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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.
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7413 results found

  1. Would like a pricing plan that would offer unlimited texts and unlimited marketing emails.

    20 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  2. Would love to have tiers available to reward our most loyal clients even more - i.e. once you've earned 1,000 points within the year, you earn an extra 0.5 points per dollar spent.

    20 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  3. It is very annoying to receive hundreds of notifications when clients book or cancel appointments. This should be a toggle option to turn off notifications for the business level, not just individual providers!

    20 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  4. Many services have treatment rules that require the client to wait 4 weeks between appointments, but clients can currently book their appointments whenever. By being able to create rules around how close/far apart specific services can be booked, this will minimize the time needed to review and make sure those rules are being followed, since this impacts the treatment experience.

    20 votes

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  5. There has to be a way to lower credit card fees. That was my only hang up with starting Boulevard. I was switching from Glossgenius that had a full percent lower fee. Shopify is also at 2.6% rate. Given that you have so many accounts, I feel that there should be a way to negotiate.

    20 votes

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  6. change frequency to set days of the week and times instead of setting time blocks up for every single day repeating weekly

    20 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  7. When a client books a 'guest of' when we hover over the appointment, both appts should light up so we can see they are together....

    20 votes

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  8. 20 votes

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  9. We want 1 report that will show both our created referral sources and the "another client" referral source so that we can see all referral sources together.

    20 votes

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    In Progress  ·  0 comments  ·  Admin →
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  10. If there's a way for staff to decide if its a request or not that would be great when booking internally. It automatically makes it request and you have to unselect the heart. We would rather have to select the heart option.

    20 votes

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  11. We moved from Square to BLVD, and one feature that I miss is that as a salon owner, I would receive text and/or email notifications each time my staff had a new appointment scheduled or cancelled.

    It would come through as:

    "Owner's Copy: Makenzie has a new appointement with Andrea Johnson for a Lash Extension Full Set"

    It was nice because I could gauge what the new appointment flow was... without having to manually log in and view the new alerts.

    20 votes

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    Waitlisted  ·  3 comments  ·  Admin →
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  12. We really need to be able to toggle taxes on or off for services and/or products. Diplomats, non-profit organizations and others are tax exempt. We have several thousand dollars in sales each year that are non-taxable, and Boulevard has NO solution for this, so we lose money every time: we need this yesterday! We, of course, also need reports to show the non-taxable sales for reporting in accounting and payment of sales taxes to the state authorities.

    For more info: https://www.state.gov/sales-tax-exemption/#rulesandregs

    20 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  13. Is there any way to make the Calendar view have a feature where the color for each nail technician, has different levels of shading based on if the guest is late/been checked in/ and checked out.

    I am aware it shades itself when a guest is checked out. But looking at the calendar view is the simplest way for me to know what is going on with each nail tech and to get an overall view of where I need to help, what to set up for them, etc.

    Is there also a way to see appointment logs such as…

    20 votes

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  14. This feature used to tell who made the alert and that would be really helpful to have back

    20 votes

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    Waitlisted  ·  6 comments  ·  Admin →
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  15. Have ratings from clients tied to staff profiles and visible to clients when booking.

    20 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  16. I had a client "Jane Doe" book an appointment online for her and her niece. The nieces booking was under "guest of Jane Doe" and I couldn't find a way to modify the nieces account to add her name. I had to create a new booking and modify that and then merge the two accounts.

    20 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  17. Allow for privilege settings to carry over to staff app. Limit the ability for service providers to change price/duration settings for services, modify appointments, and edit client details, as necessary.

    20 votes

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  18. When clients reschedule their own appointments online, the system does not send them an updated communication with the new date and/or time. They then call our business to make sure that it has gone through. Please update this to save time for everyone. Thanks!

    19 votes

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  19. We should be able to manually adjust banked product units on accounts. Employees make mistakes and currently the only way to go back and fix the account is to refund the invoice and re do the whole thing potentially days later when you catch the mistake. If we could just manually adjust the units , this solves the problem of employees adjusting price instead of using the banked units

    19 votes

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    Waitlisted  ·  2 comments  ·  Admin →
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  20. It would be so nice to be able to text people from our app when the receptionist is not available or we are away from the office.

    19 votes

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