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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.
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7695 results found

  1. 23 votes

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    Waitlisted  ·  2 comments  ·  Admin →
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  2. a service provider would get paid a flat fee per treatment and that fee can be different for each treatment. It would not be a commission (% of service). This was brought up with a consulting firm that works with Spas only

    23 votes

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  3. Requesting to have an additional option on the main page of the booking widget after "individual appointment". The business finds that clients have difficulty finding their packages and memberships under the individual appt drop down. Wondering if there can be a 4th placement specifically for memberships/packages in addition to the individual appt, group appt and gift card option.

    23 votes

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    Waitlisted  ·  4 comments  ·  Admin →
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  4. There's nothing to tell us if someone buys a membership online

    23 votes

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  5. We have different treatment durations which makes it difficult to keep efficiency in the schedule. Would like a way to block off hours for certain treatments i. e. always 9AM - 10AM for Treatment A, then 10:15AM - 11:45AM for Treatment B if we could attach the treatments to resources and then block times on the resource calendar that would help resolve the need

    23 votes

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    Waitlisted  ·  5 comments  ·  Admin →
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  6. A combination of our inventory adjustments and inventory on hand report. When doing inventory, the ability to add in what is counted, before making the adjustment. Being able to see what was counted vs. what should be in the inventory. A step before making the actual adjustments within Blvd.

    23 votes

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  7. It would be great if we could choose more than one provider to block time for (ex: staff meetings) etc as opposed to blocking time on each provider individually.

    23 votes

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    Waitlisted  ·  2 comments  ·  Admin →
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  8. On the clients profile there should be a way to initiate a balance due. Maybe balance due can be inserted as a negative number under "account credit".

    Or maybe there can be an option to add no show fee upon checkout.

    Right now there is absolutely no option for additional fees that aren't taxed or counted as an inventory item.

    23 votes

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    Waitlisted  ·  3 comments  ·  Admin →
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  9. For online group bookings: The ability for forms to be added/sent in email confirmations, to all clients in the group booking. Currently its only sending to the main client.

    23 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  10. We do a large yearly sale that includes a discount on gift cards (15% off the cost of a gift card, but with the full amount)

    23 votes

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  11. It would be very helpful if the Front Desk screen that shows patients where they're at in the Queue indicated if there was still paperwork/consents pending.

    22 votes

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  12. When uploading photos in boulevard, it would be helpful to upload multiple photos at once instead of only one pic at a time

    22 votes

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  13. Agreed, i have so many clients calling because they said they have to many things in their cart and are unable to delete it. Please make the menu a little less confusion

    22 votes

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  14. Inventory audits are TIME CONSUMING! Currently physical counts are then manually compared to Boulevard counts, which adds up to hours of time investment each month. Would love the option to upload a form that includes our physical counts, which would then auto-flag items with discrepancies. This would save a tremendous amount of work. (This functionality exists in other software brands, so would also help to keep Boulevard in par with its competitors) :)

    22 votes

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  15. Please make it so that add-on services can be added at check-out (just like we add-on retail products) instead of having to go back and edit the original appointment. It messes up the calendar and adds so much extra work for the person checking out the client.

    22 votes

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    1 comment  ·  Admin →
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  16. the ability to book you appointment and make a deposit with apple pay

    22 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  17. Ability to customize the length of time a client has not been back in for them to receive their Reminder to Book or Fill Slow Days email campaign to go beyond 'haven't visited in last 30 days' and/or 'don't have an appointment in the next 7 days'.

    22 votes

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    Waitlisted  ·  3 comments  ·  Admin →
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  18. Ability to create an audience based on whether they do not have a future appointment scheduled to use for marketing.

    22 votes

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  19. this would be nice in case a member is about to lose their monthly voucher the guest will get an alert, "you have X days to redeem this membership perk before it expires."

    22 votes

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  20. While the new ability for clients to reschedule their appointments from their confirmation emails is great, transition time SHOULD NOT be user facing. Clients should not have the ability to see how long it takes the service provider between appointments to clean up/turn over/take a break. For example: Our services are 1 hour MAX, our transition time is 20 min. On the client end, they see their service will take "1.33 hours" instead of "approximately 1 hour". This should be changed ASAP to avoid future confusion.

    22 votes

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    Waitlisted  ·  3 comments  ·  Admin →
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