8135 results found
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Allow clients to use purchased vouchers at same time as purchasing membership or package
If a client buys a membership or package and wants to use a voucher at the same time, they can't. Businesses want to be able to do this in one transaction.
49 votes -
Forms Auto Fill
If you fill out the forms and on the first form they put name and dob it should autofill the rest on the next forms. Along with the date should transfer over
49 votes -
Prevent clients from booking multiple appointments for the same time
When a client books online, they are able to make MULTIPLE appointments at the same time. Example a client books a 9am massage on Saturday, they are able to return to online booking and book another 9am service the same day without any flags. This could be disastrous, how was this not been found before?
49 votes -
Enhanced reporting for staff on app
Our staff would love to see their timecard, tips, and other KPIs including pre-book
49 votes -
Printing Reports
Would be so much better/easier if there was a print option on the actual report page. It's a lot to email, download, etc. Thanks
49 votes -
Ability to distribute gift cards digitally via the front desk
Allow for the front desk to email gift cards purchased at the business to a client
49 votes -
new client report
to pull clients who have visit the spa for the first time
48 votes -
Customize Booking Widget Blurbs
Ability to edit the "your card won't be charged today" blurb in the booking process
48 votes -
Assign unique forms to clients that can be filled out without an appointment
An example of how to use a uniquely assigned form would be a membership sign-up. There are conditions and rules for our memberships but no way in Boulevard to assign a form to one person without booking an appointment. Ideally we could assign a form and have them fill it out on an iPad whenever we want.
48 votes -
Month view of employee schedule
Need the ability to view employee schedule for entire month and add schedule for each employee. The current weekly view is a pain. Should be able to see an entire month so you know which days need filled for scheduling.
48 votes -
Record of ALL Appointments, kept, missed, &/or moved/rescheduled
It would be great to have a record of all appointments even if they are rescheduled on our or their end. This could be done by keeping a record of alerts, reminders, and other messages sent to the client in the "messages" section of the clients record.
48 votes -
Upcoming card expiration alert
Alert to notify a business when a client has a card on file with an upcoming expiration date to prompt collecting an updated payment method.
47 votes -
Longer Waitlist Duration Visibility
When adding a client to the waitlist, there should be an option for a date range, not just a specific date. For example, a client has an appointment scheduled 2 weeks out but would like to be on a waitlist for any date sooner. It's a lot of work to add them to the waitlist for each of the days before.
47 votes -
Tiered cancellation policy and custom cancellation amounts
The ability to charge different rates based on how late the cancellation happened, or to differentiate between a late cancellation and a no-show.
47 votes -
Telehealth Integration
Ability to schedule and manage telehealth appointments for good faith exams and other purposes.
47 votes -
Reminder Text should include service
The confirmation text should include the service you are scheduled for. We have had people that don't realize what their appointment is when they confirm and then they are angry, or they leave without receiving the service due to their available time. (if they thought it was a 45 minute haircut but it is actually a 90 minute massage, etc...)
47 votes -
Swap the white/gray on calendar
It is more natural to block out with a dark color and open up with a light color. White is where the appointments and dark is where they are not. Or let us customize how we view our calendar
47 votes -
Customizable Lead Times
The default lead time for online bookings at our salon is 24 hours -- however, we have a couple of stylists who would like to allow same day bookings online. A way to customize lead times per stylist would be helpful!
47 votes -
Express checkout on iPad
Front desk team would be able to check clients in faster. Check them out faster as well. The speed of using the website through the ipad is not fast enough and has lots of glitches. We eventually want to get rid of having a desk and have pay stands etc.
47 votes -
visual Data Reports: Graphs, Pie Charts Etc
I came from Vagaro and they had easy to read visual data charts. I am a visual person and numbers/text are hard to read. Having easy to read Data such as graphs, pie charts is ideal for business to see the numbers easier for visual people.
46 votes
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