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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.

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7151 results found

  1. The reports (BETA) need to update in real time. For example. I need to pull a sales report for today and it shows NO data, and says it was last updated at 10:15pm the previous day (over 12 hours ago!).

    19 votes

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  2. 19 votes

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    1 comment  ·  Admin →
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  3. A dark mode of the app would be nice for aesthetic purposes especially in the spas!

    19 votes

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    1 comment  ·  Admin →
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  4. Have ratings from clients tied to staff profiles and visible to clients when booking.

    19 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  5. Booker/Mindbody has this feature, people can choose which customer reviews to push to their own website, where they are featured prominently with any associated comments

    19 votes

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  6. Reports that show how many upgrades/per-booked services the front desk staff booked. As well as a report to show all appointments broken down by appointment type that they booked.

    19 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  7. I had a client "Jane Doe" book an appointment online for her and her niece. The nieces booking was under "guest of Jane Doe" and I couldn't find a way to modify the nieces account to add her name. I had to create a new booking and modify that and then merge the two accounts.

    19 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  8. 19 votes

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  9. I would like to see at the top of the screen quickly who is logged into the computer. That way I know if a manager etc left themselves logged in.

    19 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  10. Please allow us to:

    • Brand the look of our text box with custom colors
    • Allow us to set a message of active text hours so that clients don't think we are active 24hr a day
    19 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  11. 19 votes

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  12. In a client's account there will be a red banner asking you to fix a highlighted section with an error. The highlight is a dark, red line and can be easily missed if you're in a hurry. Perhaps the whole input field could change color to make it stand out?

    19 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  13. Would probably require some "Settings" for how overtime is defined

    19 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  14. I need for appointment modification tracking and auditing capabilities.

    I find it dissapointing that there isnt tracking done on an appointment from start to finish. I need to be able to check for mistakes , See when a change was made , See who made the change. This will make it easy incase someone accidently messes up a book and may need tracking to back track.

    I am shocked this is not a thing. How do you excpect managers to manage appointments without a feature like this?

    18 votes

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  15. For many medical service providers, pricing depends on individual factors such as complexity, time required, and specific client needs. This is especially true in HIPAA-compliant med spa settings, where services are more technical than typical salon offerings and often require a personalized assessment before quoting an accurate price. A single listed price can be misleading, creating confusion or unrealistic expectations. To avoid this, we currently list all services at $0 with a note that pricing will be discussed during a free consultation. While this ensures clients receive accurate, customized quotes, it also makes checkout cumbersome since staff must manually enter…

    18 votes

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  16. My salon uses time blocks to let certain employees know about tasks that need to be done at that time / for that day. We want to be able to add notes to the time block, instead of it just being one long title that runs off the edge of the note.

    Ideally we can open a time block and see a longer note inside of it, just like notes on a client's appointment.

    18 votes

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    1 comment  ·  Other  ·  Admin →
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  17. I would like to propose an enhancement to the way account credits or vouchers are currently tracked within the system. At present, when we apply a credit or voucher to a client's account, it is recorded as a sale or deposit, regardless of whether actual money has been received from the client.

    For instance, in our referral program, when a client refers a friend, the friend receives $10 off their service, and the referring client receives a $10 credit to use towards their next appointment. However, this credit is currently recorded in the system as though it were a physical…

    18 votes

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    Waitlisted  ·  4 comments  ·  Admin →
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  18. Be able to perform labs within software or offer an integration

    18 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  19. The ability of putting in quotes for specific services into each client profile. Then being able to pull a report/filter for any client that was quoted that specific service for marketing purposes.

    18 votes

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  20. When a client is booking online - have their vouchers available as payment. Also, a place for a client to redeem a gift card as payment.

    18 votes

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    Waitlisted  ·  6 comments  ·  Admin →
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