7404 results found
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Flagging Messages
It would be great if there was a way to flag messages with clients or mark them as unread. Sometimes it can be really difficult if we read a message during the weekend for example but don't want to take action on it while we are not working. It would be nice to have a way to flag the message to come back to when we are back in the salon.
29 votes -
AutoSave when creating forms and charts
When creating new forms/charts, there should be an auto save. Creating the forms on computers/laptops with sensitive track pads will often go back to previous page and the work that was input on the form is erased and has to be started again. With the creation of these forms being timely and tedious an auto-save feature would be extremely helpful.
29 votes -
Limit # of times client can reschedule
Limit the number of times a client can reschedule an appointment. For example, if the appointment was first booked in February, it should not be possible for them to rebook into April as we have some seasonal services. I'd like for clients to only be allowed to reschedule an appointment no more than twice. After that, they should have to book a new appointment and place a new deposit.
29 votes -
29 votes
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Integration with Gusto
for those of us that use Gusto for timeclock and payroll this would be amazing
29 votes -
Send emojis via Contact Center
It would be really wonderful if we were able to add emoji's when communicating with our clients through the message center. Just like the way we have emojis when messaging with the help center, but with our clients. PLEASE, PRETTY PLEASE!!!!!
29 votes -
Provide child profiles under parent profiles
Allow for an account to be marked as a minor or child and link it to a parent's account. This would allow reminders to go the parents phone/email without having duplicate phone and email information in the database. If I have a parent phone number in for a child, text messages often show up as coming from the child not the parent. Super embarrassing to refer to them by their child's name.
29 votes -
Ability to checkout a Service from the Sales tab
There should be a way to checkout a service (haircut, etc.) right from the sales tab instead of having to always create an appointment for a client
29 votes -
Card on File Messages
When a client is prompted to add a card on file, they are thinking they've already paid online due to the email confirmation they get. We need to clarify that when putting card on file, they are NOT paying for the service yet. We have had countless clients walk out without paying for their service because of this. Thank you.
29 votes -
Clients rescheduling appointments
It's crazy that the providers do NOT get notified if someone reschedules an appointment! How are they supposed to know? Just watch the schedule all day?
28 votes -
Inventory update
Add a place to include the expiration dates of products so they notify you when expiring. This would save time every month when doing manual inventory
28 votes -
Internal Employee Messaging
Blvd needs an inner office messaging directly on Blvd to communicate to other staff members about clients and or other topics
28 votes -
Allow clients to upload a photo to their chart from their gallery
Be able to upload a photo to the client’s chart and choose from their gallery.
28 votes -
Client accounts linked to phone number, not only email address
A lot of patients schedule an appointment with a different email address, and it creates a new profile even though the phone number is the same. I wish the system would recognize that the phone number is already in the system and confirm with the patient whether or not they are new so that we don't have to merge client profiles as often.
28 votes -
Make pricing easier to see
Currently you cant see the prices of services easily at all when booking. It does not show you the price of the appointment until you are almost done booking it. I would like to be able to easily see all prices for different artists while I am on the phone with a client. Right now I have to basically book it to be able to tell them the price.
28 votes -
Virtual consultations video platform
would love to video chat with my client via the app to be able to do virtual consultations. right now I have to use a separate system for that
28 votes -
Time stamp on Arrived appointments
It would be a feature to have a time stamp for when you mark an appt as arrived.
28 votes -
28 votes
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28 votes
This is not a planned priority for Boulevard at this time however we will continue to evaluate the needs of our customers against consumer protection measures defined by federal and state laws when considering this feature for development.
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Allow clients to manage memberships themselves
Allow clients to view their membership status and balance, pause, or cancel memberships.
28 votesHey folks! Exciting update: clients can now view their membership details in the client portal. By navigating to the new memberships page, they can view:
- Benefits of their membership
- Their next billing date
- The option to update their payment method on file
- Names of people they've shared their membership with (if applicable)
Check out the changelog to learn more about this update.
This launch does not include the ability for clients to pause or cancel memberships on their own, so I won't mark this idea as 100% complete just yet. Be sure to check out the Client Portal support article for a comprehensive outline of all that clients can do in the portal, and how to install it on your website so it's easy for them to find.
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