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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.
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7698 results found

  1. There should be a way for our nurses to see the photo our clients to prevent inaccurate charting. As soon as they click their name a profile photo should pop up so they can confirm the patient.

    50 votes

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  2. Allow users to customize the time of day when scheduled email blasts are sent, rather than being fixed at 9 AM UTC. This enhancement would provide greater flexibility for businesses operating across different time zones and help optimize email campaign performance based on their target audience's peak engagement times.

    Current limitation: Email blasts can only be sent at 9 AM UTC, with no option to modify the send time. This restricts businesses from scheduling emails at optimal times for their specific market and audience.

    Proposed solution: Add a time selector alongside the existing date picker, allowing users to specify both…

    50 votes

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    Waitlisted  ·  10 comments  ·  Admin →
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  3. I like the way boulevard does it in theory but no one looks at their email receipt to even click one of the happy faces, let alone leave a full review. Considering how important reviews are for service businesses, there should be a separate email AND text making it as simple as possible to leave a review. Maybe having them check their smiley face during the checkout process with an option to skip that section and then sending a follow up to leave a Facebook/google/yelp review. Either way I think it would be very valuable to give more attention and…

    50 votes

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    Waitlisted  ·  4 comments  ·  Admin →
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  4. Notification for when a provider submits a chart for review by medical director for sign-off.

    50 votes

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    Waitlisted  ·  7 comments  ·  Admin →
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    1. The ability to duplicate a campaign rather than reinventing the wheel every time
    2. Emoji's in the subject line
    3. Store branded colors and fonts
    4. Reports that show who opened and who unsubscribed (not just a number but names)
    5. Better email templates
    6. The ability to choose multiple audiences for the campaign
    7. This was said before, but the ability to send to clients that may not be clients, but have purchased before.
    50 votes

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    Waitlisted  ·  3 comments  ·  Admin →
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  5. Would love to be able to use/view app in both Portrait & Landscape

    50 votes

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    Waitlisted  ·  10 comments  ·  Admin →
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  6. Allow for businesses to accept custom fees such as a Green Fee as part of service checkout.

    50 votes

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    Waitlisted  ·  6 comments  ·  Admin →
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  7. Commission report access in the privilege group doesn't allow staffs access to their commission report.

    50 votes

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    Waitlisted  ·  2 comments  ·  Admin →
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  8. When you refund a membership or package with account credit/vouchers, automatically remove the voucher/account credit

    49 votes

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  9. We have an issue with New Patients/clients booking under existing patients. New Patients require additional time for their appointment. This creates a nightmare for our front desk, since many times these are missing - which leads to a poor customer experience, when they show and there isn't enough time allowed for their appointment. It would be great, if there was a question that could be asked at the beginning of online booking. "Are You Currently a Patient at...? Yes or No. Then based off that question they would be show a list of services they can book. Or, maybe there…

    49 votes

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    Waitlisted  ·  12 comments  ·  Admin →
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  10. Would be so much better/easier if there was a print option on the actual report page. It's a lot to email, download, etc. Thanks

    49 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  11. Allow for the front desk to email gift cards purchased at the business to a client

    49 votes

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    Waitlisted  ·  10 comments  ·  Admin →
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  12. If a client buys a membership or package and wants to use a voucher at the same time, they can't. Businesses want to be able to do this in one transaction.

    48 votes

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  13. Ability to prescribe medication‘s for patients and to review lab results via fax

    47 votes

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    Waitlisted  ·  3 comments  ·  Admin →
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  14. Ability to edit the "your card won't be charged today" blurb in the booking process

    47 votes

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    Waitlisted  ·  3 comments  ·  Admin →
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  15. Would like to have a gift card sales only report (no other products or types to filter out or need to manually adjust)
    - show gift cards sales totals
    - show gift card card values and discounts
    - show if cards purchased online or retail with ability to filter by dates

    47 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  16. We would like the access to have our Medical Director bulk SIGN forms!

    47 votes

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    Waitlisted  ·  8 comments  ·  Admin →
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  17. You should have the ability to click and drag the appointment to move it after check out. Incase if is checked out at wrong appointment time.

    47 votes

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    Waitlisted  ·  7 comments  ·  Admin →
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  18. Our staff would love to see their timecard, tips, and other KPIs including pre-book

    47 votes

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    Waitlisted  ·  6 comments  ·  Admin →
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  19. The confirmation text should include the service you are scheduled for. We have had people that don't realize what their appointment is when they confirm and then they are angry, or they leave without receiving the service due to their available time. (if they thought it was a 45 minute haircut but it is actually a 90 minute massage, etc...)

    47 votes

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    Waitlisted  ·  3 comments  ·  Admin →
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