7700 results found
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Price check
Want to price check a product without having to open a new appointment or sale
33 votes -
Ability to adjust appointment time after checkout
It would be easier if there was some way we could adjust the timing of services after we have check out the client completely. Currently there's no way to do that, and I think it would be a great idea
33 votes -
Show all reschedules in appointment history
Rescheduled appointments need to be recorded and displayed in appointment history. Not just cancellations. If a client reschedules 10 times, it doesn't show anything. This is very pertinent information. From a booking standpoint, a reschedule is still a cancellation of that time slot.
32 votes -
Can the internal appointment note be visible/pop up by simply scrolling over the appointment?
This will be more efficient and less clicking through for the staff.
32 votes -
Streamline MD signoff process
In its current state, it appears that the medical director must individually click on each date to determine if there are charts requiring review or sign-off. This workflow presents a challenge. Platforms like Aesthetic Record streamline this process by enabling providers to directly send completed charts to the medical director for review, simplifying their responsibilities. Requiring the medical director to manually review each day’s records adds unnecessary complexity, particularly given the demanding schedules of both the providers and the medical director.
To address this inefficiency, could a new feature or link be implemented that allows providers to send the providers…
32 votes -
Need to be able to create invoices and quotes for services, and be able to allow clients to carry an account balance and pay on the account
Need the ability to create quotes, create invoices that carry a balance, and patient portal where patients can pay those invoices online.
32 votes -
app for messages
It would be awesome if there was a separate messenger app just for messages. There could be a team group tab where it would be a group message and then you can also text clients (an option to unread messages would be great too!)
32 votes -
Gift card promotion that allows clients to purchase a certain amount and receive a reward
Ability to set up a gift card promotion that would allow the client to receive a reward if they purchase a certain amount. For example, if a client purchases a $100 gift card they will receive an additional $20 gift card.
32 votes -
AutoSave when creating forms and charts
When creating new forms/charts, there should be an auto save. Creating the forms on computers/laptops with sensitive track pads will often go back to previous page and the work that was input on the form is erased and has to be started again. With the creation of these forms being timely and tedious an auto-save feature would be extremely helpful.
32 votes -
Allow Businesses to Set Expiration Dates on Gift Cards
There is no nation-wide rule that gift cards cannot expire. Federally it is actually five years so if anything, you should have it set to 5 years and then allow each account to implement their own state wide laws. It is not required by law that you police this. Every other booking company and every other gift card system that I have ever used allows for businesses to implement expiration dates on their gift cards. This would be an easy feature to add since you already have exp dates on series.
It is important for businesses to have the option…
32 votes -
32 votes
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Provide child profiles under parent profiles
Allow for an account to be marked as a minor or child and link it to a parent's account. This would allow reminders to go the parents phone/email without having duplicate phone and email information in the database. If I have a parent phone number in for a child, text messages often show up as coming from the child not the parent. Super embarrassing to refer to them by their child's name.
32 votes -
Goal setting feature for stylists/employees and business
To have the ability to set specific goals for services, retail, etc for both employees and for the business as a whole. Also to be able to see that progress in real time .
32 votes -
Search button for services
Our office provides a lot of services, and we get a lot of calls for pricing. It's difficult to retrieve pricing from the master list of services because there is no search function.
31 votes -
ability to have automated post treatment instructions sent at the time of checkout so paients can review them after they leave.
This feature allows patients to automatically receive personalized post-treatment instructions immediately after they complete their checkout. Instead of relying on verbal reminders or paper handouts (which can be misplaced or forgotten), the system sends clear, standardized, and customizable aftercare instructions directly to the patient’s email or via text. This ensures they have easy access to care information once they leave the spa.
How It Works
Checkout Trigger
At the time of checkout, the front desk or provider selects the treatment(s) performed from a drop-down menu (e.g., Botox, Morpheus8, Laser Hair Removal, HydraFacial).
Each treatment is already linked to a pre-built…
31 votes -
Hide pricing from online booking
For many medical service providers, pricing depends on individual factors such as complexity, time required, and specific client needs. This is especially true in HIPAA-compliant med spa settings, where services are more technical than typical salon offerings and often require a personalized assessment before quoting an accurate price. A single listed price can be misleading, creating confusion or unrealistic expectations. To avoid this, we currently list all services at $0 with a note that pricing will be discussed during a free consultation. While this ensures clients receive accurate, customized quotes, it also makes checkout cumbersome since staff must manually enter…
31 votes -
Unopened messages need to be at the top
Unopened messages should be prioritized at the top. It's frustrating to scroll through a large number of messages just to find the ones that are still unread.
31 votes -
Ability to set up custom client reminders
For example: " I would like to set a reminder for 6 months from now to contact a Client to make his next appointment"
31 votes -
Gift card balance when checking out
We would love to be able to see a gift card balance when checking out, just like how you can see account credit balance. And be able to charge the gift card similar to charging the account credit. Thank you!
31 votes -
Schedule a price increase
Give us the ability to enter a future price increase in products or services. If a product increases on the 1st of the month, for ex., we have to scramble to do it that day! Why can’t we be organized, prepare for it and have the system apply the correct price on that date? Even the old Millennium had that. Thanks
31 votes
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