7101 results found
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When a client no shows, they have to submit a deposit before they can book another appointment.
When a client no shows, they have to submit a deposit before they can book another appointment.
26 votes -
Make pricing easier to see
Currently you cant see the prices of services easily at all when booking. It does not show you the price of the appointment until you are almost done booking it. I would like to be able to easily see all prices for different artists while I am on the phone with a client. Right now I have to basically book it to be able to tell them the price.
26 votes -
26 votes
This is not a planned priority for Boulevard at this time however we will continue to evaluate the needs of our customers against consumer protection measures defined by federal and state laws when considering this feature for development.
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Ability to upgrade/downgrade memberships
We'd like to be able to upgrade/downgrade a membership (we have two tiers) without having to cancel/sell each product separately. This causes our overall member counts to be off and leaves room for error when done manually.
26 votes -
Hourly, salary, and/or commission - Calculating pay rate based on performance.
I have spoken to a few prospects that say they pay when credit is due or they get a commission once their hours are hit. For example, someone will either get paid their hourly rate or their commission rate (whichever is higher that week).
26 votes -
Drag and drop for mobile calendar
Reorganization of the web app calendar view (drag and drop) should match the mobile app calendar view
26 votes -
Payroll reports
I would like to see a commission detail report by service provider. Currently have to run two reports, download them copy and paste. Very clunky!
26 votes -
Family Profiles
We have a lot of client's who's entire family uses the salon. It would be helpful to have them all connect to one profiles payment method, contact info, etc. but still have their own individual names. We currently just make separate profiles for each of them, but then when you're messaging the phone number sometimes is automatically associated with the child instead of the adult. Also, when checking out, it's hard to charge the card on file when it's under the parent's profile but not the child's. We have some work arounds, but there's got to be a way to…
26 votes -
Credit Card Authorization
There doesn't seem to be a authorization for CC when we put them on file, we can store an invalid/expired/duplicate cards on file. So we would like a feature that lets us know that the card we are taking over the phone is valid for cancellation fee's etc.
26 votes -
Ability to checkout a Service from the Sales tab
There should be a way to checkout a service (haircut, etc.) right from the sales tab instead of having to always create an appointment for a client
26 votes -
Price check
Want to price check a product without having to open a new appointment or sale
26 votes -
Calendar block privilege setting
Add a privilege setting to prevent certain staff from adding blocks to the calendar, while still being able to schedule appointments
26 votes -
beeing able to hover over Blocks to see what they say
it would be super helpful to not have to click into the "block" to read it fully
26 votes -
Future Appointments Report Needed
We need a report that will show how many specific treatments are booked out during a specific time frame. For example, knowing how many Halo lasers are booked in the next 3-6months helps us know how many Halo tips we need to order. Many treatments use specific disposable items and knowing how many to order and have on hand is crucial.
25 votes -
gift card
Please allow the gift card purchased to be attached to the recipients account or create a new account for recipient instead of attaching the gift card to the purchasers account
25 votes -
Clients rescheduling appointments
It's crazy that the providers do NOT get notified if someone reschedules an appointment! How are they supposed to know? Just watch the schedule all day?
25 votes -
Rescheduled label or tag
Appointments should show that it has been rescheduled x1, x2 etc. because it shows if it has been cancelled but not if its rescheduled
25 votes -
Please add a filter for "NO upcoming appointment"
We need to be able to filter audiences by "no upcoming appointment" so that we can have emails go out only to patients who have no appointments on the schedule!
25 votes -
When Patients Cancel, Allow Them to Check a Reason
When patients cancel online them, ask them to select a reason for cancelation and prompt to reschedule. It would be nice if we could change the options for cancelations. Thank you!
25 votes -
Improve Booking Notifications Management (Bell icon)
When clients book online, we check each appointment to ensure it it booked correctly. The problem we have is when we open them with the bell icon, there could be over 70 appointments and we are not able to mark them as read individually, which makes this process longer than needed and leaves room for more errors if an appointment is missed. If there is a way to mark a single appointment as read, rather than mark all as read, it would be very helpful.
25 votes
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