8467 results found
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Month view of employee schedule
Need the ability to view employee schedule for entire month and add schedule for each employee. The current weekly view is a pain. Should be able to see an entire month so you know which days need filled for scheduling.
48 votes -
Reminder Text should include service
The confirmation text should include the service you are scheduled for. We have had people that don't realize what their appointment is when they confirm and then they are angry, or they leave without receiving the service due to their available time. (if they thought it was a 45 minute haircut but it is actually a 90 minute massage, etc...)
48 votes -
Auto-applying promo codes when client books online
When we create a promo code, we want the option to auto-apply this code when this client books online with us. For example, if we create a 20% off promo code for a specified service or with a specified service provider to run a promotion for new staff or new service, this code would be auto-applied when that client uses it in the booking widget. Only the staff + services we select will display on the booking widget.
48 votes -
Express checkout on iPad
Front desk team would be able to check clients in faster. Check them out faster as well. The speed of using the website through the ipad is not fast enough and has lots of glitches. We eventually want to get rid of having a desk and have pay stands etc.
48 votes -
Gratuity Toggle
Implement a role based gratuity toggle that allows gratuity to be enabled or disabled depending on the provider’s position. In a medspa setting, certain team members may accept tips while others do not, so the system should support this distinction.
47 votes -
Profile Photo
When you hover over an appointment of the patient, their profile photo pops up next to their name.
47 votes -
visual Data Reports: Graphs, Pie Charts Etc
I came from Vagaro and they had easy to read visual data charts. I am a visual person and numbers/text are hard to read. Having easy to read Data such as graphs, pie charts is ideal for business to see the numbers easier for visual people.
47 votes -
Flag charts that have not yet been completed by providers
Flag charts that still need to be completed by providers rather than having to manually check each chart.
47 votes -
Account Credit indicator Color
The green oval that is used for account credits is always green and my reception misses sometimes when a client has an account credit. When there is no balance on the account credit that oval should be red or another color. When checking out staff will notice the color change for those who have credits with an account balance. That or the other suggestion of a popup would be ideal. From a programming standpoint I think it would be faster to have the color change to red when balance is zero.
47 votes -
Customizable Lead Times
The default lead time for online bookings at our salon is 24 hours -- however, we have a couple of stylists who would like to allow same day bookings online. A way to customize lead times per stylist would be helpful!
47 votes -
Unread texts stay at the top of message list
Unread messages stay at the top of the message list. When marketing texts go out, we lose all our current conversations in the message list. With thousands of marketing texts going out, we have to scroll back all the way to find the unread messages from current conversations.
46 votes -
Gift card email to recipient when purchased in dashboard
When a client purchases a gift card over the phone, email or in-person, there is no way of specifying the gift card recipient. When a gift card is purchased outside of the booking widget, a recipient should be able to be determined and an email option should be available to email gift card recipient.
46 votes -
consultation for services + retail total quote
consultation form that includes services & retail to create a full quote for services to be preformed as well as take home retail.
45 votes -
Expiration dates with products
With products you sell/offer at your business, you can have the option to tie expiration dates to that product to help when doing inventory, to keep track of when stuff is expiring and you need to order more, etc.
45 votes -
automate new guest follow up communication
We are having to manually send texts/emails to new guests asking them to fill out a survey in exchange for gift vouchers for their next appointments. I'd like the system to be able to enter a new guest into a 3-6 month after visit flow where we can send them reminders about our loyalty program, survey their experience, video links on hot tips...all to stay top of mind and add value to their experience.
45 votes -
Deposit in $ option in addition to % option
I'd like to charge a $50 deposit on all filler appointments. However, I do not link a fee to the appointment, but rather the product. With the current % state, I am unable to charge a deposit (because even 100% of $0 is still $0)
45 votes -
Rescheduling resources!
When rescheduling resources there is ZERO need to email a client about the change! Boulevard is WAY to notify the client centric! Do not EVER email clients about resource change. Best implementation would be toggle for default to email clients of appointment changes or not. Rather check the box to notify than to uncheck to not notify. Software cannot keep up as fast as changes can be made (checkboxes are sometimes slow to respond) and would rather say oops, I should have than oops, I did, especially if just rearranging resources.
This would be as simple as a toggle switch…
45 votes -
Search button for services
Our office provides a lot of services, and we get a lot of calls for pricing. It's difficult to retrieve pricing from the master list of services because there is no search function.
44 votes -
Incomplete charts & forms
Show an icon or something on the appointment letting us know if charts/forms are not completed.
44 votes -
PDF Upload option when building a chart, like a photo upload
PDF Upload option when building a chart, like a photo upload.
My spa has an external company who provides Good Faith Exams. This comes to us in a PDF form. I would like to be able to add this in a chart, a space reserved for unique clinical data rather than in the client note area, for it is not a note, it is a clinical document44 votes
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