8467 results found
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I suggest you put a google review link in the follow up text after a service.
I love that customers can do a review in their follow up texts, but it would be even better if they had a link to give us a review on google. Otherwise, these reviews are only seen internally. I would like these great reviews to be seen by everyone.
40 votes -
A photo import feature
We love that there is a gallery in the client profile, but have years of photos on another program. The company is able to make an export but BLVD is currently not set up for bulk photo transfers. I can understand the concern, however doing this manually will take months and creates more room for mistakes to be made.
40 votes -
Sync Ratings to Reviews
The business would like ratings to be automatically posted to Google and other platforms rather then having the client manually select.
40 votes -
Show Linked Group Appointments Better
Sometimes multiple patients book appts to come in together as a group. When they reschedule it wastes a lot of time, it would be more time efficient if we had a "linking" option or a Group Appt option, something like that... so they could be recognized as a "unit" and maybe we would be able to just book and reschedule them in one go. Just a thought.
40 votes -
Online booking: Suggest other options when there are no times available
Currently, If 5 clients are booking but only 3 slots are available, the system will show that no times are available.
This account asked if we could show what is available and give alternative times for the other clients that did not have the first time opening.
40 votes -
Instant Direct Booking Link via SMS
Booking link sent via text for clients who wish to book over the phone but do not want to give credit card information over the phone or "book online". Link gets sent to phone and they must add credit card info and accept the terms and policies within a specific timeframe to complete the booking, saving time and effort for the front desk. When the front desk gets busy checking out a client and there's calls on hold to book. This is efficient and keeps both parties happy!
40 votes -
Lunch Break/Blockout Option Built Into Schedule Section.
There should be an option to add a lunch break time and duration while building out a staff's daily or weekly schedule. Currently you build the schedule in Manage>Schedule then have to go to Calendar and add a time block for lunch. Too much clicking and back and forth. Leaves room for errors if schedules are posted on going and lunches/block outs set reoccurring are till a set dated or number of weeks.
40 votes -
Offer the ability for salons to send clients an invoice and click to pay link via text and/or email
We have clients who would like to pay ahead for future appointments who have requested to be invoiced.
Other clients need to be invoiced for missed appointments.
Some elderly clients come in and would like a link to pay sent to their adult child that manages their funds... and teens who come in who have parents that pay for them would like the same option.39 votes -
Internal Employee Messaging
Blvd needs an inner office messaging directly on Blvd to communicate to other staff members about clients and or other topics
39 votes -
Search and merge clients that need to be merged
We need to be able to search for clients that need to be merged. There should be a prompt to ask if two profiles have similarities.
39 votes -
Send a Quote to a Client
After a consultation have the ability to send a quote with a break down of services.
39 votes -
invoice for missed appointments
having an invoice option for missed/late appointments if their card on file doesn't work or if they don't have one on file ensures that the business is still paid and clients are held accountable. i liked this feature on past booking systems and think its a good feature.
39 votes -
Auto enroll clients into loyalty program
Have the ability to auto enroll all clients into the loyalty program.
39 votes -
39 votes
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Member/Membership recognition online
Online booking widget should recognize existing members and discount member services accordingly. For example, after login it knows I'm a member and will zero-out the service I am booking.
39 votes -
Staff selection first on booking widget
Clients have been requesting the following feature where you can select a service provider and their availability at each location FIRST vs. selecting a location and date first then finding the service provider's availability.
Would like the option for interchangeability. We have clients who have favorite artists and want to book accordingly and we have clients who want first available, so we want for both options and formats for booking.
39 votes -
Integrate with Tippy
Our salon is new to Boulevard and we use Tippy for our tipping system. We would love for Boulevard to consider integrating with Tippy.
39 votes -
Change appointment color on screen to signal "arrived" in addition to the icon.
Would make it easy to see who has arrived without having to get close enough to see the little arrived icon on their appointment. Also... when appointment times overlap, they cover up the icons.
39 votes -
Waitlist attached to Service Provider
Service provider can easily see who is on their waitlist so they can decided if they can fit the client in
39 votes -
Ability to import custom email templates into the marketing suite
I would love to see an update to the marketing suite that would allow us to import custom email templates. The marketing suite templates don't offer the level of customization that I'd like to see in our marketing emails.
38 votes
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