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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.
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  1. Inventory audits are TIME CONSUMING! Currently physical counts are then manually compared to Boulevard counts, which adds up to hours of time investment each month. Would love the option to upload a form that includes our physical counts, which would then auto-flag items with discrepancies. This would save a tremendous amount of work. (This functionality exists in other software brands, so would also help to keep Boulevard in par with its competitors) :)

    22 votes

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  2. Need to be able to delete client/patient chart forms - sometimes duplicate forms are started or started in error and then it isn't possible to delete the unneeded form/chart.

    22 votes

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  3. Please make it so that add-on services can be added at check-out (just like we add-on retail products) instead of having to go back and edit the original appointment. It messes up the calendar and adds so much extra work for the person checking out the client.

    22 votes

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    1 comment  ·  Admin →
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  4. "Precision Scheduling" - Where to begin?! Right... well it was really smart to trademark since others will surely want this level of deep learning /s.

    When we were notified in April of this new "feature" I read through the online support document, it surely read as though these changes were optional or opt-in. Some examples from the support document; "When Precision Scheduling is enabled", "Precision Scheduling is available for all Boulevard customers". Based on my interpretation of the support document, no intervention should be required on our part? My point is, it's enabled and there is no accessible "switch" to…

    22 votes

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    We're in conversations with Shawn about his issue here. Kudos to him for catching what might be a bug that we plan to fix. We've also been able to adjust Precision Scheduling's settings to better suit their preferences. Please reach out to support if you'd like to adjust how Precision Scheduling works for your business. Between the bug fix and settings adjustment, we're confident we'll end up somewhere that works well for them!

  5. Ability to upload a PDF to Gallery

    22 votes

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  6. Some services require patients to be 18 or older and having the age auto populate would help streamline the age check process.

    22 votes

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  7. the ability to book you appointment and make a deposit with apple pay

    22 votes

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  8. Ability to create an audience based on whether they do not have a future appointment scheduled to use for marketing.

    22 votes

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  9. Would love to have tiers available to reward our most loyal clients even more - i.e. once you've earned 1,000 points within the year, you earn an extra 0.5 points per dollar spent.

    22 votes

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  10. We should have the ability to unenroll clients from the loyalty program.

    22 votes

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  11. While the new ability for clients to reschedule their appointments from their confirmation emails is great, transition time SHOULD NOT be user facing. Clients should not have the ability to see how long it takes the service provider between appointments to clean up/turn over/take a break. For example: Our services are 1 hour MAX, our transition time is 20 min. On the client end, they see their service will take "1.33 hours" instead of "approximately 1 hour". This should be changed ASAP to avoid future confusion.

    22 votes

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    Waitlisted  ·  3 comments  ·  Admin →
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  12. Ability to sell memberships online and have agreements sent to clients

    22 votes

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  13. Marketing that tracks patients and customizes the messaging that they receive. Look at Zenoti's smart marketing.

    22 votes

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  14. My salon 99% uses the professional app and we do not rely on a the dashboard to operate. When viewing a client's history notes, this isn't possible and we do need to use the dashboard. Client history on app please!

    22 votes

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  15. It would be helpful to be able to change the font/color/sizing of text in all fields of forms. More customizable features for the appearance of forms.

    22 votes

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  16. We really need to be able to toggle taxes on or off for services and/or products. Diplomats, non-profit organizations and others are tax exempt. We have several thousand dollars in sales each year that are non-taxable, and Boulevard has NO solution for this, so we lose money every time: we need this yesterday! We, of course, also need reports to show the non-taxable sales for reporting in accounting and payment of sales taxes to the state authorities.

    For more info: https://www.state.gov/sales-tax-exemption/#rulesandregs

    22 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  17. More options for editing blocks on calendars/schedules.

    • Need the ability to update the times for ALL recurring blocks and appointments in a series as opposed to having to delete and rebook all of them.
    • Add a "daily" reoccurrence option for blocks
    • Add an option to handle recurring appts or blocks that are, for example, "every 3rd Friday of the month"
    22 votes

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  18. The ability to sell products online, through available inventory in Boulevard

    22 votes

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  19. My staff and appointment scheduler are all virtual. They work mainly off their iPads and iPhones. They need to be able to schedule an appointment AND (at the very minimum) ADD a card on file for new clients.

    22 votes

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  20. Sync time-keeping

    22 votes

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