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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.
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7402 results found

  1. It would be helpful to have an option to send a client an invoice to complete payment at a later date. We would use this in our clinic for product purchases.

    34 votes

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  2. Blvd needs to understand why other platforms have prioritized reviews and business listings/a directory of the companies that they work with. Essentially the blvd universe. If you are on a platform that does not list your businesses and have customized follow-ups for reviews, then you are falling behind. My SEO company has advised me to sign up for other platforms based on the fact that Fresha, Massage Book, Mind Body, etc., have business listings that are pulling those companies that use them higher in listings and bringing them more business due to showing up higher in search. I also currently…

    34 votes

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    Waitlisted  ·  3 comments  ·  Admin →
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  3. Offer a filter option that shows unread messages only in the message center.

    34 votes

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    1 comment  ·  Admin →
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  4. 34 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  5. 34 votes

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    Waitlisted  ·  21 comments  ·  Admin →
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  6. If new client is booking online for the first time, prompt them for referral source for reporting purposes.

    34 votes

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    Waitlisted  ·  4 comments  ·  Admin →
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  7. Unless a stylist purposefully clicks on the appointment, there is no indication that a note needs paying attention to. Would like icon visible or notification.

    34 votes

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    Waitlisted  ·  4 comments  ·  Admin →
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  8. Service provider can easily see who is on their waitlist so they can decided if they can fit the client in

    34 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  9. There should be an option to include a secondary phone number in contact information. Sometimes clients want to provide both a work and cell number, or do not remember which phone number they have provided in the past.

    34 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  10. Hi! I was wondering if we could adjust how the waitlist is set up? I think it would really help if there was a way we could select how long we want a client on for (example: July 25-Aug 18, week of Sept 7-14, etc) so we don't have to go through the waitlist every few days and filter out those who's "keep on until" date written in the notes section has already passed a while ago, it would be more automatic. Please let me know if this is a setting we can turn on in Boulevard already or if…

    34 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  11. Major missed opportunity not capturing emails immediately. This could be entered into a report for retargeting clients that abandon their shopping cart and winning new clients

    34 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  12. We would like to be able to block everyone without adding an individual time block to each schedule. Can you create a BLOCK ALL?

    33 votes

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    Waitlisted  ·  4 comments  ·  Admin →
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  13. having an invoice option for missed/late appointments if their card on file doesn't work or if they don't have one on file ensures that the business is still paid and clients are held accountable. i liked this feature on past booking systems and think its a good feature.

    33 votes

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    Waitlisted  ·  2 comments  ·  Admin →
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  14. I would love to see an update to the marketing suite that would allow us to import custom email templates. The marketing suite templates don't offer the level of customization that I'd like to see in our marketing emails.

    33 votes

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    Waitlisted  ·  4 comments  ·  Admin →
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  15. Until the other sessions for that time slot to avoid accidental concurrent booking for the same time slot.

    In busy settings where there are multiple operators booking appointments, this would cut down on having to call clients and apologize that the appointment was unfortunately booked by another user despite 30 seconds ago letting them know the appointment was already made.

    33 votes

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  16. A request to allow services and products to have the ability to split its commission if needed.

    33 votes

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    Waitlisted  ·  5 comments  ·  Admin →
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  17. It would be easier if there was some way we could adjust the timing of services after we have check out the client completely. Currently there's no way to do that, and I think it would be a great idea

    33 votes

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    Waitlisted  ·  2 comments  ·  Admin →
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  18. We need a report that will show how many specific treatments are booked out during a specific time frame. For example, knowing how many Halo lasers are booked in the next 3-6months helps us know how many Halo tips we need to order. Many treatments use specific disposable items and knowing how many to order and have on hand is crucial.

    32 votes

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    1 comment  ·  Reporting  ·  Admin →
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  19. When you hover over an appointment of the patient, their profile photo pops up next to their name.

    32 votes

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  20. In its current state, it appears that the medical director must individually click on each date to determine if there are charts requiring review or sign-off. This workflow presents a challenge. Platforms like Aesthetic Record streamline this process by enabling providers to directly send completed charts to the medical director for review, simplifying their responsibilities. Requiring the medical director to manually review each day’s records adds unnecessary complexity, particularly given the demanding schedules of both the providers and the medical director.

    To address this inefficiency, could a new feature or link be implemented that allows providers to send the providers…

    32 votes

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    Waitlisted  ·  3 comments  ·  Admin →
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