7700 results found
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Clients can rebook a previous appointment (service + provider)
Allow clients to see appointment history and easily rebook a previous service + provider combo
31 votes -
31 votes
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Loyalty Points - Redemption Options
This account is asking for the ability to pick the amount of points being redeemed at the time of checkout as opposed to it redeeming all points available Example, from client: "Our struggle is we have some clients that are frequently in the salon but don't have any loyalty to a specific provider. They could end up with a free service due to a lot of accumulated points and the "lucky" provider they had that day takes the hit."
Offered a work around for the time being.
31 votes -
Report - Booking Traffic - Pick a date to see Created Appointments & Cancelled Appointments
Appointments appear based on the day they were booked, not the day of the appointment.
Report - Booking Traffic
- Pick a date to see Created Appointments & Cancelled Appointments.
- Appointments appear based on the day they were booked, not the day of the appointment.
Based on the date, see who created or cancelled an appointment with booking details such as the service, the stylist (with requested option), & appointment date.
31 votes -
Gift Card purchaser & recipient's names
Gift cards should include the option to attach the purchaser's name and recipient's name to the card. Some clients will buy multiple gift cards and the system doesn't allow for the client to include each person's name they're giving it to. We offer the option for reissuing lost gift cards, but it can be hard to track in system because when it's not in their name or the purchaser bought multiple cards for the same amount or on the same date. There should also be the option to include an expiration date.
31 votes -
Detailed Receipt
It would be great for a client to receive a detailed receipt when checking out. As of now it only shows the main service on the receipt, if it could show add-ons it would very helpful.
31 votes -
Card on File Messages
When a client is prompted to add a card on file, they are thinking they've already paid online due to the email confirmation they get. We need to clarify that when putting card on file, they are NOT paying for the service yet. We have had countless clients walk out without paying for their service because of this. Thank you.
31 votes -
Stay on selected date when switching from calendar to front desk view
When going back and forth from front desk to calendar view, i think it would be helpful to have the date remain the same whedn switching back and forth rather than returning to todays date.
31 votes -
Limit the amount of times a client can receive review requests
don't let the same customer receive a review request every appointment. We have clients who come multiple times a week. 1x per 3 months is good.
30 votes -
When a client no shows, they have to submit a deposit before they can book another appointment.
When a client no shows, they have to submit a deposit before they can book another appointment.
30 votes -
Allow clients to upload a photo to their chart from their gallery
Be able to upload a photo to the client’s chart and choose from their gallery.
30 votes -
Virtual consultations video platform
would love to video chat with my client via the app to be able to do virtual consultations. right now I have to use a separate system for that
30 votes -
OPTION TO STAR TEXT MESSAGES TO GO BACK AND RESPOND MESSAGE
WHEN RECEIVING MESSAGES THERE SHOULD BE AN OPTION TO STAR OR FLAG IMPORTANT MESSAGES.
30 votes -
no show fee on receipt
When a client no shows/late cancels the no show / late cancellation fee should be shown on the receipt instead of a discount
30 votes -
Limit # of times client can reschedule
Limit the number of times a client can reschedule an appointment. For example, if the appointment was first booked in February, it should not be possible for them to rebook into April as we have some seasonal services. I'd like for clients to only be allowed to reschedule an appointment no more than twice. After that, they should have to book a new appointment and place a new deposit.
30 votes -
Tracking partial product
The ability to track partial product like half a syringe of filler.
30 votes -
Integration with Gusto
for those of us that use Gusto for timeclock and payroll this would be amazing
30 votes -
More descriptive text confirmations
We would like to see more descriptive text confirmations for clients with multiple appointments in one day. At this time, clients receive separate text confirmations for each appointment and it does not say the type of service and/or service provider name in the text confirmation.
One particular client was booked for a Manicure at 10am and Pedicure at 10:45am, immediately following. The client received two separate text confirmations and on different days. The client showed up at 10:45am, thinking that her appointment was rescheduled to a later time.
30 votes -
Zoom integration
Automatically schedule and syn cZoom meetings for virtual consults. Zoom link to be automatically added to the client calendar, or sent out in confirmation email.
30 votes -
Appointment Ratings Report
Appointment ratings download
30 votes
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