8467 results found
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Messages: Mark as unread / save draft
Please create a "mark message as unread" option! This will help tremendously with how often we get interrupted mid-correspondence to assist with in-person clients. Also it doesn't seem to save a draft of your message when you leave the screen and come back.
55 votes -
Edit notes
We need to add info to notes all the time. Work around is Copy and paste - add on info - then delete the old note. This is cumbersome. Also the edited note get a new date so it can get confusing. Thanks.
55 votes -
Chart Sign-Off Pending Notification
Notification for when a provider submits a chart for review by medical director for sign-off.
54 votes -
Marketing Opt-in Automation for new clients and migrated clients
Ability to mass/automate opt-in marketing permissions for email and text. Mainly email is most important.
Feedback " I paid extra to migrate my client lists and that should have been something I cleared before I signed up with boulevard. It seems to me most of the software companies are designed for new businesses, leaving us established businesses , always having to adjust and figure out how to keep up
I already had my clients opted in when they booked years ago and the client should not have to keep opting in because I changed software"
54 votes -
Sharable Account Credits for Memberships
Currently only vouchers are sharable. The business would like clients to be able to share Account Credit Memberships.
54 votes -
Membership Billing dates
Would like to have the ability to set different membership billing cadences. For example, auto billing eery six weeks versus monthly or bi-monthly.
54 votes -
When you refund a membership or package with account credit/vouchers, automatically remove the voucher/account credit
When you refund a membership or package with account credit/vouchers, automatically remove the voucher/account credit
53 votes -
53 votes
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Improve reviews!
I like the way boulevard does it in theory but no one looks at their email receipt to even click one of the happy faces, let alone leave a full review. Considering how important reviews are for service businesses, there should be a separate email AND text making it as simple as possible to leave a review. Maybe having them check their smiley face during the checkout process with an option to skip that section and then sending a follow up to leave a Facebook/google/yelp review. Either way I think it would be very valuable to give more attention and…
53 votes -
Better Email Marketing Options
- The ability to duplicate a campaign rather than reinventing the wheel every time
- Emoji's in the subject line
- Store branded colors and fonts
- Reports that show who opened and who unsubscribed (not just a number but names)
- Better email templates
- The ability to choose multiple audiences for the campaign
- This was said before, but the ability to send to clients that may not be clients, but have purchased before.
53 votes -
Processing (prep) time set at beginning of appointment.
Be able to set processing time at the beginning of an appointment and not have the 5 minute time block at the beginning of appointments. This is ideal for treatments that require numbing before beginning. Even the 5 minutes stops treatments from being able to overlap smoothly and causes issues. We should be able to change the duration to 0 even if the treatment is not an add on! If you want to appeal to more medspa's this needs to change!
53 votes -
Forms Auto Fill
If you fill out the forms and on the first form they put name and dob it should autofill the rest on the next forms. Along with the date should transfer over
53 votes -
Swap the white/gray on calendar
It is more natural to block out with a dark color and open up with a light color. White is where the appointments and dark is where they are not. Or let us customize how we view our calendar
53 votes -
Upcoming card expiration alert
Alert to notify a business when a client has a card on file with an upcoming expiration date to prompt collecting an updated payment method.
52 votes -
Configurable Email Blast Send Time
Allow users to customize the time of day when scheduled email blasts are sent, rather than being fixed at 9 AM UTC. This enhancement would provide greater flexibility for businesses operating across different time zones and help optimize email campaign performance based on their target audience's peak engagement times.
Current limitation: Email blasts can only be sent at 9 AM UTC, with no option to modify the send time. This restricts businesses from scheduling emails at optimal times for their specific market and audience.
Proposed solution: Add a time selector alongside the existing date picker, allowing users to specify both…
52 votes -
E-prescribe and lab integrations
Ability to prescribe medication‘s for patients and to review lab results via fax
52 votes -
Gift card sales report
Would like to have a gift card sales only report (no other products or types to filter out or need to manually adjust)
- show gift cards sales totals
- show gift card card values and discounts
- show if cards purchased online or retail with ability to filter by dates52 votes -
Send Forms After Appointment
I understand your can send reminders for forms prior to appointments. However, we've run into a situation where forms weren't completed before hand and the patient some how made it past our front desk without completing them. There should be a way to send these forms to a patient after their appointment. The only way to do that now is to send them PDFs of the forms which is very inconvenient.
52 votes -
Moving appointment after check out
You should have the ability to click and drag the appointment to move it after check out. Incase if is checked out at wrong appointment time.
52 votes -
Client Birthdays on Calendar
Applying clients' birthdays on the calendar for each month for easy Birthday communications/discounts/etc.
52 votes
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