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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.
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7397 results found

  1. When we create a promo code, we want the option to auto-apply this code when this client books online with us. For example, if we create a 20% off promo code for a specified service or with a specified service provider to run a promotion for new staff or new service, this code would be auto-applied when that client uses it in the booking widget. Only the staff + services we select will display on the booking widget.

    45 votes

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    Waitlisted  ·  6 comments  ·  Admin →
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  2. It would be great to have a record of all appointments even if they are rescheduled on our or their end. This could be done by keeping a record of alerts, reminders, and other messages sent to the client in the "messages" section of the clients record.

    45 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  3. To be able to reopen a closed order in the case of an error. There is no way to fix an error except to issue a refund then to create a new appointment for the client. This throws off commission reports and clients history and purchase orders.

    45 votes

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    Waitlisted  ·  6 comments  ·  Admin →
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  4. Front desk team would be able to check clients in faster. Check them out faster as well. The speed of using the website through the ipad is not fast enough and has lots of glitches. We eventually want to get rid of having a desk and have pay stands etc.

    45 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  5. Allow users to customize the time of day when scheduled email blasts are sent, rather than being fixed at 9 AM UTC. This enhancement would provide greater flexibility for businesses operating across different time zones and help optimize email campaign performance based on their target audience's peak engagement times.

    Current limitation: Email blasts can only be sent at 9 AM UTC, with no option to modify the send time. This restricts businesses from scheduling emails at optimal times for their specific market and audience.

    Proposed solution: Add a time selector alongside the existing date picker, allowing users to specify both…

    44 votes

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    Waitlisted  ·  9 comments  ·  Admin →
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  6. Notification for when a provider submits a chart for review by medical director for sign-off.

    44 votes

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    Waitlisted  ·  7 comments  ·  Admin →
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  7. Would like to have the ability to set different membership billing cadences. For example, auto billing eery six weeks versus monthly or bi-monthly.

    44 votes

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    Waitlisted  ·  13 comments  ·  Admin →
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  8. Flag charts that still need to be completed by providers rather than having to manually check each chart.

    43 votes

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    Waitlisted  ·  7 comments  ·  Admin →
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  9. 43 votes

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    Waitlisted  ·  8 comments  ·  Admin →
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  10. Combine Commission Summary and Time Clock into one report to make it easier on accounting team when calculating payroll.

    43 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  11. Please allow the gift card purchased to be attached to the recipients account or create a new account for recipient instead of attaching the gift card to the purchasers account

    42 votes

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  12. I understand your can send reminders for forms prior to appointments. However, we've run into a situation where forms weren't completed before hand and the patient some how made it past our front desk without completing them. There should be a way to send these forms to a patient after their appointment. The only way to do that now is to send them PDFs of the forms which is very inconvenient.

    42 votes

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    Waitlisted  ·  3 comments  ·  Admin →
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  13. If you fill out the forms and on the first form they put name and dob it should autofill the rest on the next forms. Along with the date should transfer over

    42 votes

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    Waitlisted  ·  6 comments  ·  Admin →
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  14. 42 votes

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    Waitlisted  ·  15 comments  ·  Admin →
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  15. Applying clients' birthdays on the calendar for each month for easy Birthday communications/discounts/etc.

    42 votes

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    Waitlisted  ·  4 comments  ·  Admin →
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  16. Need the ability to view employee schedule for entire month and add schedule for each employee. The current weekly view is a pain. Should be able to see an entire month so you know which days need filled for scheduling.

    42 votes

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    Waitlisted  ·  5 comments  ·  Admin →
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  17. Was looking for tickets regarding this insight for vouchers for EWC feature launch, and noticed there is a ton of franchise business request for similar updates to gift cards.

    41 votes

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    Waitlisted  ·  8 comments  ·  Admin →
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  18. Can you add the notification option if a client reschedules also. It would be helpful to know real time about an opening in the books for the stylists so it can be shared on social media

    41 votes

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  19. We are having to manually send texts/emails to new guests asking them to fill out a survey in exchange for gift vouchers for their next appointments. I'd like the system to be able to enter a new guest into a 3-6 month after visit flow where we can send them reminders about our loyalty program, survey their experience, video links on hot tips...all to stay top of mind and add value to their experience.

    41 votes

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    Waitlisted  ·  7 comments  ·  Admin →
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  20. When rescheduling resources there is ZERO need to email a client about the change! Boulevard is WAY to notify the client centric! Do not EVER email clients about resource change. Best implementation would be toggle for default to email clients of appointment changes or not. Rather check the box to notify than to uncheck to not notify. Software cannot keep up as fast as changes can be made (checkboxes are sometimes slow to respond) and would rather say oops, I should have than oops, I did, especially if just rearranging resources.

    This would be as simple as a toggle switch…

    41 votes

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    Waitlisted  ·  4 comments  ·  Admin →
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