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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.
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8142 results found

  1. would love to video chat with my client via the app to be able to do virtual consultations. right now I have to use a separate system for that

    33 votes

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    Waitlisted  ·  3 comments  ·  Admin →
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  2. WHEN RECEIVING MESSAGES THERE SHOULD BE AN OPTION TO STAR OR FLAG IMPORTANT MESSAGES.

    33 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  3. The ability to track partial product like half a syringe of filler.

    33 votes

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    Waitlisted  ·  8 comments  ·  Admin →
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  4. There is no nation-wide rule that gift cards cannot expire. Federally it is actually five years so if anything, you should have it set to 5 years and then allow each account to implement their own state wide laws. It is not required by law that you police this. Every other booking company and every other gift card system that I have ever used allows for businesses to implement expiration dates on their gift cards. This would be an easy feature to add since you already have exp dates on series.

    It is important for businesses to have the option…

    33 votes

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    Waitlisted  ·  2 comments  ·  Admin →
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  5. Gift cards should include the option to attach the purchaser's name and recipient's name to the card. Some clients will buy multiple gift cards and the system doesn't allow for the client to include each person's name they're giving it to. We offer the option for reissuing lost gift cards, but it can be hard to track in system because when it's not in their name or the purchaser bought multiple cards for the same amount or on the same date. There should also be the option to include an expiration date.

    33 votes

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    Waitlisted  ·  4 comments  ·  Admin →
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  6. Allow for an account to be marked as a minor or child and link it to a parent's account. This would allow reminders to go the parents phone/email without having duplicate phone and email information in the database. If I have a parent phone number in for a child, text messages often show up as coming from the child not the parent. Super embarrassing to refer to them by their child's name.

    33 votes

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  7. Automatically schedule and syn cZoom meetings for virtual consults. Zoom link to be automatically added to the client calendar, or sent out in confirmation email.

    33 votes

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  8. To have the ability to set specific goals for services, retail, etc for both employees and for the business as a whole. Also to be able to see that progress in real time .

    33 votes

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  9. It would be easier if there was some way we could adjust the timing of services after we have check out the client completely. Currently there's no way to do that, and I think it would be a great idea

    33 votes

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  10. It would be nice to add an "unread" option after opening a chat on text messages. Just as they have implemented on the iPhone. Opening and choosing "unread" with a simple swipe.

    32 votes

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  11. Add a place to include the expiration dates of products so they notify you when expiring. This would save time every month when doing manual inventory

    32 votes

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  12. Unopened messages should be prioritized at the top. It's frustrating to scroll through a large number of messages just to find the ones that are still unread.

    32 votes

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  13. Ability to set up a gift card promotion that would allow the client to receive a reward if they purchase a certain amount. For example, if a client purchases a $100 gift card they will receive an additional $20 gift card.

    32 votes

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    Waitlisted  ·  5 comments  ·  Admin →
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  14. Would like one set deposit amount or percentage for all services all providers rather than having to set at individual level.

    32 votes

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  15. We would love to be able to see a gift card balance when checking out, just like how you can see account credit balance. And be able to charge the gift card similar to charging the account credit. Thank you!

    32 votes

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    Waitlisted  ·  2 comments  ·  Admin →
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  16. Limit the number of times a client can reschedule an appointment. For example, if the appointment was first booked in February, it should not be possible for them to rebook into April as we have some seasonal services. I'd like for clients to only be allowed to reschedule an appointment no more than twice. After that, they should have to book a new appointment and place a new deposit.

    32 votes

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  17. Give us the ability to enter a future price increase in products or services. If a product increases on the 1st of the month, for ex., we have to scramble to do it that day! Why can’t we be organized, prepare for it and have the system apply the correct price on that date? Even the old Millennium had that. Thanks

    32 votes

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  18. 32 votes

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    Waitlisted  ·  7 comments  ·  Admin →
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  19. This account is asking for the ability to pick the amount of points being redeemed at the time of checkout as opposed to it redeeming all points available Example, from client: "Our struggle is we have some clients that are frequently in the salon but don't have any loyalty to a specific provider. They could end up with a free service due to a lot of accumulated points and the "lucky" provider they had that day takes the hit."

    Offered a work around for the time being.

    32 votes

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    Waitlisted  ·  5 comments  ·  Admin →
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  20. Appointment ratings download

    32 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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