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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.
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8483 results found

  1. We need notifications for clients who reschedule - there is currently no way to know if a client changes their appointment unless you go in and manually check yourself. Having notifications would allow to fit in last minute clients or to lengthen sessions for clients that wanted a longer session but took what they could get based on what was available at time of booking

    23 votes

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  2. Add a feature that the clients can check the balance of their gift card.

    23 votes

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  3. I really like BLVD so far, but a lot of the users on this platform are providing medical treatments and the charting system should reflect that. I want to be able to have lab results integrated, as well as a way to chart a visit of any kind without having to make a form. Ive never had to make forms with other systems. BLVD should include a more medical/professional charting system.

    23 votes

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  4. Ability to upload a PDF to Gallery

    23 votes

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    Waitlisted  ·  5 comments  ·  Admin →
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  5. Some services require patients to be 18 or older and having the age auto populate would help streamline the age check process.

    23 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  6. Where new clients come from is critical information to understand. Currently, referral source isn't a mandatory field to complete a profile and I think it should be! Our team constantly forgets or skips asking this and it's lead to tons of profiles without a referral source. If it's not mandatory then it should be a warning when creating a profile.

    In an ideal world this would be a backend setting "make referral source mandatory"

    23 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  7. We would love the automated texts to include the 50% charge policy, so when they are charged they aren't blind sided by it.

    23 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  8. Pop up notification that shows in the Front Desk tab when a client is late for their appointment.

    23 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  9. 23 votes

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    Waitlisted  ·  2 comments  ·  Admin →
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  10. Requesting for the booking widget to still ask for a credit card on services/consultations at the time of booking.

    23 votes

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    Waitlisted  ·  2 comments  ·  Admin →
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  11. I am trying to run a promo for our new employees and I think it would be helpful to an option to have an offer code for specific employees.

    23 votes

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  12. The ability to sell products online, through available inventory in Boulevard

    23 votes

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    Waitlisted  ·  3 comments  ·  Admin →
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  13. It would be great if we could choose more than one provider to block time for (ex: staff meetings) etc as opposed to blocking time on each provider individually.

    23 votes

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    Waitlisted  ·  2 comments  ·  Admin →
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  14. On the clients profile there should be a way to initiate a balance due. Maybe balance due can be inserted as a negative number under "account credit".

    Or maybe there can be an option to add no show fee upon checkout.

    Right now there is absolutely no option for additional fees that aren't taxed or counted as an inventory item.

    23 votes

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    Waitlisted  ·  3 comments  ·  Admin →
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  15. We do a large yearly sale that includes a discount on gift cards (15% off the cost of a gift card, but with the full amount)

    23 votes

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    Waitlisted  ·  2 comments  ·  Admin →
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  16. After the intake form expires once per year certain information should auto populate so that a patient does not have to refill out the entire form just check off if anything has changed.

    22 votes

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  17. With the lack or internal notes/messages, sending requests outside the dashboard (ex: via email) would need a searchable account ID to remain HIPPA-compliant

    22 votes

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  18. A patient will sometimes buy a package and want to use the first item of the package the same day they buy it. currently, you have to do 2 individual orders to complete it. this makes it much more complex and takes extra time at checkout and can be confusing in the patient summary.

    22 votes

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  19. Please let us edit automated client emails like receipts and confirmations, in more detail. They sound generic, and it’s wild that this basic feature costs extra- as much as a phone bill! We just want our messages to sound like our brand. Many other platforms I compared you to offer client communication at no additional cost or at much higher quantities per tier. Please update this!

    22 votes

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  20. The system should alert if the card being scanned is already on file. Sometimes client will have the same credit card saved multiple times on their profile.

    22 votes

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