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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.

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7138 results found

  1. Inventory tracking so if we have zero of a product in stock, you’d be alerted that zero is in stock. We use remote client coordinators and they are not in store to check inventory. We do use product manager to see the inventory but it would be nice to get an alert in checkout regarding no inventory.

    42 votes

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  2. 42 votes

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    Waitlisted  ·  15 comments  ·  Admin →
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  3. Applying clients' birthdays on the calendar for each month for easy Birthday communications/discounts/etc.

    42 votes

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    Waitlisted  ·  4 comments  ·  Admin →
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  4. Inventory management in BLVD is clunky and difficult to edit. It would be great if I can view backbar inventory only or retail inventory only.

    42 votes

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    Waitlisted  ·  3 comments  ·  Admin →
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  5. Combine Commission Summary and Time Clock into one report to make it easier on accounting team when calculating payroll.

    42 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  6. Was looking for tickets regarding this insight for vouchers for EWC feature launch, and noticed there is a ton of franchise business request for similar updates to gift cards.

    41 votes

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    Waitlisted  ·  8 comments  ·  Admin →
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  7. Flag charts that still need to be completed by providers rather than having to manually check each chart.

    41 votes

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    Waitlisted  ·  6 comments  ·  Admin →
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  8. Would like to have the ability to set different membership billing cadences. For example, auto billing eery six weeks versus monthly or bi-monthly.

    41 votes

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    Waitlisted  ·  11 comments  ·  Admin →
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  9. We are having to manually send texts/emails to new guests asking them to fill out a survey in exchange for gift vouchers for their next appointments. I'd like the system to be able to enter a new guest into a 3-6 month after visit flow where we can send them reminders about our loyalty program, survey their experience, video links on hot tips...all to stay top of mind and add value to their experience.

    41 votes

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    Waitlisted  ·  7 comments  ·  Admin →
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  10. Would like the ability to see the text and email history that are sent to customers

    41 votes

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    Waitlisted  ·  10 comments  ·  Admin →
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  11. 41 votes

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    Waitlisted  ·  2 comments  ·  Admin →
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  12. There should be a way for our nurses to see the photo our clients to prevent inaccurate charting. As soon as they click their name a profile photo should pop up so they can confirm the patient.

    40 votes

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  13. If you fill out the forms and on the first form they put name and dob it should autofill the rest on the next forms. Along with the date should transfer over

    40 votes

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    Waitlisted  ·  6 comments  ·  Admin →
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  14. 40 votes

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    Waitlisted  ·  4 comments  ·  Admin →
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  15. Sometimes multiple patients book appts to come in together as a group. When they reschedule it wastes a lot of time, it would be more time efficient if we had a "linking" option or a Group Appt option, something like that... so they could be recognized as a "unit" and maybe we would be able to just book and reschedule them in one go. Just a thought.

    40 votes

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    Waitlisted  ·  10 comments  ·  Admin →
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  16. To be able to reopen a closed order in the case of an error. There is no way to fix an error except to issue a refund then to create a new appointment for the client. This throws off commission reports and clients history and purchase orders.

    40 votes

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    Waitlisted  ·  5 comments  ·  Admin →
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  17. Would like to have a gift card sales only report (no other products or types to filter out or need to manually adjust)
    - show gift cards sales totals
    - show gift card card values and discounts
    - show if cards purchased online or retail with ability to filter by dates

    39 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  18. I understand your can send reminders for forms prior to appointments. However, we've run into a situation where forms weren't completed before hand and the patient some how made it past our front desk without completing them. There should be a way to send these forms to a patient after their appointment. The only way to do that now is to send them PDFs of the forms which is very inconvenient.

    39 votes

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    Waitlisted  ·  3 comments  ·  Admin →
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  19. When rescheduling resources there is ZERO need to email a client about the change! Boulevard is WAY to notify the client centric! Do not EVER email clients about resource change. Best implementation would be toggle for default to email clients of appointment changes or not. Rather check the box to notify than to uncheck to not notify. Software cannot keep up as fast as changes can be made (checkboxes are sometimes slow to respond) and would rather say oops, I should have than oops, I did, especially if just rearranging resources.

    This would be as simple as a toggle switch…

    39 votes

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    Waitlisted  ·  4 comments  ·  Admin →
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  20. During the booking process, if a client doesn't have a credit card on file it would be nice to have a prompt that one is needed.

    39 votes

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