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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.
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  1. I really like BLVD so far, but a lot of the users on this platform are providing medical treatments and the charting system should reflect that. I want to be able to have lab results integrated, as well as a way to chart a visit of any kind without having to make a form. Ive never had to make forms with other systems. BLVD should include a more medical/professional charting system.

    20 votes

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  2. After a consultation we should be able to email or text a quote to clients

    20 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  3. It would be so nice to be able to text people from our app when the receptionist is not available or we are away from the office.

    20 votes

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  4. I would like to be able to see a list of clients waiting for a particular product that is out of stock. The list should show the client's name, the product name, the date of inquiry, and the date the client purchased the product. If a client comes in and purchases the product, they should automatically be removed from the list. The client's notes should also reflect which product they are waiting for. This would be a great feature because it would allow us to see which products are in high demand and would help us to better manage our…

    20 votes

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  5. Currently when you create an offer it only allows to apply the discount to the item (per item). With this clients are able to use that discount on multiple items that are eligible. Can you all create a "per transaction" option for discounts, so that the client can only receive the discount towards the total transaction. For example, I currently have a $25 discount code. If a client books a massage and facial online they will save $25 on each item saving $50 total. With a "per transaction" option, they would only be able to save $25 total.

    20 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  6. Can we make it a thing where the membership cancellation gets sent to the store manger s email just like appointment cancellations?

    20 votes

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  7. There are many clients who forget they purchase vouchers or have otherwise unused account credit that leads to high liabilities within reporting. It would be great to be able to target those customers through an automated campaign that automatically reminds customers to come in before their liabilities expire.

    20 votes

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    Waitlisted  ·  2 comments  ·  Admin →
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  8. Would love to have tiers available to reward our most loyal clients even more - i.e. once you've earned 1,000 points within the year, you earn an extra 0.5 points per dollar spent.

    20 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  9. It is very annoying to receive hundreds of notifications when clients book or cancel appointments. This should be a toggle option to turn off notifications for the business level, not just individual providers!

    20 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  10. Many services have treatment rules that require the client to wait 4 weeks between appointments, but clients can currently book their appointments whenever. By being able to create rules around how close/far apart specific services can be booked, this will minimize the time needed to review and make sure those rules are being followed, since this impacts the treatment experience.

    20 votes

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  11. There has to be a way to lower credit card fees. That was my only hang up with starting Boulevard. I was switching from Glossgenius that had a full percent lower fee. Shopify is also at 2.6% rate. Given that you have so many accounts, I feel that there should be a way to negotiate.

    20 votes

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  12. change frequency to set days of the week and times instead of setting time blocks up for every single day repeating weekly

    20 votes

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  13. 20 votes

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  14. 20 votes

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  15. My salon 99% uses the professional app and we do not rely on a the dashboard to operate. When viewing a client's history notes, this isn't possible and we do need to use the dashboard. Client history on app please!

    20 votes

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    Waitlisted  ·  5 comments  ·  Admin →
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  16. Requesting for the booking widget to still ask for a credit card on services/consultations at the time of booking.

    20 votes

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    Waitlisted  ·  2 comments  ·  Admin →
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  17. If there's a way for staff to decide if its a request or not that would be great when booking internally. It automatically makes it request and you have to unselect the heart. We would rather have to select the heart option.

    20 votes

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  18. We really need to be able to toggle taxes on or off for services and/or products. Diplomats, non-profit organizations and others are tax exempt. We have several thousand dollars in sales each year that are non-taxable, and Boulevard has NO solution for this, so we lose money every time: we need this yesterday! We, of course, also need reports to show the non-taxable sales for reporting in accounting and payment of sales taxes to the state authorities.

    For more info: https://www.state.gov/sales-tax-exemption/#rulesandregs

    20 votes

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  19. Is there any way to make the Calendar view have a feature where the color for each nail technician, has different levels of shading based on if the guest is late/been checked in/ and checked out.

    I am aware it shades itself when a guest is checked out. But looking at the calendar view is the simplest way for me to know what is going on with each nail tech and to get an overall view of where I need to help, what to set up for them, etc.

    Is there also a way to see appointment logs such as…

    20 votes

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  20. Have ratings from clients tied to staff profiles and visible to clients when booking.

    20 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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