see a list of clients waiting for a particular product that is out of stock. The list should show the client's name, the product name, the date of inquiry, and the date the client purchased the product. If a client comes in and purchases the product, they should automatically be removed from the list. The client's notes should also reflect which product they are waiting for. This would be a great feature because it would allow us to see which products are in high demand and would help us to better manage our…
21 votes -
Adjust zoom in before/after photos
Add a slider bar to compare before and after photos to allow direct comparison. This feature is in TouchMD and is super helpful for the team.
21 votes -
HIPPA Compliant Virtual Meeting Appointment
Allow for HIPPA-compliant virtual appointments. Easy to send out links and keep client's information safe.
21 votes -
Edit cart - online booking
I've been open for 10 days and have had more than a dozen people come in frustrated on the page that says "add more" It is not even close to intuitive that you need to click on the service to remove it. There has to be a button added! Please!!!
21 votes -
Exclude Gratuity from Sales
Is there a way to exclude tips from sales (gross/net). I have to go into every spreadsheet I pull and manually adjust this.
21 votes -
Membership cancellation
Can we make it a thing where the membership cancellation gets sent to the store manger s email just like appointment cancellations?
21 votes -
Ability to show photos by services
The business would like the ability to include a photo with the service so that the clients better understand what they are booking.
21 votes -
Do not charge for marketing.
It feels cheap and the marketing is not robust enough to merit nickel and dimeing us. If the eblast capability were better, but the current email ability is limited. Yes, I'm salty. Consider an integration with a better marketing crm site like mail chimp, constant contact.
21 votes -
Buy one get one free offer codes
Ability to create a buy one get one free offer code
21 votes -
Inventory on Hand Date Filter
The business said that it is TOP priority that this report have the option to filter by date. They are needing to report on what inventory was month to month. At this time there is no date filter.
21 votes -
guest of hilight
When a client books a 'guest of' when we hover over the appointment, both appts should light up so we can see they are together....
21 votes -
21 votes
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Not allowing a service to me put on someones books if they do not offer it.
We have certain estheticians who do not perform certain services, but even if they are non assignable in the system reception is still able to book the service in. I know a message pops up that says "This person does not usually perform this service:" , but if you miss that they are still able to book it. The older system we used did not even allow us to move it over and only allowed estheticians who performed the service take the service. A way to have it not even be able to be booked on out end to make…
21 votes
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