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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.
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8467 results found

  1. The business would like the ability to view the waitlist on the mobile app.

    44 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  2. 44 votes

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    Waitlisted  ·  8 comments  ·  Admin →
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  3. Email automated weekly reports for Service and Product Commission, Tip Commission, and Time Clock for all locations.

    44 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  4. Combine Commission Summary and Time Clock into one report to make it easier on accounting team when calculating payroll.

    44 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  5. 43 votes

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  6. We DEFINITELY NEED to be notified when clients are rescheduling!!!!
    PLEASE PLEASE PLEASE!!!! Thank you

    43 votes

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  7. I need for appointment modification tracking and auditing capabilities.

    I find it dissapointing that there isnt tracking done on an appointment from start to finish. I need to be able to check for mistakes , See when a change was made , See who made the change. This will make it easy incase someone accidently messes up a book and may need tracking to back track.

    I am shocked this is not a thing. How do you excpect managers to manage appointments without a feature like this?

    43 votes

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  8. I know if they click the 4/5 review on the receipt they are then prompted to leave a google/ yelp review but NO client has done this thus far. It would be really nice to be able to set up an automatic email OR text that asks clients to leave us one on google, with a link attached. The reviews through BLVD are nice, but do not help my online presence as a business.

    43 votes

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    Waitlisted  ·  3 comments  ·  Admin →
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  9. For many medical service providers, pricing depends on individual factors such as complexity, time required, and specific client needs. This is especially true in HIPAA-compliant med spa settings, where services are more technical than typical salon offerings and often require a personalized assessment before quoting an accurate price. A single listed price can be misleading, creating confusion or unrealistic expectations. To avoid this, we currently list all services at $0 with a note that pricing will be discussed during a free consultation. While this ensures clients receive accurate, customized quotes, it also makes checkout cumbersome since staff must manually enter…

    42 votes

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  10. We need a report that will show how many specific treatments are booked out during a specific time frame. For example, knowing how many Halo lasers are booked in the next 3-6months helps us know how many Halo tips we need to order. Many treatments use specific disposable items and knowing how many to order and have on hand is crucial.

    42 votes

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    1 comment  ·  Reporting  ·  Admin →
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  11. Was looking for tickets regarding this insight for vouchers for EWC feature launch, and noticed there is a ton of franchise business request for similar updates to gift cards.

    42 votes

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    Waitlisted  ·  8 comments  ·  Admin →
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  12. 42 votes

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    Waitlisted  ·  15 comments  ·  Admin →
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  13. 42 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  14. 42 votes

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    Waitlisted  ·  2 comments  ·  Admin →
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  15. Have the ability to upload gift card graphics for online gift cards.

    41 votes

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  16. 41 votes

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    Waitlisted  ·  4 comments  ·  Admin →
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  17. Would like the ability to see the text and email history that are sent to customers

    41 votes

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    Waitlisted  ·  10 comments  ·  Admin →
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  18. As our business is growing we need more colors! It can be confusing checking people in and out if 2 workers have the same color attached to their schedule :) Even lighter or darker shades of current colors would be good! Thank you!

    41 votes

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    Waitlisted  ·  9 comments  ·  Admin →
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  19. It would be nice to have the ability to auto-generate a random gift card number during the creation process. Ideally, it would know what other numbers were in use and not duplicate them.

    41 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  20. Rescheduled appointments need to be recorded and displayed in appointment history. Not just cancellations. If a client reschedules 10 times, it doesn't show anything. This is very pertinent information. From a booking standpoint, a reschedule is still a cancellation of that time slot.

    40 votes

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