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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.
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7695 results found

  1. Email that auto sends once appointment is completed. Can be customized however business would like!

    24 votes

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    1 comment  ·  Admin →
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  2. Would love to be able to see any ratings that a client has previously left in their profile somewhere. When doing follow ups, I like to see if they already submitted feedback and it would be helpful to just look at their profile without having to separately check the ratings under the Manage section

    24 votes

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    1 comment  ·  Admin →
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  3. would like to edit intake forms- med spa

    24 votes

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    Waitlisted  ·  7 comments  ·  Admin →
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  4. Check-in to be on a much larger screen, which requires using android instead of apple.

    24 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  5. It would be helpful to have tasks that can be assigned to a certain person or a certain date through boulevard. An example would be a client's membership is set to unfreeze on 5/31, so you set a reminder for 5/30 for the front desk to call the client and remind them that their freeze will be lifting

    24 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  6. It's really difficult to understand how well any given offer code is performing (especially if it's a limited time offer) when you can't see if patients applied the code when online booking. The only way it comes up is when you go to check the appointment out. It makes our business look disorganized when the front desk and providers don't have that visibility. Our providers will pitch something to the patient not knowing they already "signed up" for another offer. How can we motivate our staff to use promo/offer codes on social media when they can't see the results in…

    24 votes

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  7. On our own website's menu, we give full on descriptions with images of the service with "book now" buttons. We would like to have custom online booking links per service so that if someone is looking at a particular service on our own website, they can click "book now" and it takes them to Boulevard's online booking screen with the service pre-selected where they can choose their stylist and continue through the online booking process.

    24 votes

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  8. Want to only see staff, not resources so we have to manually toggle them all off on the calendar filter, but then when making adjustments or moving things around the page resets and all resources are listed again.

    24 votes

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    Waitlisted  ·  5 comments  ·  Admin →
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  9. streamline the scheduling and checkout process for salons using the Vish Color Bar App 😃

    24 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  10. Clients need confirmation of their appointment details, particularly if booked within the 48 hour timeframe when they do not receive a reminder. Right now, Professional app does not send the booking details email if the appointment is booked through the Professional app.

    24 votes

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    Waitlisted  ·  2 comments  ·  Admin →
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  11. Report on which clients are our overall top spenders (throughout multiple services at the salon). We were looking for our top 160.

    24 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  12. We should be able to manually adjust banked product units on accounts. Employees make mistakes and currently the only way to go back and fix the account is to refund the invoice and re do the whole thing potentially days later when you catch the mistake. If we could just manually adjust the units , this solves the problem of employees adjusting price instead of using the banked units

    23 votes

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    Waitlisted  ·  2 comments  ·  Admin →
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  13. Update commission settings: Allow further customization with the option of setting treatment commission to pay a flat rate fee vs a commission %

    23 votes

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  14. We need to be able to alphabetize forms in the client profile tab as it makes searching for specific forms/charts much easier.

    23 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  15. any vouchers with an expiration date should automatically be deleted or reset to 0. Instead we have to delete vouchers one by one which is very time consuming, especially if there's multiple types or a high number of vouchers.

    23 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  16. Where new clients come from is critical information to understand. Currently, referral source isn't a mandatory field to complete a profile and I think it should be! Our team constantly forgets or skips asking this and it's lead to tons of profiles without a referral source. If it's not mandatory then it should be a warning when creating a profile.

    In an ideal world this would be a backend setting "make referral source mandatory"

    23 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  17. Ability to view the calendar in a 5 day view

    23 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  18. We would love the automated texts to include the 50% charge policy, so when they are charged they aren't blind sided by it.

    23 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  19. Be able to easily print client history or have a button in the client profile that says "print client's treatment history"

    23 votes

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    Waitlisted  ·  2 comments  ·  Admin →
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  20. Pop up notification that shows in the Front Desk tab when a client is late for their appointment.

    23 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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