8143 results found
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Customize Rating Reviews
Peoples time is valuable and the inability to either sync reviews with Google or customize the link is a missed opportunity to have reviews seen!
28 votes -
Rescheduled label or tag
Appointments should show that it has been rescheduled x1, x2 etc. because it shows if it has been cancelled but not if its rescheduled
28 votes -
late cancellation/ no show appointment with no card on file
there should be a way to track if they owe money for an appointment they late cancelled or no showed and the card on file declined or wasnt present. like a negative account balance where in order to book there account must be brought up to date first.
28 votes -
see client ratings in client profile
Would love to be able to see any ratings that a client has previously left in their profile somewhere. When doing follow ups, I like to see if they already submitted feedback and it would be helpful to just look at their profile without having to separately check the ratings under the Manage section
28 votes -
28 votes
This is not a planned priority for Boulevard at this time however we will continue to evaluate the needs of our customers against consumer protection measures defined by federal and state laws when considering this feature for development.
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Ability to populate and print Appointment Tickets for ENTIRE day instead of having to click into each individual client for the ticket.
We need tickets for each client on each provider. Currently, one has to click to edit the appointment for each individual client, then select to print that Appointment Ticket in that window. This takes like an hour to print this way. We need a way to print Appointment Tickets for an entire day for all clients.
28 votes -
Family Profiles
We have a lot of client's who's entire family uses the salon. It would be helpful to have them all connect to one profiles payment method, contact info, etc. but still have their own individual names. We currently just make separate profiles for each of them, but then when you're messaging the phone number sometimes is automatically associated with the child instead of the adult. Also, when checking out, it's hard to charge the card on file when it's under the parent's profile but not the child's. We have some work arounds, but there's got to be a way to…
28 votes -
Credit Card Authorization
There doesn't seem to be a authorization for CC when we put them on file, we can store an invalid/expired/duplicate cards on file. So we would like a feature that lets us know that the card we are taking over the phone is valid for cancellation fee's etc.
28 votes -
pop up notes when booking
Would like to have a note that you can have show up before you click to confirm an appointment. For example if a client has a history of no shows or cancelling last minute then the person who answers the phone can make sure we have a card on file.
28 votes -
Create a report for cancellations and no shows
it'd be useful to be able to create a report or summary that shows the number of canceled appointments for a specific window of time, i.e. the number of no-show's for the month, late cancellations, etc.
right now, you can only look one day at a time through the cancellations button on the front desk view.
27 votes -
Checking receipts in profile history being able to get back to purchase history without starting over
When I'm searching through a patient's payment history and going into an order I want to be able to get directly back to that clients order history...but once you open an order you can't go back and need to start over by searching for the client again. Would save a ton of time when searching through an individual's orders for something
27 votes -
search function in forms + charts
PLEASE please please add a search function in forms and charts
27 votes -
The ability to 'like' or 'love' a text message.
Would love to be able to give a thumbs up to a client text so they know we have read the message or whatever instead of having to respond back
27 votes -
create a pop up alert for blocked clients
There should be a pop up alert for blocked clients that call the salon and try to book over the phone, instead of just disabling the regular booking actions and getting a notification that the service provider does not offer that service. You should not have to go into the client profile to find out that they are blocked. This could cause uncomfortable interactions between the client and support staff.
27 votes -
Post appointment email
Email that auto sends once appointment is completed. Can be customized however business would like!
27 votes -
When Patients Cancel, Allow Them to Check a Reason
When patients cancel online them, ask them to select a reason for cancelation and prompt to reschedule. It would be nice if we could change the options for cancelations. Thank you!
27 votes -
Unlimited Texts/Marketing Emails
Would like a pricing plan that would offer unlimited texts and unlimited marketing emails.
27 votes -
Bulk add services to a Provider
The business is wanting the ability to bulk add services to a provider rather then individually.
27 votes -
add multiple internal appointment notes
ability to add multiple internal appointment notes along with who added the note and when. would help keep track of internal notes between multiple front desk members. similar to how rescheduled appointments show who and when it was moved.
27 votes -
Sort Client Notes Newest to Oldest
Have client notes show up with the newest notes first not the oldest notes so that we don't have to scroll through years of notes to find the most up to date
27 votes
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